Human Resources Assistant

Overview

JOB SUMMARY

The Human Resources Assistant performs administrative and clerical functions for the Human Resources Department, including, greeting visitors, answering, screening and directing phone calls to the appropriate individual, ordering supplies, routine correspondence, filing, sorting, and distributing mail and other clerical duties.

Responsibilities

• First line HR contact. Answers, screens, and routes visitors, telephone calls and mail appropriately and efficiently. Includes handling sensitive or confidential issues in an appropriate manner. Provides excellent customer service.

• Operate and maintain general office equipment, including personal computer, typewriter, copy machine, fax machine, badge machine etc. Maintains the department refrigerator log. Orders and maintains supplies for the department. Schedules meeting rooms.

• Communicates effectively with various and diverse audiences.

• Assists associates with general questions or refers to department staff as appropriate.

• Assists applicants with general questions related to the Employment process or refers to Employment Coordinator as appropriate.

• Maintains intake tracking logs for documents submitted to Human Resources (grievances, mail, checks, complaints, etc.). Distributes documents as appropriate.

• Completes status updates, address and emergency contact changes, inputs evaluations and licenses in HRIS.

• Completes verification of employment requests in writing.

• Completes non-nursing license verification using on-line system.

• Issues hospital badges for associates, physicians, contractors, volunteers etc.

• Submits requests for withholding changes, direct deposit, wage garnishment etc. to Payroll.

• Assists with outgoing department mail needs (UPS, certified mail, return receipt, courier etc.).

• Assists with distribution of paychecks and on-demand checks.

• Assists hospital management with printing PCN's.

• Tracks performance evaluations.

• Processes subpoena requests as appropriate.

• Responsible for posting weekly job postings in a timely manner.

• Copies employment files as requested by department management.

• Maintains filing for employment files and purges term files monthly.

• Accepts other assignments and projects under the direction of Human Resources Management.

• Performs other duties that may be assigned, or necessary to ensure all work is complete, accurate, and in compliance with procedures.

• Accepts other assignments under the direction of supervisor.

Qualifications

EDUCATION:

• High School Graduate or equivalent

• Some college preferred

EXPERIENCE:

• Two years experience in a similar capacity, preferably in the health care or human resources fields.

OTHER SKILLS, ABILITIES & KNOWLEDGE:

• Knowledge of sound, efficient and effective office administration, procedures and techniques, familiarity with work processing and use of standard office equipment

• Demonstrated verbal and written communication skills

• Demonstrated utilization of tack and discretion in handling confidential information

• Demonstrated ability to perform duties with minimal or no supervision. Must possess initiative ot carry out responsibilities and utilize sound judgement, confidentiality and discretion.

• Demonstrated ability to work effectively with a diverse audience

• Excellent customer service skills

• Computer literate

Hospital Description

AHMC- Seton Medical Center has a long tradition of providing patient-centered, quality care and a commitment to clinical excellence and our community. Founded in 1893, the 357-bed medical center now serves 1.5 million residents of San Francisco and northern San Mateo County with comprehensive inpatient and outpatient medical specialties, as well as emergency and urgent care services. Its sister facility, Seton Coastside, is a 116-bed skilled nursing complex offering inpatient care and the only 24-hour standby Emergency Department on the Pacific Coast between Daly City and Santa Cruz. We pride ourselves on improving the health and well-being of our patients, community, and populations, we serve with high quality community partnerships, and continuous innovation to our health care delivery system and this is why we need caring, committed people on our team - like you. Join us on our mission to deliver the safest and highest quality patient-centered care