Hris Analyst - SAP

Key Responsibilities:

Process Improvement and Optimization:

• Identify opportunities for process improvements and system enhancements.

• As HR system owner, collaborate with IT teams to research, test and implement new functionalities, enhancements and upgrades while adhering to CDI Change Management processes, audit processes and CDI IT Security policies.

• Evaluate and approve proposed system configurations, integrations, and changes to align with business requirements

• Develop and document HRIS processes and procedures.

User Support and Training:

• Triage SAP support requests from HRIS users, resolving issues answering questions, and escalating to CDI IT for resolution and vendor engagement as needed

• Develop and deliver training programs for end-users to maximize the effectiveness of the SAP SuccessFactors modules.

• Create and maintain user guides and training materials.

• Oversee user account profile creation process and ensure adherence to appropriate approval procedures

Reporting and Analytics:

• Generate and distribute regular and ad-hoc reports and analytics to support HR decision-making.

• Design and maintain dashboards and reporting tools to monitor key HR metrics.

• Collaborate with HR and management to develop data-driven insights.

Project Management:

• Participate in HRIS projects, including system implementations, upgrades, and integrations.

• Coordinate with internal and external stakeholders to ensure project deliverables are met on time and within budget.

• Monitor project progress and report on status, risks, and issues.

Compliance and Security:

• Ensure compliance with relevant data protection regulations and company policies.

• Ensure compliance with system security processes, including user access controls and permissions.

System Maintenance and Management:

• Oversee the administration and maintenance of the SAP SuccessFactors modules.

• Collaborate with CDI IT to plan and gather requirements for regular system updates, configurations, and customizations to meet business requirements.

• Ensure data integrity by performing regular audits and data clean-ups.

Qualifications:

• Bachelor's degree in Human Resources, Information Technology, Business Administration, or a related field.

• Minimum of 2 years of experience as an HRIS Analyst or similar role, with specific expertise in SAP SuccessFactors HR modules.

• Strong understanding of HR processes and data management.

• Experience with HR reporting tools and data analysis.

• Excellent problem-solving and analytical skills.

• Strong communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Strong organizational skills to manage multiple tasks and priorities simultaneously

Working Conditions:

• Typical office environment with standard working hours.

• Occasional travel may be required for training or project purposes.

• Ability to work under pressure and manage multiple priorities.