Human Resources Analyst - Learning, Development & DEI

The purpose of this position is to oversee the City's learning & development program, and further advance the City's commitment to diversity, equity and inclusion (DEI) by coordinating, and implementing programs and activities designed to establish DEI as a shared value across the organization.

Essential Duties and Responsibilities:

• Identifies training needs and, in consultation with departmental leadership, establishes immediate and/or long-range training priorities for City personnel.

• Plans, develops, organizes, and implements comprehensive learning and development plans including functional skills and technical knowledge training.

• Designs and develops training courses, which may include audio-visual aids, handbooks, and/or written on-line documentation, to meet specific training needs.

• Delivers in-person training on generic or technical topics to targeted personnel.

• Coordinates, administers, and monitors the City's Supervisor Training Program.

• Works collaboratively with the Human Resources Director to develop and facilitate DEI training for City employees.

• Acts as the official representative on DEI to the City Manager's office and elected officials.

• Advises, and assists department directors in a variety of DEI matters, including the interpretation and application of anti-discrimination laws, civil rights laws, difficult and sensitive citizen concerns and inquiries, community relations problems, and training and education.

• Ensures compliance with Title VI assurances, policies, and program objectives.

• Maintains registration and attendance records of employees to prepare reports on learning and development programs and activities; assesses the success and/or opportunities for improvement of such programs.

• Continuously monitors and evaluates relevancy and accuracy of training course content and analyzes the process and impact of training on learning and development, and on-the-job performance.

Supplemental Functions:

• Performs other similar duties as required by the Human Resources Director.

Job Specifications and Qualifications:

Knowledge:

• Adept with a variety of multimedia training platforms and methods.

• Thorough knowledge of principles and practices of training and development methods and techniques.

• Thorough knowledge of individual and group behavior and of effective ways to work with people on all levels.

• Thorough knowledge of City, state, and federal laws pertaining to anti-discrimination laws and civil rights; and relevant court decisions and regulations regarding civil rights and discrimination.

• Ability to evaluate and research training options and alternatives.

• Ability to design and implement effective learning and development programs.

• Extremely proficient with Microsoft Office Suite and related program software.

• Administrator level experience with computerized Training Management Systems.

• Thorough knowledge of concepts, national trends, and current issues related to the field of human relations.

• Considerable knowledge of effective methods of organizational change; and the ability to manage, lead, and facilitate organizational change.

• Considerable knowledge of effective training and teaching methodologies; and the ability to conduct effective DEI and human relations training.

Licensing and Certifications:

• Valid North Carolina Class C Driver's License

• Certified Professional in Learning and Performance (CPLP) credential preferred

• Curriculum Development Certification preferred

• Diversity, Equity and Inclusion (DEI) Certification preferred

• Senior Certified Professional (IPMA-SCP) Certification preferred

• Professional in Human Resources (PHR) Certification preferred

PLEASE NOTE: Applicants must meet the City's criteria for an acceptable driving record.

Working Conditions / Physical Requirements:

• Positions in this class require: standing, walking, sitting, talking, hearing, fine dexterity, handling, reaching, pushing/pulling, lifting, carrying, vision, foot controls.

• Light: Exerting up to 20 pounds occasionally, 10 pounds frequently, or negligible amount constantly AND/OR walking or standing to a significant degree.

• Incumbents may be subjected to wetness and humidity, physical hazards, respiratory hazards, extreme temperature, noise and vibration.

Required Skills

• Ability to uphold and maintain confidentiality standards set by the Human Resources Department.

• Ability to apply local, state and federal laws, rules and regulations.

• Excellent verbal and written communication skills.

• Strong presentation skills.

• Operating a computer and applicable software applications.

• Ability to serve as a subject matter expert to City departments on the training management system.

• Ability to establish and maintain effective working relationships with diverse city employee groups, management, and public officials.

• Project Management

• Problem Solving/Analysis

• Time Management

• Organization

• Researching and assessing needs.

• Planning, developing, implementing, and evaluating programs.

• Speaking in public.

• Developing educational materials.

• Preparing complex reports.

• Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

• Superior professional maturity, interpersonal, problem-solving, and organizational skills.

Required Experience

Bachelor's degree in Human Resources, Business Administration, Organizational Psychology, Training & Development, Education, Social Sciences or related field from an accredited college or university, with at least five (5) years of relevant experience designing and implementing employee development programs; along with demonstrable success in training adult learners; or the City may consider an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job. Master's degree preferred.

Please be sure to complete the application in full. Resumes may be uploaded with your application but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit. "See Resume" or "See Attachment" will NOT be accepted.

If multiple applications are submitted to an individual position, only the most recent application received prior to the posting closing date will be accepted. Applications must be submitted by 11:59 PM on the closing date.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account.

The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations.

Tracking Code

1-4125-5-013

Closing Date

07/11/2024