Human Resources Advisor Senior

Posting Title Human Resources Advisor Senior Job Requisition Number COA091700 Position Number 118443 Job Type Full-Time Division Name FSD-SS-AdmnSprtMgmt(AR/Fin/HR) Minimum Qualifications

• Graduation with a Bachelor's degree from an accredited college or university in related field, plus four (4) years of HR experience.

• One (1) additional year of experience may substitute for the education up to the maximum of four (4) years.

Licenses and Certifications Required:

None.

Notes to Applicants

THE DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS.

Department Mission:

The Financial Services Department serves as a trusted steward of public resources with integrity and accountability to ensure a fiscally sound city.

Position Overview:

This position will act as a primary contact for employee relations matters. They will manage employee relations functions to include:

• TWC Hearings

• Title VII/Harassment at the Departmental level

• Grievances

• Unemployment Claims

• General Employee Relations concerns

• Mediation

• Support Public Information Requests Additionally, they will develop and drive strategies to support management on discipline and performance counseling, recommendations, and staff actions; to support a fair and consistent application of City, State, and Federal policies and laws. They will coordinate and prepare for administrative hearings and meetings, disciplinary actions, and other employee-related activities, with or without union representatives, and represent the department appropriately. They will develop and implement strategies and lead process improvement teams to prevent and resolve employee problems, reduce negative impacts on productivity and employee morale, and improve employee job performance. Additionally, this position will have Subject Matter Expert (SME) related to Leave programs. This position will work directly with the HR Manager and Financial Services leadership to identify opportunities to improve and mitigate organizational risk. They will conduct operational risk control evaluations, analyses, and presentations to executive management. They will collaborate with organizational leadership to develop HR departmental processes, procedures, and training. The top candidate must possess discretion in handling details of a highly confidential and sensitive nature. They should be collaborative, as well as assertive and confident and model professional demeanor and integrity.

Ninety (90) day provision for additional vacancy:

When the same or an additional vacancy occurs within a department in the same job title within 90 days after the start date of the top candidate, the hiring department may offer the additional position to another candidate from the same candidate pool.

Application Instructions and Top Candidate Requirements:

1.A detailed and complete Employment Application is required.

2.Resume is required and will not be accepted in lieu of a complete online Employment Application.

3.Employment history dates on resume should match online Employment Application.

4.Employment history dates must include month and year. Please include contact information from previous employers.

5.Top candidates may be subject to a skills assessment.

6.The candidate selected for this position may be required to provide proof of education.

7.This position will require a pre-employment Criminal Background Investigation.

Health and Wellness benefits

Working with the City of Austin provides a number of health and wellness benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information.

Post Interview Verification:

If you are selected as the top candidate for a position, we will be contacting your current and former employer, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the application and a copy of your DD-214 if claiming veteran's preference.

Travel:

If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Pay Range

$31.81 - $39.76

Hours

Monday to Friday; 8:00 a.m. to 5:00 p.m.

Telework opportunities may be available after an initial training period. Work schedules are implemented to meet the requirements of the department and are subject to change based on business needs.

Note: Effective January 1, 2024, non-executive staff eligible to telework must be in the office for at least 50% of their schedule within a two (2) week period.

Job Close Date 05/28/2024 Type of Posting External Department Financial Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 505 Barton Springs Rd, Austin, TX 78704 Preferred Qualifications

• Experience conducting complex workplace investigations, including writing investigation reports.

• Experience handling grievances; reviewing corrective actions regarding performance and discipline.

• Experience developing and delivering workplace training on human resources topics.

• Experience with mediation and, or alternate dispute resolution techniques.

• Mediation, PHR, or SHRM Certification/s or the ability to obtain one within 6 months of employment.

• Ability to travel to more than one work location.

Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Collaborates and serves as strategic partner with senior leaders and management on HR programmatic analysis, implementation, and administration providing operational oversight, advice, and analytical support.

• Manages and resolves complex HR-related issues and provides solutions to programs and processes, monitoring implementation of agreed upon actions until the problem has been resolved.

• Advises and influences management in making sound HR-related decisions.

• Serves as subject matter expert in providing advice and counsel to management and employee groups on a broad range of HR issues and with applicable regulations, programs, policies, and procedures.

• Interprets and provides guidance on, and interpretation of, applicable systems, policies, procedures, strategies, process work flows, and regulations; and monitors compliance with policies, regulations, laws, and program objectives.

• Identifies, analyzes, and recommends solutions for various HR problems using morale indicators and other personnel measurements, such as, but not limited to, surveys, turnover, and grievances; and presents recommendations for corrective action programs when needed.

• Provides training to managers and supervisors on HR topics and procedures.

• Researches, gathers, analyzes, and evaluates data and information; monitors program trends; reviews and performs quality checks of program-related data; and develops and maintains management reporting to support decision making and policy development.

• Monitors and maintains system data, files, records, and reporting; transmits program data files to vendors; and develops, monitors, and implements information tracking systems.

Responsibilities- Supervision and/or Leadership Exercised:

May provide leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills and Abilities

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of Federal, State, and Local laws and ordinances governing personnel activities.

• Knowledge of City practices, policies, and procedures.

• Knowledge and practices of HR program administration and management.

• Knowledge of practices and methods of coaching and leading the work of others.

• Knowledge of principles and applications of critical thinking and analysis.

• Knowledge of customer service principles.

• Skill in overseeing the maintenance of HR program/process documentation, data, schedules, records, and files.

• Skill in oral and written communication.

• Skill in handling multiple tasks and prioritizing.

• Skill in using computers and related software.

• Skill in data analysis and problem solving.

• Skill in planning and organizing.

• Ability to coordinate deadlines, prioritize work demands and assign/monitor work performed.

• Ability to handle hostility, conflict, and uncertain situations.

• Ability to work with frequent interruptions and changes in priorities.

• Ability to train others.

• Ability to develop and maintain knowledge in assigned specialized HR areas.

• Ability to establish and maintain good working relationships with other City employees and the public.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA

The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.