Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Human Resource Supervisor - Shops @ Wiregrass

Expired Job

J. C. Penney Company, Inc. Wesley Chapel , FL 33545

Posted 2 months ago

Human Resource Supervisor

  • Shops @ Wiregrass

Location: Wesley Chapel, FL, United States

  • Shops @ Wiregrass 28151 State Rd 56

Job ID: 1073484

Date: September 25, 2018

Job Description

General Description

At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers will discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward helping customers find what they love for less time, money and effort.

Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It's a place that's meant for you.

Job Description

As the Human Resource Supervisor Merchandise Operations you are accountable for driving customer service to achieve profitable sales growth by Contributes to supporting store talent strategy, training associates, and effectively scheduling the right talent at the optimal time to create an outstanding customer experience.

Responsibilities

  • Customer Service & Sales Models and holds team accountable for outstanding customer service; demonstrates WORTH behaviors consistently. Resolves customer issues and concerns in a professional manner. Supports the Manager on Duty program. Maximizes sales and service by ensuring staff is scheduled appropriately. Manages credit, rewards and gift card programs throughout the store. Manages and promotes FindMore with associates to drive sales and enhance customer service. Greets and assists customers in finding products and partners with other team members when additional help is needed.

  • Talent Acquisition and Training Partners with store leadership to identify talent needs. Creates and monitors the store's open requisitions, screens, and routes qualified applicants to appropriate hiring manager. Executes new hire orientation in addition to the Talent Tryout interview processes. Reviews training transcripts to identify role-based and development training for on time completion. Partners with the Assistant Manager of Customer Experience, Assistant Manager of Merchandise Operations, and/or General Manager to monitor required training compliance.

  • General Operations Reviews schedules and makes productive edits to further optimize resources. Closes payroll and completes other payroll functions including system reports as necessary for associates to receive pay for hours worked. Processes new and existing associate's HR tasks as necessary according to state laws and company policies. Participates in annual inventory processes

  • Team Development Responsible for the completion of associate training and policy compliance. Consistently provides ongoing feedback and coaching to associates. Assists with the Productivity Standards Program processes. Maintains notes / observations of each associate's strengths and opportunities. Reports performance and/or policy issues and attendance opportunities within the team to appropriate leadership

  • Performance Standards Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance.

Skills & Experience

To achieve success at JCPenney, a supervisor will possess the following:

  • Work experience- Minimum of 2 years retail leadership experience

  • Education- Associates degree or equivalent work experience

  • Manages Execution Organizes, plans and manages projects/processes with simplicity and efficiency; partners with key stakeholders to align interests and remove roadblocks; consistently achieves successful outcomes within important deadlines.

  • Drives Performance

  • Holds self and others accountable to a higher standard to achieve results. Provides feedback, visibility and recognition to the team.
  • Builds Relationships Develops positive relationships: establishes strong networks, shows respect for different styles, and communicates effectively to a wide audience.

  • Shows Courage A confident leader; willing to take on challenging assignments. Acts in accordance with beliefs and deals with conflict quickly and in a positive manner.

Job Title: Human Resource Supervisor

  • Shops @ Wiregrass

Location: Wesley Chapel, FL, United States

  • Shops @ Wiregrass 28151 State Rd 56

Job ID: 1073484

J.C. Penney Company Inc.

Plano, Texas


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Fine Jewelry Merchandise Supervisor Shops Wiregrass

J. C. Penney Company, Inc.

Posted 1 week ago

VIEW JOBS 11/13/2018 12:00:00 AM 2019-02-11T00:00 Fine Jewelry Merchandise Supervisor - Shops @ Wiregrass Location: Wesley Chapel, FL, United States - Shops @ Wiregrass 28151 State Rd 56 Job ID: 1073348 Date: November 9, 2018 Job Description General Description At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers will discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward helping customers find what they love for less time, money and effort. Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It's a place that's meant for you. Do you like helping others excel? Do you like interacting with customers and finding ways to make them happy? Do you like partnering with peers to get big results? Well, being a Fine Jewelry Merchandise Supervisor at JCPenney might be a perfect fit! Your role as the Fine Jewelry Merchandise Supervisor is to supervise and engage a team of Fine Jewelry associates to deliver an amazing shopping experience that will delight our customer, creating loyalty that will have them coming back to the store for years to come! You will be expected to provide great Customer service and sales; sales floor leadership and staff supervision; scheduling to meet coverage, along with an ability to provide dynamic leadership, and consistent execution of the elements that drive sales. Responsibilities * Customer Service– Models and holds team accountable for outstanding customer service. Actively listens to customer issues to resolve problems. Maximizes sales and service by ensuring staff is scheduled appropriately. Drive planning and execution of events and credit card acquisition. * Sales- You are constantly challenging yourself and the team to drive profitable sales growth through supervising and engaging with the associates. Coaches and develops team by modeling JCPenney's company values to build lasting customer relationships that drive productivity and sales. * Merchandise Flow & Placement– You will be well prepared to provide direction and support to your team to ensure that merchandise flows to the floor efficiently. You and your team and constantly working to maintain stock levels and presentation standards to the customer. * Team Development – Partners with store management team to source and hire store talent for hourly positions. Plays an active role in the training and development of associates; coaches in the moment, addresses performance issues, and partners with the General Manager on succession planning for the store. * Performance Standards – Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance. Skills & Experience To achieve success at JCPenney, a supervisor will possess the following: * Work experience- Minimum of 2 years retail experience * Education- Bachelor degree or equivalent work experience * Drives Performance – Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others * Builds Relationships – Develops positive relationships: establishes strong networks, shows respect for different styles, and communicates effectively to a wide audience. * Intensity- Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency * Shows Courage – A confident leader; willing to take on challenging assignments. Acts in accordance with beliefs and deals with conflict quickly and in a positive manner. Job Title: Fine Jewelry Merchandise Supervisor - Shops @ Wiregrass Location: Wesley Chapel, FL, United States - Shops @ Wiregrass 28151 State Rd 56 Job ID: 1073348 J.C. Penney Company Inc. Plano, Texas J. C. Penney Company, Inc. Wesley Chapel FL

Human Resource Supervisor - Shops @ Wiregrass

Expired Job

J. C. Penney Company, Inc.