Human Resource Disability Case Manager

Kaiser Permanente Novato , CA 94998

Posted 2 months ago


Serves as the primary contact for employees seeking reasonable accommodation through the Interactive Process. Identifies opportunities for employees to use the Transitional Work Program through the disability case management process. Consults with management, employees, legal counsel and union representatives regarding HR Compliance and Disability Management regulations to ensure policies are applied accurately and consistently to meet state and federal laws, KP policies and collective bargaining agreements. Assists in the creation of plans that promote and enforce HR compliance programs. Provides training to managers on compliance and disability related policies. Evaluates, manages and consults for compliance on HR-related standards for hospital accreditation, licensing surveys and disability management programs. Participates in regulatory survey activities to ensure compliance standards are met.

Essential Functions:

  • Advises management and employees regarding HR compliance requirements and disability laws, policies, and processes.

  • Builds effective plans to mitigate risk by analyzing HR Compliance and Disability data trends.

  • Leverages data and provides reports to promote value of programs and engages Sr. Leadership to design, implement, and communicate strategic action plans.

  • Ensures local facility practices are in legal and regional compliance.

  • Develops and delivers training and education programs for local facilities regarding HR disability and HR compliance related regulations, laws, policies, and processes.

  • Responsible for management of the interactive process as required by ADA/FEHA, resulting in the offer of reasonable accommodations to include of the transitional work program.

  • Consults with department managers, claims administrators, legal, union representatives/leaders.

  • Human Resource peers, employees and leadership through the course of disability case management.

  • Consults with department managers and employees regarding medical leaves, industrial leaves, general leaves planning (where applicable), maternity leaves and related labor contract/bargaining agreement provisions.

  • Provides a centralized, strategic focus to reduce employee lost time due to medical or industrial leave.

  • Coordinates with supervisors and department managers to ensure prompt and accurate reporting of workers compensation claims to support timely reporting and appropriate benefit payments.

  • Leads efforts to assist and consult with managers to ensure facility readiness and compliance with HR standards for hospital survey accreditation or other external agency reviews.

  • Manages and assists any corrective action plans to resolve findings from survey and audits to ensure compliance standards are met.

  • Coordinates with external vendors to ensure compliance with regulatory requirements.

  • At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees. Must travel as needed to multiple sites.

Basic Qualifications:


  • Minimum two (2) years of experience in Human Resources, Disability Management, HR Compliance or related compliance work experience.


  • Bachelor's degree OR minimum four (4) years of experience in a directly related field.

  • High School Diploma or General Education Development (GED) required.

License, Certification, Registration

  • Valid California driver's license.

Additional Requirements:

  • Demonstrated experience managing cases involving the interactive process.

  • Demonstrated through work experience content expert knowledge of state and federal disability laws to include: ADA, FEHA, FMLA, CRFA, PDL and workers' compensation.

  • Ability to consult regarding confidential and complex issues.

  • Must demonstrate excellent, effective written and verbal communication, consulting, interpersonal and presentation skills, with the ability to effectively create and facilitate collaboration amongst diverse groups, people and professional disciplines.

  • Must be able to work in a Labor/Management environment.

Preferred Qualifications:

  • Four (4) years of experience in Human Resources, Disability Management or HR Compliance.

  • Bachelor's degree.

Primary Location: California,Novato,Novato CSA/BO Offices 7200 Redwood Blvd. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 8:30 AM Working Hours End: 4:30 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Entry Level Job Category: Human Resources / HRIS Department: HR Disability Management Travel: Yes, 25 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

Click here for additional requirements >

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Human Resource Disability Case Manager

Kaiser Permanente