Human Resources Manager

CAREER DESCRIPTION

HUMAN RESOURCES MANAGER

Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date:

Effective June 27, 2025 - 4.00% increase

THIS RECRUITMENT IS OPEN TO THE PUBLIC

This recruitment will establish anopeneligible list and may be used to fill immediate and future Regular, Limited-Term, or Extra Help vacancies within Human Resource Services. This eligible list may be used to fill positions in similar and/or lower classifications throughout the County of Orange.

DEADLINE TO APPLY

This recruitment will remain open until Monday, December 2, 2024.

Qualified applicants are encouraged to apply immediately.

Clickherefor additional County of Orange Employee Benefits.

HUMAN RESOURCE SERVICES

The mission of Human Resource Services (HRS)is to attract, retain, and develop a highly skilled and competent work force so that County agencies/departments can provide outstanding services to their customers. HRS provides services to County departments, in support of each department's mission and commitment to serving the citizens of Orange County. The department sets and administers human resource policies, programs, and systems in the areas of:

• Benefits and Wellness
• Classificationand Compensation
• Employee andLabor Relations
• Employee Records andTransactions
• Equal Employment Opportunity (EEO)
• Disability and Absence Management
• Human Resources Information Systems (HRIS)/Analytics
• Learning and Organizational Development
• Recruitment andSelection

Clickhereto learn more about the County of Orange.

THE OPPORTUNITY

A hybrid work schedule may be available for this position. This may revert to a regular on-site schedule depending on business needs.

Positions in this classification have overall responsibility for managing a unit supporting a Countywide human resources function or a human resources unit for a County department, which may include supervision of classification and compensation, recruitment, training, employee and labor relations, and/or employee benefits.

Managers at this level are expected to be proven leaders and strategic thinkers with a well-developed HR skill set and are responsible for a wide variety of activities such as:

• Supervising professional, paraprofessional and support level human resources staff including conducting performance evaluations, coordinating training, and implementing hiring, discipline, and termination procedures.
• Planning, coordinating and evaluating assigned human resources projects and operations for multiple small programs or a large human resources work unit/program; preparing and administering ongoing daily operations to comply with strategic goals and preferred outcomes; managing program planning and resource deployment; ensuring compliance with applicable regulations, policies, procedures, quality and performance standards.
• Researching, analyzing and developing, and reviewing original reports, materials, presentations, contracts, and other documents; developing and making recommendations to higher-level staff.
• Establishing and maintaining effective working relationships with all levels in the organization including executives, management staff, counsel, employees, and labor organization representatives.
• Applying expert Human Resource knowledge and problem-solving skills in their field of expertise; identifying process improvements and policy or program revisions to address organizational challenges.

The immediate vacancy is with The County Executive Office, Human Resource Services in Employee Benefits. The Human Resources Manager will manage one (1) or more critical programs to support the strategic improvement of the County's benefits programs and administration. As a Program Manager on the Employee Benefits team, the incumbent will be responsible for:

• Providing leadership and program management expertise for various Benefit programs and contracts.
• Proactively analyzing, recommending, and implementing strategic program changes to ensure benefits are cost-effective, allow for efficient processes, and represent industry best practices.
• Following and analyzing legislation at the federal, state and local levels to determine the impact to various Benefits programs and work with vendors on the best methods for implementation.
• Working collaboratively with insurance/benefits vendors to ensure the provision of excellent customer service.
• Interpreting, applying, and monitoring compliance with program and contract terms, as well as legislation, to resolve programmatic issues and implement corrective action plans.
• Coordinating the contracting process with internal/external stakeholders and providers to ensure timely contract processing and programmatic implementation. The contracting process may include the following: Requests for Information (RFI), Requests for Proposals (RFP), contract negotiations, and written and/or oral reports to the Orange County Board of Supervisors (ASRs).
• Organizing, leading, and representing Employee Benefits at meetings with executive management, vendors, employees, retirees, and labor representatives.
• Reviewing work of vendors to include reporting on effectiveness as measured by set performance standards and delivery of vendor services.
• Collaborating effectively with labor unions to foster and maintain positive working relationships.
• Preparing a variety of complex written materials, such as memos to the County Board of Supervisors, responses to escalated appeals, and recommendations on procedural changes.
• Representing the department by responding expeditiously and effectively to questions and concerns in briefings with executive management, Board staff, and Board members.
• Researching and responding to customer concerns regarding the various Benefit programs.

DESIRABLE COMPETENCY AREAS:

Employee Benefits Program Knowledge | Experience

• Applying principles and practices of Employee Benefit programs
• Applying current laws, best practices, and trends for Employee Benefit programs
• Proactively planning for and applying current laws, best practices, and trends to specific emerging issues
• Interpreting, writing, and making recommendations for Employee Benefit procedures, practices, and benefit plan documents
• Ensuring and maintaining program compliance

Contract Management and Procurement Knowledge | Experience

• Managing program vendor contracts on time and on budget
• Managing contract processes from identifying a need, developing the scope of work, working through all purchasing steps, and finalizing the contract
• Scheduling projects, organizing tasks in the right order, creating meeting plans, estimates, timelines, and looking ahead and planning for future risks
• Understanding and applying government codes and/or state and federal laws as they related to government purchasing and contracting

MINIMUM QUALIFICATIONS

Candidates must have at least one of the following:

• One (1) year of experience as a Human Resources Administrator or two (2) years of experience as a Human Resources Analyst or its equivalent with theCounty of Orange.

OR

• Five (5) years of professional human resources analytical experience related to assignment, including one (1) year of lead/supervisory experience.

A Bachelor's degree in human resources, business, public administration, or related field may substitute for one (1) year of the required non-supervisory experience.

A Master's degree or higher in human resources, business, public administration, or related field may substitute for two (2) years of the required non-supervisory experience.

Clickhere to learn more about the minimum qualifications for the Human Resources Manager classification as well as the physical and mental requirements and the environmental and working conditions.

NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of theNational Association of Credential Services (N.A.C.E.S.).

RECRUITMENT PROCESS

Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the recruitment.

Application Screening (Refer/Non-Refer)

Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications listed in the job bulletin will be referred to the next step.

Online Assessment | (100% Weighted)

Candidates who meet desirable qualifications will be invited to participate in one or more-job related assessments. Candidates will be notified of their test date and access code, if applicable.

Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure.

Eligible List | Score Groups

Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.

Veterans Employment Preference Policy (VEPP)

The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please clickhereto review the policy

ADDITIONAL INFORMATION

Please see below for important information regarding COVID-19 related recommendations.

Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please clickhere to see the latest guidance for more details.

EMAIL NOTIFICATION

Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.

NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.

Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile atwww.governmentjobs.com.

FREQUENTLY ASKED QUESTIONS

Clickhere for additional Frequently Asked Questions.

For specific information pertaining to this recruitment, please contact Evelyn Zhao at (714) 834-7606 or evelyn.zhao@ocgov.com.

EEO INFORMATION

Orange County, as an equal employment opportunity employer,

encourages applicants from diverse backgrounds to apply.