Human Resources Director - Business Dining - Central Region

Aramark Corporation Cleveland , OH 44114

Posted 4 weeks ago


Aramark (NYSE: ARMK) proudly serves the world's leading educational institutions, Fortune 500 companies, world champion sports teams, prominent healthcare providers, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 280,000 team members deliver innovative experiences and services in food, facilities management and uniforms to millions of people every day. We strive to create a better world by making a positive impact on people and the planet, including commitments to engage our employees; empower healthy consumers; build local communities; source ethically, inclusively and responsibly; operate efficiently; and reduce waste. Aramark is recognized as a Best Place to Work by the Human Rights Campaign (LGBTQ), DiversityInc, Black Enterprise and the Disability Equality Index. Learn more at or connect with us on Facebook and Twitter.


The Business Dining division of Aramark, with over $1 billion in revenues and 18,000 employees, provides a wide range of food and other support services to more than 500 clients in business and industry, at more than 1,500 locations in the U.S. Aramark offers Fortune 500 companies and other large and small employers a single-source provider for employee cafs, executive dining rooms, catering, convenience stores, conference center management, and facility management. Aramark Business Dining is looking for professional leaders committed to providing our customers with unique solutions, outstanding variety, and healthy menu choices to improve the overall well-being and productivity of client locations.

We are currently seeking a Human Resources Director (HRD) for the West Region in ARAMARK. This position may be located anywhere in the region.

  • The HRD will be responsible for providing primary generalist support and leadership.

  • This HR leader will support the enterprise-wide full life-cycle talent management strategy that aligns with and drives business goals.

  • Partner with the regional leadership team to continually monitor and drive the evolution of human capital solutions in support of the organization's vision and strategy.

  • Responsible for the development of business leaders on the following:

  • Talent management, talent acquisition, change management, organization dynamics, labor relations, and compensation planning, compliance, and employee relations.

  • Organizational design, workforce management.

  • Coaching/counseling, provide guidance as needed, liaison between corporate/field,

Responsibilities include:

  • Partner with operations leadership to identify human resources solutions to help achieve targeted business outcomes.

  • Actively participate in the development, planning and execution of operations strategy within region and LOB.

  • Serve as key change agent on new initiatives, programs, and processes to positively impact the organizational culture for the LOB and the enterprise.

  • Take time with internal and external clients to explore how to best meet the needs of customers from diverse backgrounds. Foster relationships with key client human resources teams.

  • Identify priorities, opportunities, and best practices within the region and then formulating and implementing solutions.

  • Build performance-based relationships with regional leadership team members and local operations teams.

  • Partner with Talent Acquisition to develop and execute a proactive talent acquisition and pipeline plan to ensure that open roles are filled quickly.

  • Understand and anticipate the talent needs to the business team for more effective quality talent identification and succession.

  • Partner with the business leadership team to support ARAMARK's Engagement Strategy by helping to identify and diagnose potential engagement issues and by initiating proactive solutions for enhancing employee engagement.

  • Support enterprise diversity and inclusion initiatives by understanding how to integrate the right balance of diverse backgrounds to support the business, and by partnering to develop inclusive and cohesive teams.

  • Lead organization design and redesign efforts; ensure the right roles are in place, and that work and responsibilities are allocated appropriately.

  • Implement consistent and comprehensive assessment and selection processes to ensure succession plans that deliver talent to the organization.

  • Identify and leverage the right resources at the right time to achieve the necessary outcomes. Resources include partners in the HR specialty teams, partners in functional areas, HR peers within and outside LOB and direct manager(s).

  • Actively participate in the business life-cycle process.

  • Strengthen effectiveness in this area by maintaining knowledge about the business and the competition.

  • Engage in performance management and development of the operations team focusing on roles at the region leadership.

  • Select, manage and develop a team of human resources professionals, including development plans, performance management, retention plans, succession planning, and talent assessment and hiring.

  • Assist the regional team in driving the ARAMARK enterprise initiatives for the region.

  • Support and coordinate labor relations activities as needed, taking a more involved leadership role on complex situations.

  • Utilize technical expertise to identify when negotiation and/or compromise is appropriate to drive the right outcomes.


  • Bachelors Degree required; Masters Degree Preferred

  • PHR/SPHR certification preferred

  • 10 years of HR generalist experience - the successful candidate will not only possess an in depth HR Generalist knowledge but should also have multi-unit (multiple accounts/geographies)multi-functional (different lines of focus within the business) and multi-leader (quasi matrixed organization in partnership with multiple leaders) experience.

  • Must have proficient working knowledge of all aspects of human resources, including but not limited to Compensation, Benefits, ER/LR, Talent Acquisition, Leadership Development, Talent Management, Training and Organizational Development, Change Management and Organizational Dynamics.

  • Should have prior experience in at least one HR specialist area and a demonstrated ability to apply human resources principles across multiple client groups and markets.

  • Must have expert knowledge of compliance, state labor laws and other regulations relevant to the business environment.

  • Should have a thorough knowledge of the enterprise sales process (base business and retention).

  • Must actively participate in HR-specific continuing education in order to stay current on trends, best practices, and changes in the function to include relevant legislation and enterprise initiatives.

  • Must exhibit the ability to effectively network and navigate through organizational relationships as well as the ability to work in a complex matrixed environment. Must also exhibit the ability to effectively lead remote teams.

  • Must have acceptable level of proficiency in the use of HR Applications and Microsoft Office applications.

  • This role reports to directly to the Associate Vice President, for HR and matrix to the Regional Vice President.

  • There is a component of travel to this role that will include a mixture of day and overnight travel. This travel is mostly the type that is planned and known in advance but as with any role that has this level of responsibility there may be times needed unexpected travel.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Director Human Resources

Aimbridge Hospitality

Posted 2 weeks ago

VIEW JOBS 3/12/2020 12:00:00 AM 2020-06-10T00:00 Job Summary The Director of Human Resources is responsible for staffing qualified personnel; ensuring employment statute compliance; overseeing all aspects of wage benefit worker's compensation unemployment; training program direction implementation and administration; and employee relations coaching counseling and discipline. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities. Responsibilities QUALIFICATIONS: * At least 5 years of progressive Human Resources experience in a hotel or a related industry; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and 3 or more years of related experience. * Previous supervisory responsibility required. * College course work in related field helpful * Familiarity with and knowledge of employment laws are helpful. * Must be proficient in Windows Operating Systems * Must be able to convey information and ideas clearly. * Must be able to evaluate and select among alternative courses of action quickly and accurately. * Must routinely meet deadlines. * Must be able to multi task. * Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. * Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. * Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by co-workers and guests. * Must be able to work with and understand financial information and data and basic arithmetic functions. RESPONSIBILITIES: * Approach all encounters with guests and Associates in an attentive friendly courteous and service oriented manner. * Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming which include compliance with Aimbridge Hospitality dress code and wearing a name tag when working (per brand standards) * Comply with and ensure adherence to Aimbridge Hospitality's standards and regulations to encourage safe and efficient hotel operations. * Comply with certification requirements as applicable for position to include: Food Handlers Alcohol awareness CPR and First Aid. * Maintain a warm and friendly demeanor at all times. * Associates must at all times be attentive friendly helpful and courteous to all guests managers and fellow Associates. * Direct and supervise Human Resources staff. * Prepare and maintain Human Resources budget. * Maintain thorough and current knowledge of all Human Resources/Associate regulations and laws and ensure that the property is in compliance. * Participate in EEO Unemployment Wage & Hour Worker's Compensation OSHA ADA Immigration and Naturalization Service hearings. Implement policies and programs to guarantee compliance. * Communicate new policies information and directives to all Associates. * Instruct staff in interpretation of HR policies and procedures. * Ensure staffs compliance with HR policies and procedures. * Coordinate and monitor recruitment screening and reference checking of all non-exempt personnel. * Recruit interview and recommend all exempt personnel * Maintain Associate benefits programs union relations dues and welfare pension funds.. * Set up approve and maintain all wage and salary programs including performance evaluations. * Recommend and/or approve all Associate transitions i.e. new hire transfer promotion etc. Assist in creating a positive team-oriented environment which focuses on the guest through Associate development and motivation. * Maintain open door policy. * Monitor and analyze turnover statistics * Conduct training classes. * Update and submit required reports in a timely manner. * Participate in and monitor safety committee in compliance with Loss Prevention SOP's. * Ensure compliance with all HR related Loss Prevention SOP's. * Establish and maintain safety incentive program. * Become a certified trainer in all current HR training modules. * Participate in and monitor effectiveness of committees. * Practice positive Associate relations including coaching counseling & discipline. * Develop and maintain �_ono cost�__ benefit programs. * Monitor training program. * Participate in and monitor orientation programs. * Develop managers for future advancement. * Ensure managers are using coaching counseling and discipline to address issues/concerns. * Ensure Associate Opinion Survey is completed by all Associates. * Condense and expedite paperwork develop internal communications improve record keeping. * Develop and maintain suggestion box program. * Plan and edit employee newsletter. * Manage all personnel files. * Manage resume and application files * Develop and monitor recruitment resources. * Attend meetings/training as required by management. * Perform other duties as requested by management. Property Details Originally built in 1918, the Renaissance Cleveland Hotel is a local landmark. Stylish and sophisticated with architecture that reflects the area's unique style and rich history, we're ideally located in Downtown Cleveland near Public Square and connected to Tower City Center the hub of Downtown Cleveland's nightlife and attractions featuring an array of boutiques, restaurants, and a movie theater. Visitors can catch a Cleveland Cavaliers game at the Q (Quicken Loans Arena) or see the Cleveland Indians at Progressive Field, both are a short walk away. Plus, Jack Cleveland Casino is connected to our Downtown Cleveland hotel via Tower City. Our guests will experience the best of Downtown Cleveland while staying in modern rooms with upscale amenities and elegant decor. Elevated in every way, the Renaissance Cleveland Hotel features vaulted ceilings, high-arched windows, a stunning marble fountain, and a magnificent Grand Ballroom that's the perfect stage for conventions, corporate meetings, and wedding receptions. Company Overview Explore new opportunities with Aimbridge Hospitality. As the global leader in third-party hotel management, our growing portfolio represents 1,400 hotels in 49 states and 20 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our 60,000 associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Aimbridge Hospitality Cleveland OH

Human Resources Director - Business Dining - Central Region

Aramark Corporation