Human Resources Manager Iii, HVO Marketing & Sales

Marriott Vacations Worldwide Orlando , FL 32801

Posted 2 months ago

Job Description: Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.

Job Summary

The Manager, III Human Resources - HVO Marketing & Sales is responsible for strategic and tactical partnership with the Hyatt Vacation Ownership (HVO) Marketing and Sales and Corporate HR Centers of Excellence to develop, then execute Human Resources policies and processes for HVO which will include compensation, work environment and human capital planning strategies. Partner with HVO Regional and site Human Resources Business Partners along with Corporate and Site leaders for Marketing and Sales (M&S) to implement HVO Marketing and Sales Strategies. Provides general support of and complies with Human Resources policies and procedures. Develops recommendations and improvements to management, as well as improvements to employment policies, processes, and practices.

Expected Contributions

Strategic Human Resources

  • Acts as a Human Resources liaison and provides Human Resources consulting to all levels of management and associates.

  • Develops, plans, and carries out all local policies and procedures relating to all phases of Human Resources programs.

  • Analyzes and reviews statistical data and reports to identify and determine causes of turnover and retention.

  • Develops recommendations and improvements to management, as well as improvements to employment policies, processes, and practices.

  • Assists site leadership in the planned development and reinforcement of organizational strategies, structure, and processes.

  • Works with site management to identify current and future weaknesses and strengths; problems and concerns; job satisfaction and productivity.

  • Works with all levels of management on-site to ensure organizational competence and performance management.

Associate Relations

  • Manages and maintains positive associate relations.

  • Manages group or interpersonal conflict.

  • Monitors work environment for any signs of potential union organization.

  • Consults and reviews grievances processed through various grievance programs; handles investigations and performs analyses required to prepare company answers and resolutions to such grievances.

  • Provides counsel and support to all levels of management and associates to interpret established policies and procedures.

  • Ensures appropriate legal review of complicated associate relations issues.

Talent Acquisition

  • Creatively sources qualified applicants, conducts screening interviews, evaluates applicant qualifications, and performs reference checks.

  • Develops, implements, and maintains new outreach and recruiting efforts with minority, religious, social, disability, veteran and senior services organizations.

  • Coordinates and implements employment advertising, the use of temporary/placement agencies, job fairs and the associate referral program.

  • Carries out the site's Equal Employment Opportunity (EEO) for minority/female/veteran employment and advancement, in compliance with government legislation and management directives.

  • Maintains and prepares effective communication/outreach efforts to support action programs in attracting minority/female/veteran candidates.

  • Advises management on EEO actions and reviews existing job opportunities to determine if minority and female advancement is available.

  • Identifies any possible affirmative action violations and takes corrective action accordingly.

  • Completes all work visa and permit tasks.

Talent Management

  • Consults with site leadership team to determine training needs.

  • Plans, coordinates, and directs associate training programs in consultation with Talent Development COE.

  • Identifies training schedules and organizes attendance of programs accordingly.

  • Designs and develops in-house training programs for local SOP's and recommends attendance by site M&S associates.

  • Prepares and communicates training aids and materials.


  • Manages and administers M&S compensation programs as established by Compensation COE; consults with Compensation COE as appropriate.

  • Manages on-site associate rewards and recognition programs - including Sales incentive programs.

  • Advises and recommends to all levels of management appropriate compensation actions/adjustments to attract, retain and motivate employees.

  • Participates in compensation surveys to determine company's market relationship for all site non-management based positions.

  • Manages, implements, and processes non-management pay administration guidelines, including annual performance/merit increase guidelines.

  • Manages payroll administration to ensure timeliness and accuracy.

  • Reviews payroll changes to ensure adherence to wage/salary guidelines.

  • Audits payroll activities, as necessary, to ensure compliance with policies and procedures

  • Manages and administers the establishment of benefit programs at the site level.


  • Provides interpretation of Human Resources policies and procedures to support enforcement of compliance.

  • Remains current on all government regulations, legislation, and common law in order to proactively manage associate relations program.

  • Maintains a good business relationship with all legal/government institutions.

  • Ensures adherence to and compliance with federal, state, and local government employment legislation and regulations.

  • Ensures consistent and fair application of company HR policies.

Additional Responsibilities

  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

  • Performs clerical tasks as required: filling out of paperwork for associates, filing etc.

  • Demonstrates self-confidence, energy, and enthusiasm.

  • Informs and/or updates the executives, the peers, and the subordinates on relevant information in a timely manner.

  • Manages time and possesses organizational skills.

  • Presents ideas, expectations, and information in a concise, organized manner.

  • Uses problem solving methodology for decision making and follow up.

  • Performs similar requests as assigned.

Specific Candidate Profile


  • High school diploma or GED; 4 years of experience in the human resources, management operations, or related professional area.


  • 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years of experience in the human resources, management operations, or related professional area.

Skills & Attributes

  • Is a team player but with the ability to perform independently under general supervision.

  • Is results oriented; delivers results under difficult conditions and demonstrates balanced judgment under pressure.

  • Develops and maintains effective relationships with a broad group of stakeholders.

  • Proactive, results-oriented, and service-oriented.

  • Analyzes and assesses situations to find effective solutions; creative problem solver; engages in fixing the problem; makes decisions using data.

  • Mediation skills to facilitate a constructive approach to deal with conflict.

  • Proven ability to maintain a positive attitude at all times.

  • Ability to manage multiple deadlines while delivering high-quality deliverables to multiple customers and competing priorities.

  • Problem-solving skills.

  • Ability to be culturally sensitive and to collaborate effectively with Human Resources colleagues from different countries and cultures.

  • Displays the necessary integrity/discretion for dealing with sensitive payroll data.

  • Intermediate level of proficiency in Microsoft Word, Excel, PowerPoint, Teams, OneDrive, and SharePoint skills and ability to build PowerPoint Presentations and Excel Analysis and reporting.

  • Data entry skills required.

  • Outstanding verbal and written communication skills to effectively address all levels of the organization.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture

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Human Resources Manager Iii, HVO Marketing & Sales

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