Human Resources Generalist

Cuyahoga County, OH Cleveland , OH 44114

Posted 6 days ago

Department: Human Resources, Sheriff's Department

Anticipated Work Schedule: 8:30 - 4:30

Reports To: HR Manager

Full Time or Part Time: Ful-Time

Regular or Temporary: Regular

Bargaining Unit: N/A

Classified or Unclassified: Classified

FLSA: Exempt

Summary: The purpose of this classification is to provide comprehensive personnel services for County departments in various areas in Human Resources. This is a journey level classification with responsibility for providing Human Resource (HR) services to employees and HR department and completing research and analysis regarding work issues, development plans, operational strategies, compensation issues, and HR policies and procedures. This class works under regular guidance within a framework of established regulations, policies, and procedures. The employee is expected to independently exercise judgment in performing work and ensure that assigned activities are planned and completed in a timely and efficient manner.

Essential Job Functions: The listed job functions are not limited to, and are not an all-inclusive list of duties:

  • Performs human resource services for assigned County agency/agencies

  • Serves as a liaison to managers and employees

  • Provides strategic analysis, advice, and counsel to managers and employees regarding work issues, development plans, operational strategies, human resource policies and procedures, rights, benefits, and opportunities for career advancement

  • Responds to HR concerns, requests, and complaints

  • Addresses and makes determinations on Family Medical Leave Act (FMLA) requests and other employee actions

  • Determines how issues should be filed, addressed, and if and when issue elevation is necessary

  • Follows up on HR inquiries to ensure they have been fully addressed

  • Gathers and analyzes HR related data and information to prepare reports analyzing HR trends; utilizes data to develop potential solutions to increase the effectiveness and efficiency of HR service processing

  • Provides reports and recommendations to department management

  • Strategizes with various HR teams to plan processes and solutions to various personnel matters

  • Assists with identification and analysis of human resource needs

  • Participates in planning methods, systems, and processes to best meet human resource needs

  • Acts as liaison between centralized HR and assigned departments

  • Collaborates with other HR staff regarding compensation related issues

  • Participates in planning and implementation of HR programs and projects

  • Assists with reviews of programs and procedures to evaluate and improve the effectiveness, efficiency, and utility of operations; assists with rollout and implementation of HR programs

  • Works collaboratively with Employee Relations to confer and strategize outcomes related to the employee discipline process; gathers statements; investigates complaints; conducts pre-disciplinary hearings as assigned; suggests corrective actions to solve problem areas

  • Coordinates and reviews the work of Human Resource Associates; acts as a resource for work, data issues, and other HR actions; provides guidance and development.

  • Produces ongoing reporting from ERP system of various compensation trend analysis and provides to management; produces various standard and ad hoc reports.

  • Performs related administrative responsibilities; prepares and maintains various related reports, records, and other documents

  • Responds to emails and phone calls; attends various trainings, conferences, and meetings; represents the HR department and assigned agencies at various related activities and meetings

  • Updates organizational charts; develops standard and ad hoc reports, templates, dashboards, scorecards, and metrics.

Minimum Requirements: Bachelor's degree in Human Resources, Business Administration, or related field and three (3) years of human resources experience; or any equivalent combination of training, education, and experience. Valid Ohio driver license and proof of automobile insurance.

Application Process

This is a competitive, classified position. The Personnel Review Commission (PRC) will check your application to make sure you meet the minimum qualifications. If you do, the PRC will invite you to take a civil service examination. The exam is specific to this position. Everyone who passes the exam goes on an eligibility list. To fill this opening, the PRC sends the hiring department and Human Resources (HR) a certified eligibility list with the top 25% candidates (or at least the ten highest scoring candidates, whichever is greater). HR helps the hiring department decide who from the certified list to follow up with for interviews and then a job offer.

Most of our communication with candidates is through email. Regularly check the email address you gave us in your job profile. Watch your Spam folder, just in case.

If we offer you a job, you must pass a drug screen and background check before the offer becomes final. Prior criminal convictions do not automatically disqualify you from employment; the County looks at criminal convictions on a case-by-case basis using the guidelines in Chapter 306 of the County Code.

EQUAL OPPORTUNITY EMPLOYER

Cuyahoga County is committed to fostering a diverse and inclusive workforce, which includes building an environment that respects the individual, promotes innovation and offers opportunities for all employees to develop to their full potential. A diverse workforce helps the County realize its full potential. The County benefits from the creativity and innovation that results when people with different experiences, perspectives, and cultural backgrounds work together.

The County is committed to providing equal employment opportunities for all individuals regardless of race, color, ancestry, national origin, language, religion, citizenship status, sex, age, marital status, sexual preference or orientation, gender identity/expression, military/veteran status, disability, genetic information, membership in a collective bargaining unit, status with regard to public assistance, or political affiliation.

If you need assistance applying or participating in any part of the candidate experience, contact Human Resources at 216-443-7190 and ask to speak with a talent acquisition team member.


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