Hris Technical Leader

A Brief Overview

The HRIS Technical Leader is the functional leader, subject matter expert and system support specialist for all HR systems including HRIS (Core HR functions, Recruiting, Onboarding and Benefits components) and the learning management system (LMS). The HRIS Technical Leader serves as a consultant to leadership on all HCM and HRIS related functions and works in conjunction with the IT department to assist in the development of custom HR applications. The HRIS Technical Leader is responsible for the deployment of new system components and updates for the HR and LMS Systems as well as sustaining data integrity across the HR enterprise utilizing the data to provide human capital analytics consulting services to management. The role will be the main liaison between business users and technical teams to identify and plan for the development of new systems and modifications or changes to existing systems. Provides leadership, supervision to, and manages activities of, the HR Services, Systems and Analytics Team. Will execute the following duties personally or through others.

What you will do...

Strategy:

• Provides strategic operational focus, ongoing development, administration, and integration of all human capital systems.

• Partner with and influence stakeholders from a process and technology perspective

• Lead discussions with business owners and provide solutioning feasibility based on technology and best practices.

• Work in collaboration with Finance, Payroll, and other key stakeholders to develop a strategy and implement a consolidation of HR and company operational data (i.e. corporate finance information) to facilitate congruence of data reported throughout the organization.

Business Analysis:

• Provide human capital analytics consulting to Human Resources and business managers by analyzing trends and metrics utilizing operational data and human capital metrics and measures.

• Collect, analyze, and document the business requirements for technology projects.

• Prepare requests for proposal, review responses, assess options and conduct due diligence with external vendors of technology solutions.

• Conduct training on relevant systems and report writing for Human Resources and Payroll staff.

• Manage data integrity and report production for HR department and business leaders.

• Write, maintain, and support a variety of reports or queries utilizing appropriate reporting tools.

• Manage the development of standard reports for ongoing customer needs.

Process/Project Management & Improvement:

• Development of custom applications with IT by facilitating business requirements gathering, managing project scope, applying Agile development protocols, UAT testing and scheduling product release intervals with the Corporate Systems team.

• Design test plans to ensure functional requirements are tested and fulfilled.

• Responsible for day-to-day supervision, training, and development of the HR Services, Systems and Analytics Team.

• Assist technical team in translating application requirements into application architecture.

• Produce systems functionality documentation (i.e. document workflows, process design, and results of business analysis to leverage the return on technological capabilities).

• Communicate business directives, goals, and needs to technical team.

• In collaboration with AVP, HR Compliance and Benefits Administration, stays abreast of legislative developments and requirements that may impact the administrative aspect of HR to ensure compliance and that appropriate process changes are discussed and implemented, where needed.

• Directs the HR Services, Systems and Analytics team in the review, testing, and implementation of all HR and LMS systems, new system evaluations and RFP's, changes, upgrades, patches, other fixes and integration for automation.

• Designs, reviews, and optimizes process workflows in all areas of human resources including onboarding, position changes and terminations to ensure efficiency, accuracy, and data security.

• Oversees system configuration and the development of technical tools to assist with maximizing process efficiencies.

• Serves as primary liaison with external systems partners ensuring service, security, and operational standards are consistently met.

• Business project management leadership and systems implementation oversight, including coordination with all external vendors and Zenith's Information Technology department on system implementations driving productivity and value to the business.

• Formulate business specifications and translate those into application functionality.

• Act as ongoing interface and project liaison between Human Resources/Payroll, business customers and technical teams (including IT and external vendor technical departments).

• Ensure Branch Admin Managers are trained on all administrative/transactional issues to ensure process consistency company-wide and according to policy and practices.

Supervisory/Leadership Responsibilities:

• Provides leadership, supervision to, and manages activities of, the HR Services, Systems and Analytics Team.

• Recruit, interview, hire, and train new staff members.

• Oversees the daily workflow of the department.

• Provides ongoing coaching, development, and timely performance evaluations.

• Apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions.

• Work productively and harmoniously with others on a consistent basis.

• Respond positively to direction and feedback on performance.

• Consistently maintain professional and appropriate demeanor.

Education Qualifications:

• Bachelor's degree in work-related field/discipline or equivalent combination of training/experience required.

Experience Qualifications:

• 7+ years progressively responsible experience implementing, configuring, and customizing HCM and HRIS solutions.

• Prior experience leading work group(s) through implementing, configuring, and customizing HCM solutions.

• 3+ years' perience in executing maintenance testing of an integrated human resources information system which includes regression testing of system design modifications and conducting impact analysis with respect to system releases.

• Work experience demonstrating the ability to analyze and evaluate HRIS applications to ensure compliance with state and federal laws, rules regulations, policies and procedures and making recommendations to management based on findings.

• Work experience demonstrating hands-on knowledge of information systems project management which includes planning, scheduling, staffing, coordinating, controlling, monitoring, evaluating, and reporting on status of information systems projects.

• Work experience demonstrating broad knowledge of HR Operations and systems.

• Excellent communication, leadership, and problem-solving skills with the ability to work collaboratively with cross-functional teams and manage multiple tasks simultaneously.

• UKG experience preferred.

The expected salary range for this position is $136,382.56 to $170,478.20. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law. Qualifications may warrant placement in a different job level.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Zenith Insurance Company.