Human Resources People Partner

SAN Manuel Indian Bingo & Casino Highland , CA 92346

Posted 1 week ago

Reporting to the Manager, Human Resources, the People Partner provides exceptional customer support to all levels of the enterprise workforce in support of the Tribe's vision, mission, and values. The People Partner plays a vital role on the HR team to support outcomes in all areas of employee life cycle matters. This role works in harmony and collaboration with internal and external clients to drive a best-in-class team member experience.

The People Partner provides "hands on" support and understands that effective department, leader, and employee partnerships begin with building relationships as well as by being approachable and accessible.

Working independently, as well as with a team, the People Partner provides accurate and timely HR services and promotes open communication at all levels to positively resolve issues or inquiries while maintaining a high level of engagement and integrity.

Essential Duties & Responsibilities

1.Executes on talent strategies initiatives to increase organizational, team and individual performance. Using various data sets and reports, provides qualitative and quantitative analysis for use in trending discussions, decision making and solution finding.

2.Assists in the support of client groups when identifying performance and engagement trends and in the development of strategies to address gaps. Participates in conversations on performance metrics, including but not limited to succession planning, bench strength, talent identification and calibration, and talent performance. Participates in the recommendation process to increase overall performance and talent readiness.

3.Supports efforts to address employee relations matters such as conflict resolution, performance, corrective action, progressive discipline, and terminations and provides direct guidance on matters which are appropriate for the role. Supports higher level matters and investigations with tracking, documentation, and reporting.

4.Collaborates with stakeholders on workforce planning efforts which may include re-organizations, restructures, and aligning job descriptions. Ensures job descriptions are appropriately written and accurately match the work to be performed.

5.Provides guidance and interpretation of HR policies and employee handbooks.

6.Provides support for change management efforts with an emphasis on gaining commitment and adoption of key enterprise initiatives.

7.Performs other duties as assigned to support the efficient operation of the department. Assumes other responsibilities, duties, tasks and assignments that contribute to the mitigation or response to public health emergencies.

Education/Experience/Qualifications

  • Bachelor's Degree in Human Resources, Business Administration, Psychology or related field required.

  • Minimum of two (2) years' experience in Human Resources with at least one (1) year direct experience as an HR Generalist.

  • Understanding and knowledge of employment law, regulatory compliance, performance management, workforce planning, talent identification and development; employee relations and labor relations.

  • Equivalent combination of education and progressive, relevant and direct experience may be considered in lieu of educational requirement.

  • Demonstrated ability to assist in confidential employee matters and present findings and recommendations to leadership.

  • Strong initiative and creative problem-solving skills.

  • Ability to handle highly sensitive and confidential information in a manner that inspires confidence and trust.

  • Responsive to inquiries with a sense of ownership and urgency.

  • Must be able to confidently and succinctly communicate to various levels of leadership and stakeholders both verbally and in written form.

  • Possesses the ability to relate well to wide variety of personalities.

  • Ability to maintain objectivity when working with team member situations without getting too emotionally invested or divested.

  • Capable of mediating problem resolution while demonstrating calm and neutral demeanor.

  • Exhibits diplomacy and acts as settling influence to defuse tensions.

  • Able to shift gears easily and comfortably handle ambiguity.

  • Capable of producing accurate written communication that is clear, concise and complete.

  • Works to establish personal rapport with internal clients, is easy to approach, and acts with sensitivity and patience with the interpersonal anxieties of others.

  • Must be comfortable working in a fast paced, high demand 24-hour operation which may require non-traditional working hours, including but not limited to, evening, weekend and/or holidays.

Certificates/Licenses/Registrations

  • At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.
  • A qualified candidate/employee must have a valid driver's license with an acceptable driving record as determined by the insurance carrier.
  • PHR or SHRM-CP certification desired.

San Manuel Band of Mission Indians will make reasonable accommodations in compliance with applicable law.

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!


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Human Resources People Partner

SAN Manuel Indian Bingo & Casino