Human Resources Operations Manager, Benefits Focus

IXL Learning, developer of personalized learning products used by millions of people globally, is seeking an experienced full-time Human Resources Operations Manager to focus on Benefits management to grow with us as our 1300+ person company continues to expand.

The Human Resources Operations Manager will be responsible for the delivery and management of benefit programs globally across the US, Canada and the UK. The ideal candidate will excel at building relationships with their internal and external stakeholders; they will have strong project management skills and exceptional analytics capabilities.

WHAT YOU'LL BE DOING

• Partner with brokers in the US, Canada, and UK to design and implement health, welfare, and retirement plans that meet IXL's total rewards strategy

• Own the Benefits work streams within HR initiatives to automate and simplify benefit administration globally

• As a health and welfare expert, create communication plans and resources that effectively communicate benefits programs, including plan options, policy features, annual open enrollment, and other requirements across employee populations

• Ensure accuracy of all benefit enrollments in the HR system (Workday) and work with vendors to confirm accurate eligibility and enrollment information is transmitted

• Ensure employee benefits records and processes are in compliance with all required laws, regulations, and internal policies

• Manage workers compensation program per state/country, including coordinating claim initiation with employees and brokers

• Process and administer all leave-of-absence requests and disability paperwork: medical, personal, disability, etc

• Interpret FMLA and ADA implications as they relate to leaves of absences/disabilities. Act as a subject matter expert and point of escalation on the accommodation process and other complex benefits matters involving partners and senior counsel

• Manage vendor relationships in alignment with HR key deliverables

WHAT WE'RE LOOKING FOR

• BA/BS, SPHR preferred

• 5+ years of global benefits, leave, workers compensation, and retirement plan administration experience for global companies

• 3+ years working knowledge of Workday HCM is required; experience tracking benefit elections and monthly reconciliation within HCM strongly preferred

• Demonstrated success of independently managing health and welfare plans, life and disability insurance plans, flexible spending accounts, and retirement plans in North America and Europe

• Knowledge of statutory requirements for benefits, including COBRA, HIPAA, and ERISA rules

• Working knowledge of Canada, UK, Germany, and/or Australia statutory requirements for benefits, leaves, and accommodations

• Ability to work with sensitive and confidential data with a demonstrated practice of maintaining employee confidentiality, HIPAA and other global data privacy compliance requirements

• Ability to manage projects autonomously to completion, including working through and with junior HR team members

• Excellent verbal and written communication skills

Our pay ranges are determined by role, level, and location. The base salary range for this full-time position is $140,000 - $160,000 + benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire pay for the position. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range for your preferred location during the hiring process.