Human Resources Coordinator

Marriott International Oxon Hill , MD 20750

Posted 1 week ago

Gaylord Hotels is a multi-location hospitality brand guided by a single focus: extraordinary meetings and conventions. From guest rooms and meeting space, to entertainment and dining all in a self-contained environment, Gaylord Hotels makes meeting planning easy and provides attendees great networking opportunities.

As a Gaylord Hotels STAR, you'll bring your warm smile, genuine excitement and a "consider it done" spirit to work. In return, you'll experience the rewards of growing your career among a team of professionals with a passion for excellence. Ready for a change?

Take the initiative. Enjoy the Rewards.

Job Summary

Create and maintain filing systems. Create and type office correspondence using a computer.

Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages.

Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities.

Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's).

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager.

Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.

Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.



icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Manager Conference Coordinator

Marriott International

Posted 6 days ago

VIEW JOBS 6/14/2019 12:00:00 AM 2019-09-12T00:00 Gaylord Hotels is a multi-location hospitality brand guided by a single focus: extraordinary meetings and conventions. From guest rooms and meeting space, to entertainment and dining all in a self-contained environment, Gaylord Hotels makes meeting planning easy and provides attendees great networking opportunities. As a Gaylord Hotels STAR, you'll bring your warm smile, genuine excitement and a "consider it done" spirit to work. In return, you'll experience the rewards of growing your career among a team of professionals with a passion for excellence. Ready for a change? Take the initiative. Enjoy the Rewards. JOB SUMMARY Provides leadership and support to Conference Coordinator team. Interacts with all clients and Conference Coordinator team on a daily basis to verify meeting planner satisfaction. Manages the performance of the Conference Coordinator team. Handles recruitment, training, development and career planning. Maintains integrity of Conference Coordinator program within the property and across the brand. Communicates standards, departmental policies and procedures to promote positive working relationships with all operational departments. Supports the discovery process between the primary Conference Coordinator and Conference Planning team including hot buttons, tight turns and other critical performance factors. Reviews group resumes to gain an understanding of client expectations and verifies focus on the delivery by the Coordinator team. Provides support to Conference Management leadership in regards to staffing, budgeting, forecasting, strategic planning and expense control. Attends planning visits, pre-convention meetings, welcome receptions and necessary tie-down meetings. Actively promotes the Conference Coordinator program. CANDIDATE PROFILE Education and Experience * High school diploma or GED; 5 years' experience in the event management, food and beverage, or related professional area. OR * Bachelor's degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years' experience in Catering management, food and beverage, sales and marketing, or related professional area. CORE WORK ACTIVITIES Managing Conference Operations * Provides leadership and support to Conference Coordinator team. * Interacts with all clients and Conference Coordinator team on a daily basis to verify meeting planner satisfaction. * Manages the performance of the Conference Coordinator team. Handles for recruitment, training, development and career planning. * Maintains integrity of Conference Coordinator program within the property and across the brand. Communicates standards, departmental policies and procedures to promote positive working relationships with all operational departments. * Supports the discovery process between the primary Conference Coordinator and Conference Planning team including hot buttons, tight turns and other critical performance factors. * Reviews group resumes to gain an understanding of client expectations and verifies focus on the delivery by the Coordinator team. * Provides support to Conference Management leadership in regards to staffing, budgeting, forecasting, strategic planning and expense control. * Attends planning visits, pre-convention meetings, welcome receptions and necessary tie-down meetings. * Actively promotes the Conference Coordinator program. * Understands the impact of banquet operations on the overall success of a conference event and manages activities to maximize customer satisfaction. * Adheres to and reinforces all standards, policies, and procedures. * Manages departmental inventories and maintains equipment. * Assists team in developing lasting relationships with groups to retain business and increase growth. * Manages department controllable expenses to achieve or exceed budgeted goals. Promoting and Providing Exceptional Customer Service * Sets a positive example for guest relations. * Interacts with guests to obtain feedback on product quality and service levels. * Responds to and handles guest problems and complaints. * Empowers employees to provide excellent customer service. * Verifies employees understand expectations and parameters. * Strives to improve service performance. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. * Reviews comment cards and guest satisfaction results with employees. Managing and Conducting Human Resources Activities * Interviews, selects and trains employees. * Appraises employee's productivity and efficiency for the purpose of recommending promotions or other changes in status. * Provides for the safety and security of the employees or the property. * Monitors employee attendance and records absences/tardiness. * Helps direct supervisors to achieve their own development goals. * Conducts annual performance appraisal with direct reports according to Standard Operating Procedures. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Marriott International Oxon Hill MD

Human Resources Coordinator

Marriott International