Human Resources Manager - Supply Chain

Overview

Human Resources Manager

The Human Resources Manager develops, executes and manages human resource initiatives and responsibilities within assigned client groups. This person leads employee relations, performance management, talent development, total rewards, legal compliance, and diversity, equity, and inclusion. The Human Resources Manager partners closely with Senior Leadership to set strategies and priorities that ensure a positive and productive work environment. This is a full-time, salaried, exempt position.

What We Stand For

Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.

Position Reports To

Human Resources Director

Principal Duties and Responsibilities

Employee Relations

• Oversees and manages investigations of escalated employee and management issues, complaints, and situations

• Prevents and resolves employee relations issues, working with the HR director and the client group leaders, to conduct internal investigations, resolve escalated conflicts including harassment, discrimination, and general conduct as necessary

• Examines the source of problems and conflict between employees and provides recommendations and coaching to leadership

Performance Management

• Develops the program and process to identify, document and communicate performance successes and issues consistently

• Leads the process for reviews, performance appraisals and individual development plans, communicates objectives, and holds leaders accountable for effective and timely delivery

• Partners with leaders to develop effective employee development programs and provides coaching, development and guidance to leaders and employees

• Monitors attendance performance, turnover, trends, and policy violations and makes recommendations for improvement

• Actively engages with all employees in the client groups through observation, conversation, and coaching

• Proactively recommends and coordinates professional skills and leadership training solutions based on identified needs

Company Culture

• Drives the company's focus as an employee-first employer

• Works to nurture and develop a positive work environment which ensures employee engagement

• Supports a culture of diversity and inclusion by leading all DE&I initiatives and creates new initiatives to build a stronger sense of belonging at The Container Store.

• Partners with Senior leaders to propose initiatives and programs to strengthen employee engagement and company culture, including reward and recognition programs

• Develops and drives communication with leaders and employees in the form of presentations, written communication, and individual conversations

Legal compliance and administration

• Ensures legal compliance with various governmental laws and regulations regarding employment

• Manages the revisions and creation of relevant policies for the client groups in partnership with the HR Director and support center leadership

• Provides policy and procedure explanation and employee benefits information to employees and management as necessary

• Oversees employee leaves of absence and open enrollment process, in partnership with support center team

• Serves as the client groups point of contact for Senior Leaders and Operations management

Recruiting and Hiring

• Reviews resumes and interviews candidates, as needed, for final hiring decisions in partnership with Corporate talent acquisition

• Manages contract labor as necessary by building partnerships between The Container Store and temporary staffing agencies, negotiating rates, terms and contracts and ensuring they meet the ongoing staffing demand

• Responsible for maintaining discretion related to all confidential/sensitive company and customer information

The Benefits of Working Here

Our benefits exemplify our commitment to ensuring employees and their families are well taken care of, safe and secure. Some of our benefits include:

• Competitive Pay

• Medical/Dental/Vision Plans

• Discount: 50% on elfa, 40% on Merchandise and Gift Cards, 30% on Installation

• Paid Time Off plus Holidays

• 401(k) Retirement Plan

• Employee First Fund: providing grants to employees experiencing unforeseen emergencies

Experience and Skills Required

• College degree preferred

• 5+ years' experience in a human resources role

• PHR, SPHR, SHRM-CP and/or SHRM-SCP certification preferred

• Thorough knowledge of employment-related laws and regulations

• Experience in a Manufacturing, Retail Stores, and Corporate environment preferred

• Ability to travel up to 20% a year, based on the business needs

• Strong presentation ability

• Strong computer skills: proficiency in SharePoint, Outlook, Word, PowerPoint, and Excel

• Ability to pass background checks and investigations due to foreign, federal, state and local regulations; based on position responsibility and sensitivity, periodic check and reinvestigations may be performed

• Experience managing others including career development, directing and evaluating work

• Knowledge of industry business and passion for following trends in the industry

• Ability to communicate clearly and effectively, both orally and in writing, at all levels within and outside the organization

• Ability to quickly separate the mission-critical tasks from the lower priority tasks; focuses on the most value-added projects of the day or week

• Flexible, with a positive attitude and passion for knowledge

• Strong time management and organizational skills with the ability to successfully manage multiple projects at once

• Possesses focused attention to detail and solid organizational and prioritization skills while working quickly and accurately under pressure

• Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process information

• Ability to work within and exemplify The Container Store brand which we describe as matchless, fun, authentic, team, sustainable, life-changing, unique, trust and partnership

The Container Store promotes a smoke-free, drug-free environment.

We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act

Office Physical Requirements

State Specific Notices