Human Resources Generalist

Charles IT Middletown , CT 06457

Posted 3 weeks ago

Join one of CTs 5x Award Winning Best Places to Work for in CT! We are an expanding IT company that is recognized as one of the Inc 5000s fastest growing companies and the MSPs Top 501.

Exceptional Service. Endless Improvement. Passionate People. Honest and Forthright. These are the core values of Charles IT. We can achieve these values because of our dedicated team, who makes us one of the most successful IT companies of its kind in the region. And because of our team, we offer a level of dedication to our employees rarely found anywhere else. To prove it we encourage learning, professional development and team member input, all in a comfortable family-friendly culture.

Due to growth we are currently seeking to add a Human Resources Generalist to our exceptional team. You will be responsible for all human resource related tasks, candidate sourcing, new employee onboarding success and continuing employee development. You will need to be outgoing, trustworthy, a team player, hyper-organized, and detail-oriented.

What Do We Do?

To create real relationships and raving fans by implementing and supporting best in class technology.

Duties and Responsibilities:

  • Recruiting and sourcing potential candidates for Charles IT
  • Scheduling and conducting phone screens with detailed notes
  • Maintain documentation within hiring platform and other utilized tools
  • Schedule interviews for candidates and internal team members
  • Plan and administer new employee onboardings
  • Run and plan day 1 training and introductions
  • Ensure successful completion of all 60 day internal processes
  • Administer the Endless Improvement Program with ConnectWise Manage
  • Update and continuous development of tracks and paths for technicians
  • Provide quarterly individual goal follow ups and reminders
  • Conduct employee offboarding exit interviews
  • Coordinate employee offboarding administrative tasks
  • Assist in Zenefits (HR Platform) management
  • Assist in administering the healthcare and related benefit plans
  • Document and assist in all HR related activities
  • Act as a liaison between employees and management


  • Bachelors degree or equivalent experience in the industry.
  • Human Resources certification a plus.
  • 2+ Years of experience in the industry required.
  • Experience with ConnectWise and human resource platforms a plus.
  • Superior communication skills required.
  • Ability to multi-task and function collaboratively as a member of a fast-paced, client orientated team
  • Enthusiastic and dedicated to the challenges of a growing company and client base
  • Excellent follow-through to see tasks through completion
  • Self-starter with the ability to perform independently with little or no supervision
  • High level of organization; strong attention to detail
  • Ability to pass a background check
  • Current, valid US driver's license is required


Charles IT offers a competitive benefit program including Medical, Dental, Vision, Life, Disability, Paid Holidays, PTO, 401K, and bonuses. In addition, we offer free dry cleaning, a fully stocked break room, Friday team lunches, paid trainings, team-building outings every quarter, professional development and so much more!

Charles IT does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

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Human Resources Generalist

Charles IT