Human Resources Generalist

Access Services Bethlehem , PA 18018

Posted 2 weeks ago

Access Services is seeking a Human Resources Generalist to join the Human Resources Team!

When you join the Access Services team, you are helping to impact lives and our local communities. We see it as a privilege to be of customer service to the programs that serve the individuals and families in our communities.

The HR Generalist will provide superior human resource support for all company staff at all levels, including noncomplex employee relations. They will act as a resource and representative for HR related inquiries and will help ensure our HR department supports our employees within the scope of employment laws and agency policies. The HR Generalist will also be an active participant in the onboarding and orientation process to provide our new hires a positive experience. Our Human Resources Generalist will be integral in department related presentations, trainings, committees, and meetings in all areas and with all levels of the organization as needed or directed.

  • Provide timely frontline support and information to management as needed.
  • Act as a point of contact for human resource related inquiries including noncomplex employee relations, policy and procedure, proper usage of forms and support of company processes and communication.
  • Manage employee inquiries by coaching or involving designated HR staff if beyond routine noncomplex inquiries.
  • Routinely perform administrative tasks using spreadsheets, reports and files.
  • Provide human resources presence and support to regional offices in Bethlehem and Orwigsburg.
  • Maintain and be a super user of our electronic systems.
  • Help ensure our HR department supports our employees, while conforming to employment laws and agency policies.
  • Ensure smooth processing of HR related forms, such as employee tracking forms, by obtaining forms timely from employees and management, ensuring proper signatures are documented, and submitting completed forms to appropriate individuals. Perform administrative work collaboratively with other departments, including fiscal (payroll.)
  • Run clearances for current employees, upon request.
  • Properly and timely respond to information requests such as employment verifications, subpoenas, loan forgiveness forms and childcare stipends with superior customer service. Keep recipients informed of status through a telephone reach out.
  • Coordinate and document post-accident/suspicion drug testing.
  • Participate as the HR representative on the EDI (Equality/Diversity/Inclusion) Committee


Requirements and Qualifications

Education: Bachelors degree or equivalent direct experience providing human resources support required.

Certification: Not required. Designation of SHRM-CP a plus.

Experience: Two years of administrative or human resource generalist experience required.

Knowledge, Skills, and Abilities: Ability to juggle multiple tasks and priorities in a timely manner. Excellent organizational skills, with an ability to prioritize important tasks and projects. Keen attention to detail. Strong phone, email and in-person communication skills. Familiarity with HR software. Ability to learn and understand employment laws, agency policies and procedures. Ability to effectively communicate with employees at all levels of the organization. Ability to recognize employee relations needing escalation to other HR staff or management. Commitment to confidentiality and privacy of employee information and circumstance. Ability to perform work collaboratively with other departments. Proficiency in, or ability to learn, systems used by vendors. Familiarity with Microsoft Office suite products.


2022 Compensation and schedule:

  • Starting at $54,000, based on education and experience in the field
  • Full-time, 40 hours/week, flexible schedule

Our comprehensive benefits package includes:

  • All employees: Mileage reimbursement and paid travel time between worksites; Discounts on various services, gyms & retail shopping; Referral bonuses, Employee Assistance Program
  • 30+ hours/week: 20 days of PTO; 9 paid holidays 401K, Health/Vision/Dental insurance; Health Savings Account; Life/Disability insurance, Tuition Reimbursement, Student Loan Assistance

At Access Services, we encourage and support career development and there are opportunities for you to learn and grow within our organization. We look forward to hearing from you!

Access Services is an equal opportunity employer.


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Human Resources Generalist

Access Services