Human Resources Generalist (Training & Development)

POSITION SUMMARY

Under the general direction of the Director of Human Resources, assists in the development and maintenance of effective management and utilization of human resources in compliance with federal, state laws and regulations. Serves as the primary resource for the Human Resources function. Administers, develops, implements and coordinates policies and programs encompassing training and development, and will assist as needed in compensation administration, benefits, employment, safety and health, employee and management relations, payroll and employee events

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Training & Development Administration

• Assesses company-wide developmental needs to drive training initiatives, identifies and arranges suitable training solutions, including but not limited to: coaching, career pathing, succession planning.

• Actively searches, creatively designs and implements effective methods to educate, enhance performance and recognize performance.

• Facilitates annual HR regulatory compliance training.

• Coordinates and maintains overall company-wide training calendar.

• Oversees maintenance and enhancement of the Performance Review Management System and Learning Management System.

• Recognition & Motivation Administration

• Develops, implements and maintains employee activities, including activities that are related to benefits; training and development; etc.

• HRIS

• Continuous implementation of technology solutions that help to streamline and automate HR processes. Implement process improvements and policy changes designed to improve efficiency and the user experience with software systems. Ensures security, end-user access, and data integrity across all HR platforms. Maintains HR section of the company intranet.

• HR Administration

• Responsible for all aspects of recruitment and the onboarding process. Prepares and maintains documentation for annual HR reporting (EEO1, VETS 100, AAP, OSHA, etc.). Maintains records, procedures, and systems for control and reporting of human resources transactions and data, and prepares regular status reports.

• Benefits Administration

• Provides control and oversight of the administration of all benefits plans at HDS. Oversees processing of required documents to ensure accurate record keeping and proper deductions. Monitors and coordinates work with other departments such as financial reporting for payroll processing audit and benefits plan audit; as well as with all other departments at HDS as needed.

• Payroll

• Responsible for administration of the payroll process. Prepares and oversees all employment information for input to payroll system. Ensures processing of payroll and payroll related benefits programs. Verifies accuracy of payroll. Oversees the maintenance and enhancement of ADP Workforce Now.

• Compensation Administration

• Conduct company salary reviews; may conduct salary surveys for market information. Assists with administration of the company wide incentive program.

• Employee Relations

• Facilitates and/or provides counseling and problem reconciliation including but not limited to corrective action with managers and employees.

• Assists with the design, writing, maintenance and production of departmental manuals, including but not limited to standards of operation, flow chart and user processing manuals.

• Other Duties & Responsibilities

• Analyze effectiveness of work processes and propose recommendations for enhancements.

• Develops or recommends new or revised policies, procedures, and forms as necessary.

• Assists management staff with administrative HR needs in the absence of the Director of HR

MINIMUM QUALIFICATIONS AND EXPERIENCE

Education

Bachelor's degree in business administration or an equivalent combination of education, training or working experience.

Experience

Three (3) to five (5) years progressively responsible human resources generalist administration experience.

Licenses/Certification

PHR Certification or SHRM-CP preferred, but not required.

Skills and Knowledge

• Ability to handle confidential and sensitive issues and materials.

• Ability to organize, analyze and problem-solve somewhat complex problems.

• Ability to handle multiple tasks, and prioritize with distractions and with attention to details.

• Ability to communicate both orally and in writing with all levels of staff, customers, consultants/brokers, and vendors on sensitive matters.

• Technical knowledge to understand computer applications for problem-solving and answering staff questions (prefer Windows, Word, Excel, and PowerPoint).

Note: The above information on this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualification of employees assigned to this job. Hawaii Dental Service has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.