Human Resources Manager I - Hrim

Summary

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The Employee Services Division within the Metro Transit Department (MTD) seeks an experienced, collaborative, and motivated HR Manager I for the HR Information Management (HRIM) Team.

As the HRIM Manager, you will

• provide leadership and influence culture.
• manage HR information for people, services, and processes.
• improve processes through technology, organizational design, and data-driven decision making.

This role is responsible for leading, directing the work of, and supporting Metro's HRIM Team, ensuring the effectiveness of processes that support position management, contract implementation, records management, and other HR information processes. This role will also collaborate with cross-functional teams to enhance HR processes, systems, and tools, ensuring optimal employee experiences and organizational effectiveness.

The HRIM Manager is a member of the Employee Services Management Team (ESMT) and reports to Metro's HR Manager III. As a strategic partner to the HR Manager III and a subject-matter expert, you will serve as the main ambassador for this area of work and provide guidance and recommendations about complex pay-related issues, records management, and other HR information to partners at every level across and beyond the department.

You will work with the HR Manager III to build and implement strategic plans that center team development and effective processes while keeping a keen eye on culture.

Come make a difference and join team Metro!

Job Duties

Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will be expected to model and apply our equity, racial, and social justice shared values, behaviors, and practices to all aspects of your work.

As the HRIM Manager, you will:

Provide Leadership and Influence Culture

• Guide the HRIM team, set goals, and create a supportive environment for excellence through active listening, coaching, and feedback.
• Recognize strengths and navigate challenges with the team. Foster team morale, trust, and mutual respect.
• Facilitate collaborative problem-solving between the HRIM team and all other teams within Employee Services, promoting healthy communication, role clarity, and accountability.
• Evaluate individual and team performance and work collaboratively with the individuals to coach and improve performance and maintain accountability to high standards.
• Work collaboratively with the team by involving them in decisions and listening to and incorporating their feedback and suggestions.
• Provide continuous learning opportunities to ensure team is up to date on best practices, laws, policies, processes, and contracts.
• Serve as a contributing member of Metro's HR Service Delivery Leadership Team and the Employee Services Management Team (ESMT)

Manage HR Information for People Services and Processes

• Manage a team responsible for coordinating and administering HR /Payroll changes for over 5,000 employees, concentrating on areas impacting payroll/benefits,[GS1] union status, and compensation (e.g. new hires, promotions, terminations, reclassifications, organizational hierarchies, position control)
• Work collaboratively with the Business Resource Center (BRC) in managing and administering the human resources component of PeopleSoft in areas of data collection, maintenance, and the integrity of the system.
• Serve as PeopleSoft Department Security Officer. Develop and/or coordinate the development of audit reports. Research reasons for data anomalies and ensure appropriate corrections or adjustment are made.
• Collaborate internally with other Employee Services teams, and externally with the Department of Human Resources (DHR), Business Resource Center (BRC), Office of Labor Relations (OLR), and Central Payroll to ensure HRIM team offers technical advice to our Metro managers and employees in areas of compliance with collective bargaining agreements, administration of Contingent Workers rules guidelines, government regulations, benefit administration, as well as updates to King County and Metro policies and procedures.
• Work collaboratively with BRC and OLR on contract implementations, merit increase process, and year-end and year-beginning activities.
• Work with Metro's Finance/Administration in areas of budget setup, position controls within PeopleSoft.
• Develop and maintain people metrics reporting, and advanced and predictive analytics. Monitor and assess statistical information reporting requirements; ensure the development of routine and specific reports in accordance with the needs of Metro, collective bargaining agreements, other King County departments, and external stakeholders.
• Be the HR point of contact for Metro's side-system scheduling/timekeeping systems for pay issues, system updates, or interface file questions.
• Research and prepare confidential labor relations reports relating to negotiations, grievances, Department of Labor and Industries (L&I) inquires.
• Participate in the Business Intelligence (BI) Insights Data Governance group.
• Participate in Labor/Management and third-party hearings as necessary.

Improve Processes through Technology, Organizational Design, and Data-Driven Decision Making

• Identify human resources business process challenges and use data analysis to influence enhancements to operations, process design and flow, technology, and user experiences.
• Build project plans and implement improvements.
• Stay on the leading edge of industry best practices, legal and policy requirements, and provide recommendations on continuous development of this area of practice.
• Identify opportunities to enhance HR processes, tools, and systems through innovative product solutions.
• Address employee pain points by developing intuitive interfaces and streamlined processes.
• Bridge communication gaps between technical and non-technical teams.
• Participate as a working manager on the Employee Services' Management Team (ESMT). Perform other related duties as assigned.

Experience, Qualifications, Knowledge, Skills

We'd love to hear from you if you have:

• Three or more years of tactical auditing and problem-solving experience in PeopleSoft HRIS or equivalent education and experience to perform the job.
• Supervisory experience or experience leading projects involving a team of people; knowledge, and skill in effective management techniques and principles, leading and developing teams, and coaching employees.
• A drive to collaborate, exercising a high level of tact, good judgment, diplomacy, and healthy working relationships with diverse groups of people.
• Robust knowledge of PeopleSoft structure, functions, and processes.
• Experience working in a highly unionized public sector environment.
• Experience in implementing and administering sections of collective bargaining agreements, memoranda of agreement, and settlements.
• The ability to communicate complex and technical pay-related calculations using clear, simple language and visuals.
• Excellent customer service and communication skills with an ability to answer questions tactfully and diffuse difficult situations with employees at all levels in the organization.
• Strategic planning experience, project management knowledge, and an ability to build a plan and implement it to completion, leveraging effective change management principles along the way.
• Strong auditing, risk assessment, and compliance skills and experience.
• Familiarity with general human resources processes and procedures within the employee life cycle.
• An ability to navigate work with integrity and confidentiality, handling sensitive information with the highest level of discretion.
• Capability to anticipate, draw informed conclusions, and adapt to evolving needs.
• The ability to identify gaps in processes, gather information from partners and customers, and develop plans to mitigate those gaps.
• Strong skills in healthy conflict resolution and a demonstrated ability to apply them.

Highly competitive candidates will also have:

• Six or more years of advanced knowledge of PeopleSoft HRIS, processes, policies, and procedures
• Three or more years' experience supervising employees including appraising performance, coaching, and delivering constructive feedback.
• Basic understanding of some concepts and principles of labor law, transit, and trade unions.
• Formal training in the management of information systems, computer science, business management systems, or a similar discipline.
• Project Management Professional Certificate, Lean Six Sigma Green or Black belt, or any other project management certificate, or change management certificate.

Note: Candidates are encouraged to translate life experiences to show how they meet the required experience, knowledge, education, and skills.

Work Schedule

This position is exempt from the provisions of the Fair Labor Standards Act and is therefore not eligible for overtime pay if scheduled. The work schedule is normally Monday through Friday, 8:00 a.m. - 5:00 p.m. Variations may be required depending on the demands and needs of the work.

Work Location: The work associated with this position is currently being performed in a hybrid fashion including teleworking, complemented with onsite work and meetings as needed. Frequency of onsite work will vary based on business and operational needs. Primary on-site work location is, 201 S Jackson St, Seattle, WA (King Street Center).

Teleworking Requirement

Employees must reside in Washington State and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.

Employees will be provided with a County issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.

Union Membership

This position is not represented by a labor union.

Supplemental Information

How To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact your recruiter listed on this job announcement.

Required Application Materials

• An online employment application, to include all relevant employment history and experience related to this role as well as responses to supplemental questions.

• A cover letter two pages or less that addresses in detail your knowledge, experience, and/or interest in this position and how you meet the qualifications outlined in this posting.

Who May Apply:

This recruitment is open to all candidates who meet the eligibility requirements.

The recruitment for this position will remain open until December 1, 2024, 11:59 p.m. Pacific. The most competitive candidates may be invited to participate in a phone screening as well as a panel interview.

For more information regarding this recruitment, please contact Ira Becton, HR Analyst, at ibecton@KingCounty.gov.

Forbes recently named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:

• Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what's best for themselves and their eligible dependents
• Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
• Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
• Transportation program and ORCA transit pass
• 12 paid holidays each year plus two personal holidays
• Generous vacation and paid sick leave
• Paid parental, family and medical, and volunteer leaves
• Flexible Spending Account
• Wellness programs
• Onsite activity centers
• Employee Giving Program
• Employee assistance programs
• Flexible schedules and telecommuting options, depending on position
• Training and career development programs

For additional information about employee benefits, visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.

NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.

For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

01

Do you have three or more years of experience working with the PeopleSoft HRIS to include data input, employee records maintenance, processing new hires, terminations, salary determination/changes, workflow design, workload calculations, reclassification, and status changes?

• Yes, I have three or more years of experience with PeopleSoft
• I have experience with PeopleSoft but it is less than three years
• I do not have this experience

02

Do you have experience working in a large (3000 employees or more) unionized public sector environment with multiple bargaining agreements?

• Yes, I have experience working in a large unionized public sector environment with multiple bargaining agreements
• Yes, but not in a public sector, government, or other municipal agency
• No, I have not worked in a large unionized or public sector environment.

03

Do you have experience implementing and administering collective bargaining agreements, to include preparing reports related to negotiations, grievances, and other inquiries?

• Yes
• No

04

What best describes your experience in supervising direct reports, including conducting performance appraisals, coaching, and delivering constructive feedback?

• None, but willing to learn
• Less than one year
• One year but less than two years
• Two years but less than three years
• Three years but less than four years
• Four years or more

05

Please select the statement(s) that best applies:

• I possess a Project Management Certificate
• I possess a Lean Six Sigma Green or Black belt
• I possess a Change Management certificate
• I possess a different Project Management Certificate
• I do not possess a Project Management Certificate, Lean Six Sigma Green or Black belt, or any other project management certificate, or change management certificate

06

If you answered YES to the question above, please list your certificate(s) or Six Sigma designation(s) below. (Please write NA if you answered NO)

07

Please tell us how you heard about this position (check all that apply):

• LinkedIn
• Indeed
• Handshake
• WorkSource
• Seattle Times
• Podcast / Streaming platform
• Radio advertisement
• Community Event (describe below)
• Career Fair (describe below)
• ShoWare Center advertisement
• King County Careers webpage
• GovernmentJobs.com
• Other (describe below)
• King County billboard

08

If you selected 'Other', please tell us how you heard about this position. If not applicable, enter 'N/A'.

09

If you selected 'Career Fair' or 'Community Event' to the above question, please tell us the name of the event. If not applicable, enter 'N/A'.

10

Are you applying to this position as an eligible current or previous King County Employee Priority Placement Program Participant? AND Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? AND Do you possess the skills and abilities to qualify for this position?

• Yes, I was given a layoff notice from my Career Service role at King County and I am within two years of the effective date of my layoff. Additionally, the position I was laid off from was the same or a higher percentage of FT status when compared to this one.
• No.

11

If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff

Required Question

Agency King County

Address King Street Center

201 South Jackson Street

Seattle, Washington, 98104

Phone 206-477-3404

Website http://www.kingcounty.gov/