Human Resources Manager - Yankee Stadium

LEGENDS

Founded in 2008, Legends is a premium experiences company with more than 1,500 full-time and 30,000 seasonal team members globally. Legends has six divisions operating worldwide - Global Planning, Global Sales, Hospitality, Global Partnerships, Global Merchandise, and Legends IQ - offering clients and partners a 360-degree service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment.

VENUE

When the new Yankee Stadium opened in 2009, it was an instant icon. The mission was clear as we had to install all of the traditional elements of the old stadium, but with a modern flare and visionary stadium amenities. The stadium is equipped with multiple private club areas, concessions areas and more than 425 points of sale. This has allowed Legends to define a new standard for the premium ballpark dining experience, deliver the freshest and hottest concessions food and keep lines shorter allowing the Guest to get back to their seats and enjoy the game. Over 250 culinarians work in 17 kitchens where food is prepared from scratch to provide the freshest quality ingredients and menu selections on a daily basis. Menus are rotated every day to enhance guest satisfaction and satisfy even the most discriminating palette. These food and merchandise innovations were coupled with a maniacal focus on the Guest Experience. The front-line staff is continually trained to deliver the seven pillars of Legends' Customer Service program. This training is reinforced with a positive reward and recognition program and bolstered with daily guest satisfaction and secret shoppers surveys with feedback delivered real-time to front line management.

THE ROLE

The Human Resources Manager is an integral part of delivering our promise to our customers and client at one of the most iconic venues in New York: Yankee Stadium. The HR Manager will be responsible for executing the strategy and assisting with full employee lifecycle processes. They will partner with the Human Resources Director and operations leadership team to identify, onboard, coach, and develop industry-leading talent.

ESSENTIAL FUNCTIONS

• Provide strategic advice on a wide variety of areas to maximize organization effectiveness and

• Develop and maintain strong partnerships with management and ensure HR strategies, processes and practices are implemented. Provide expert advice, counsel, and coaching to managers and employees (union and non- union) on all employee-related issues such as, but not limited to: performance management, documentation, progressive discipline measures, career development, employee relations issues, policies and procedures, and all employment/labor

• Proactively anticipate labor/employee relations issues and provide counsel to resolve

• Assist in the building of bench organization strength through the identification, recruitment, and development of top

• Labor Relations (unions and third party management)

• Establish and maintain long-term labor relations partnerships that support the business objectives, while creating an environment of

• Ensure appropriate polices and processes are implemented, meeting all legal obligations, minimizing organizational risk, and providing a safe and secure work environment for

• Ensure proper preparation of information requested, or required, for compliance with all state and federal

• Participate in grievance, arbitration, and contract negotiation proceedings. Partner with the HR Director to investigate and respond to employment claims and demand letters, as well as state and federal agency claims (including claims filed with the EEOC, DLSE, DOL, NLRB ).

• Seasonal Employee Recruitment & Generalist Functions

• Play an integral role in seasonal recruitment process; including overseeing orientation and onboarding of new and Provides generalist support to part-time employees.

• Organizational Development

• Ensure talent is developed within the organization to meet current and future business leadership

• Partner with business leads to identify the training and development

• Assist in developing a training curriculum that builds business acumen among seasonal staff, as well as full-time

• Talent Management

• Help manage the performance review process. Partner with business leads to ensure employees are aware of broader organizational, as well as individual priorities. Reinforce a constant, constructive feedback

• Staffing & Retention

• Helps to attract, select, onboard and retain a high performing, diverse

• Partners with HR Coordinator to ensure proper onboarding of all seasonal

• Employee Relations

• Act as an employee advocate and champion, ensuring employee impact is considered as business decisions are

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Bachelor's degree and a minimum of three years' human resources experience; preferably in Food & Beverage Operations such as a stadium, arena, hotel or high end/high volume catering environment

• Thorough knowledge of all Human Resources generalist functions (e.g., employee relations, employment law,

• EEO, compensation, training and benefits) and Human Resource-related regulations and practices

• Bilingual Spanish preferred

• Employee relations experience, including conducting investigations and resolving grievances.

• Outstanding leadership skills with a high capacity for managing multiple projects simultaneously, influencing and gaining credibility with all levels of employees, management, union representatives and clients.

• Detail-oriented and extremely organized with the ability to learn new programs and procedures

• Strong interpersonal and customer service skills, business acumen, organizational savvy, and have sensitivity dealing with confidential information.

• Proficient in Microsoft Word, Excel, and Powerpoint

• Must be flexible to work extended hours due to business requirements including nights, weekends and holidays.

COMPENSATION

Salary Range: $65,000-$70,000

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands and fingers, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.