Human Resources Representative (Human Resources Operations Specialist)

Provide professional Human Resources services to attract, engage, and retain a workforce that represents and serves our community. The primary focus of the position is in the areas of staffing and recruiting, job classifications, employee success, training and development, and employee relations.

CITY VALUES & EXPECTATIONS

• Models and contributes to a positive work environment, culture of communication, engagement, and safety

• Communicates effectively and respectfully with employees and the public, including but not limited to those of diverse racial, ethnic, religious, and socioeconomic backgrounds

• Works cooperatively as a member of a team; develops and maintains effective working relationships with diverse coworkers and community members; consistently brings a high level of self-awareness and empathy to all personal interactions

• Embraces the City's shared values and contributes towards accomplishing the City's vision and goals by being creative, innovative, continuously learning, and communicating clearly

• Support our staffing and recruiting activities by assisting in the development of job descriptions and qualifications, posting positions, screening applications, managing the hiring process, coordinating pre-employment examinations, maintaining eligibility lists, and processing resignations.

• Organize and implement a new employee orientation program that reflects the City's values.

• Support and assist HR staff in organizing and implementing our employee service awards.

• Assist the HR team in maintaining and updating the Compensation Plan.

• Support HR Business Partners in assessing positions for position creation and reclassifications.

• Assist the Human Resources Manager with developing and costing and developing proposals in collective bargaining.

• Support the Human Resources Manager in processing union grievances.

• Assist in completing research projects, salary surveys, and compensation studies.

• Assist with processing unemployment claims.

• Other related duties as assigned by the Human Resources Manager.

KNOWLEDGE, SKILLS, & ABILITIES REQUIRED

• Successfully completes work assignments relative to the quality of work

• Ability to prioritize workload appropriately

• Awareness, understanding, and implementation of new personnel techniques

• Ability to communicate, both orally and in writing, with employees and others in an effective, tactful, and courteous manner

• Ability to identify problem areas and to recommend and implement corrective action

• Analyze information and exercise good judgment

• Ability to establish and maintain effective working relationships

• Ability to provide excellent customer service and be responsive to the varied needs of employees and departments

• Maintain and foster a work environment that supports the City's mission and values

• Demonstrates and practices cultural competency

MINIMUM QUALIFICATIONS

• Bachelor's Degree in business administration, industrial relations, or related field, and four (4) years of Human Resources experience; or SHRM Certification and five (5) years of Human Resources experience

• Two years of responsible experience in recruitment, including examinations, interviewing, and onboarding

DESIRABLE QUALIFICATIONS

• Advanced college degree in business administration, industrial relations, or a related field

• SHRM Certification

• Experience working in a public sector human resources department

• Working knowledge of public sector employment laws

• Experience with an HRIS System

• Experience with NEOGOV or similar applicant tracking system

• Proven ability to navigate complex employee relations issues

• Strong organization and project management skills

• Experience representing the employer in labor relations

• Experience with evaluating position responsibilities and compensation plan placement

SUPERVISION OF OTHERS

This position does not supervise others.

CONDITIONS OF EMPLOYMENT:

If hired with a SHRM certification in lieu of Bachelors, must maintain SHRM certification.

Anticipated Hiring Range: $88,159 - $93,528 Annually

2024 Full Salary Range: $88,159 - $117,530 Annually

Full-Time; Non-Exempt; Non-Union; Benefits Eligible

The City of Bloomington is an Equal Opportunity Employer and is committed to creating a diverse workforce that reflects the community we serve. Applicants who are black, indigenous or persons of color are encouraged to apply. We also encourage women, veterans, members of the LGBTQIA community, and individuals with disabilities to apply.