The Human Resources Coordinator provides human resources support to all associates within a designated region. This position is the key point of contact for all human resource related tasks, including but not limited to benefits, new hire orientations, general HR questions, 30/60 day onboarding calls, 90 day performance appraisals and exit interviews.
Qualifications and Education:
A high school diploma or equivalency is required.
Bachelor's degree or equivalent in Human Resources, or Business Administration or 3-5 years of experience in related field.
Treats staff members according to the Company Mission Statement and Guiding Principles.
Establish internal and external relationships of mutual trust and respect.
Have sound knowledge of Human Resources Policies and Procedures.
Handles HR Information discreetly and maintains confidentiality.
Serve as the human resource contact and provide HR support for all associates.
Have clear understanding of Federal and State employment laws and regulations for all states in which the company conducts business.
Respond to internal and external HR related requests and provide assistance.
Initiate and manage onboarding process, and conduct all new associate orientations as assigned.
Have sound knowledge of company policies and benefits packages to assist employees with benefit and other concerns.
Conduct 30 and 60 day onboarding calls with new employees to ensure new hires are engaged and adjusting in their new roles.
Send 90 Day and Annual Performance Appraisal listings to Managers.
Conduct exit interviews for terminating associates and maintain exit interview log.
Collect and verify all active license(s) for new clinical licensed associate.
Maintain associate e-files.
Conduct annual audit of associate e-files to ensure files are accurate and up-to-date.
Maintain Human Resource Coordinator Procedures Manual.
Assist with the creation of HR training materials.
Manage HR Toolbox communications and distribute to new Managers.
Liaise with other departments or functions (Clinical Services, Credentialing, Continuing Education, etc.).
Conduct benefit orientations for associate status changes.
Initiate Qualified Life Event packets when requested, log information and provide follow-up for paperwork.
Respond to phone calls and emails through the HR Information line and designated HR Info email box. Responds to both calls and emails in a timely manner.
Refers inquiries to appropriate staff member within the HR Department when necessary.
Manage HR Info Email box on a rotating schedule.
Manage Onboarding Email box on a rotating schedule.
Act as a back-up to other HRC's during absences.
Participate in HR staff meetings and HRC meetings to maintain clear lines of communication.
Handle Request for Hire/Requisition from Operator.
Conducts background checks and creates/sends offer letters for all new hires.
Perform other HR functions as assigned.
Possess a strong work ethic and team player attitude.
Ability to work independently and recognizes that all efforts are for the benefit of the team.
Strong decision and problem solving skills, interpersonal and communication skills, both verbally and in writing, with the ability to interface successfully with various individuals internally and externally.
Accommodates to changing situations with ease.
Is mature and appreciates differences in others.
Understands that trust and honest communication are essential for creating and maintaining a positive work environment.
The ability to handle multiple tasks simultaneously and see them through to their completion.
Excellent organizational skills and prioritization skills to work efficiently to meet deadlines.
The ability to handle sensitive, confidential and interpersonal matters and information adequately.
Related experience and demonstrated knowledge of software packages such as Microsoft Word, Excel and Outlook.
Desire to update job knowledge by pursuing continuing educational opportunities.
Projects self in a neat, professional and courteous manner.
Benchmark Physical Therapy