Human Resources Business Partner

Amazon.Com, Inc. Oklahoma City , OK 73113

Posted 2 months ago

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join our Human Resources department as a HR Business Partner.

The HR Business Partner is both a strategic and hands-on role that provides full cycle Human Resources support to our Amazon Customer Service Centers. The role is critical in executing our people initiatives, providing great internal customer support, and driving HR functional excellence and process improvement. Successful candidates will demonstrate:

  • The ability to understand business goals and recommend new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of HR within the company

  • A true hands-on approach as well as the ability to successfully monitor the "pulse" of the employees to ensure a high level of employee engagement

  • Experience with rapid and complex changing work environment

  • Coaching and mentoring at management level

  • Success in creating and driving effective development, employee relations, retention and reward programs

  • Being an enthusiastic team player with a strong drive to create a positive work environment

  • For us, key strengths are recognized as - flexibility, fantastic communication skills and huge amounts of drive

  • The ability to be comfortable with high volume workload and not be afraid to "roll up your sleeves"

  • A strong solutions focus and be comfortable working in an environment which demands strong deliverables along with the ability to identify problems and drive appropriate solutions

  • Strong internal and external customer service focus

  • The ability to manage multiple priorities simultaneously - orientated on results

  • Bias for action, strong work ethic, and desire to achieve excellence

  • Must be able to interface at all levels of the organization

  • Passion for innovative HR solutions and process improvement

  • Excellent organizational and interpersonal skills

  • Amazon Operations and Distribution is a 24/7 environment and shifts may change due to business needs. Full shift flexibility including holidays, nights and weekends is needed for this role.

  • Bachelor's Degree required

  • 5+ years Human Resources Business Partner experience

  • Experience supporting hourly and exempt employee client groups

  • Experience in a call center, distribution center, or manufacturing environment

  • Master's Degree or MBA in HRM preferred

  • Resume that shows steady progression in HR for 2+ years

  • Ability to diagnose problems and identify and drive appropriate solutions

  • Excellent communication skills

  • Influencing skills and interfacing with senior members of the business

  • Experience with Change Management

  • Team Development capabilities

  • Leadership development experience

  • Strong Excel and PeopleSoft skills

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Human Resources Business Partner

Amazon.Com, Inc.