Human Relations Coordinator

Food City Lenoir City , TN 37771

Posted 2 months ago

Job Summary:

This position is designed to assist the Store Manager in building the "Best Team in Town" to ensure that Food City is indeed "The Best Store in Town!"

Essential Job Functions:

1.Walk the store daily; i.e. make contact with and be available to all associates working.

  • Recruiting Process

  • Update the In-Store Career Boards

  • Review and update Event Calendar and planner

  • High School and College Contact Person (Yearly Plan)

  • Communicate and assist in coordinating all career fairs with Company

  • Recruiter

  • Maintain College Tracking Report

  • Check hiring kiosk daily for cleanliness and report any technical issues to I.S. Support Desk (ext. 5005)

  • Ensure that internal company job opportunity postings are communicated and removed as directed

  • Schedule and communicate with all Front End associates the HRC's availability for assisting applicants needing help with the application process

  • Receive and assist possible candidates with employment inquiry calls

  • Hiring Process

  • Attend Department Head Meetings and coordinate staffing solutions for each department's needs

  • Review all applications (daily)

  • Conduct all phone interviews

  • Scheduling and conducting initial interviews with department head

  • All drug testing, verifying results

  • Completing new hire paperwork/process

  • Schedule orientation and new hire department training with the department trainer and communicate the schedule in writing to all new associates.

  • Orientation Process

  • Complete New Hire Welcome and Orientation Checklist with all new hires

  • Issue uniforms to all new associates based on department dress code

  • Create and issue name badges

  • Schedule Fast Track training with the department trainer, using the Fast Track Exceptions Report and provide new associate a copy of the exceptions report

  • Assist all new associates with signing on to Fast Track and completing "About Fast Track" lesson and ensure all orientation lessons are completed

  • Assist all new associates with signing on My Profile and teaching to navigate through the system

  • Follow up on new hire training completion

  • Training

  • Conduct new hire store tours (3 Hour Tour)

  • Follow up with Department Trainers, Department Managers, Store Managers and associates to ensure all associates receive thorough training for any new positions

  • Verify Department Trainers are certified by Department Training Supervisors

  • Monitor Fast Track training and reporting and report to the department head and store manager

  • Maintain all Company Manuals and ensure updates are read and signed

  • Conduct Monthly Feelings classes (Yearly Plan)

  • Conduct Quarterly Exceptional Service Classes (Yearly Plan)

  • Benefits

  • Open Enrollment and benefits review, including ESOP (Yearly Plan)

  • Serve as the Voluntary Benefits Enroller during Annual Open Enrollment

  • Assist associates with questions regarding benefits including the enrollment process and assist associates in contacting appropriate persons for questions or further information

  • Promote annual scholarship opportunities and assist interested associates in the application Process

  • Facilitate KARE Program and Leaves of Absence

  • Generate and review Newly Eligible for 401K Report monthly and meet with each newly eligible associate individually

  • Coordinate Claude Varney Awards Program for store location

  • Facilitate birthday and retirement recognition of associates, report to the Store Manager

  • Maintain all state and federal required postings on HR Bulletin Board

  • Maintain minor files, check for daily/weekly compliance

  • Maintain local school calendars to prevent violations

Job Qualifications:

  • Associate degree or equivalent work experience

  • 1-2 years' experience in Retail operations

  • Must be able to resolve differences through diplomatic means

  • Must be knowledgeable in various training methods

  • Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks, and have constant contact/interaction with various levels of individuals on a daily basis

  • Flexibility in work hours including nights, weekends, and holidays

  • Must have excellent problem-solving skills

  • Must be able to lead by example to give Food City Customers their best shopping experience

  • Knowledge of Food City policies and procedures

  • Expertise of all job duties associates must perform in each area of responsibility

  • Ability to attend on-site work during scheduled shifts to adhere to company time and attendance policies

About Food City:

Food City is a privately held, family-owned company with a driving mission to "run the best store in town." Dedicated to giving back to the communities we serve, we encourage our associates to get involved with their local civic organizations.

We consider our associates to be our greatest asset. Over 13% of the company is currently owned by our associates through our employee stock ownership plan, promoting tremendous pride in the services and products we provide.

Whether your passion is baking, accounting, or trucking, Food City has a promising career opportunity for you. We offer flexible schedules to ensure our associates have ample time to spend with family and friends. If you're looking for a great career or the opportunity to try something different, consider becoming part of the Food City family.

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Human Relations Coordinator

Food City