Hris Administrator

Smartfinancial, Inc. Knoxville , TN 37902

Posted 2 weeks ago

At SmartBank, our benefits package is designed to enhance your life. You'll enjoy medical, dental, vision, life, and disability insurance, as well as a 401(k) plan with a 4% employer match. Our generous paid time off (PTO), SmartFlex Days, and 11 Paid Company Holidays promote work-life balance. Engage in paid community involvement, enjoy company apparel, and access tuition reimbursement for your growth.

SmartBank Associate Benefits

SmartBank can offer you a comprehensive benefits package, including:

  • Medical, dental, vision, life, and disability insurance.

  • A 401(k) plan with an employer match of up to 4%.

  • Generous paid time off (PTO), including a minimum of 3 weeks.

  • SmartFlex Days.

  • Up to 11 Paid Company Holidays.

  • Mental health benefits, include 8 free sessions with a coach or certified professional.

  • Paid community involvement opportunities.

  • Company-provided apparel at no cost.

  • Learning and development opportunities, including professional and career development and tuition reimbursement.

About Us

SmartBank is rooted in our core values: Acting with Integrity, Being Enthusiastic, Creating Positivity, Demonstrating Accountability, and Embracing Change. Our team lives and breathes these values to fulfill our core purpose: creating "WOW" experiences for our clients. For over 15 years, we've been delivering on this purpose in Tennessee, Alabama, and Florida, and we're continuously expanding our reach. Our team is empowered to care for our clients and actively participate in the communities we serve. At SmartBank, we prioritize individual needs, set high expectations, and celebrate achievements - that's the SmartBank way.

Major Duties and Responsibilities:

1.Uphold SmartBank Core Values and Core Purpose.

2.Maintain the human resources information systems by updating personnel data, benefits information, new hire enrollment, position transfers, pay changes, separations of employment and any other personnel related activities in a timely and accurate manner.

3.Maintain company wide I-9 paperwork to ensure compliance.

4.Process new hire background checks prior to employment.

5.Process new hires through e-verify to ensure new associates meet eligibility requirements.

6.Assists with the processing of new hires by notifying internal customers of any new hire start dates, equipment needs and any additional resources required for new associates to be day one ready.

7.Monitors and maintains all associates paid time off (PTO) eligibility, accrual, and use is correct and in compliance with SmartBank policies and procedures. Annually clear out any databases to ensure for accuracy and ensure any rollover is entered and meets eligibility requirements.

8.Train new associates on employee self-service portal through payroll provider to include: clocking in and out, requesting PTO, reviewing payroll checks, and editing personal information.

9.Orders flowers or gifts for associates events.



  1. Maintains compliance with SmartBank policy and procedures by processing human resources department expense reports and invoicing in a timely manner.

  2. Oversees benefit billing reconciliation with the payroll system to ensure enrollments are being accurately submitted and proper deductions are being taken through the payroll cycle and SmartBank is being billed accurately.

  3. Work closely with the Director of HR during benefit open enrollment to ensure associates enrollment is completed timely and vendor notifications happen in a timely manner.

  4. Monitors and update benefit administration system to ensure electronic data integration with benefit plans occur in a timely and accurate manner.

  5. Assists Director of HR with any questions and/or requests by EDD, FEHA and other governmental agencies. Answers HR related questions for teams and applicants and informs Human Resources Officer of issues needing further review (FMLA, ADA compliance, etc.).

  6. Assists with all internal or external audits by providing necessary documentation and making adjustments as needed.

  7. Monitors birthday and company anniversary dates to make sure there is proper recognition.

  8. Assists in rollout of annual United Way campaigns.

  9. Distributes holiday cards and certificates for distribution to associates.

  10. Provide a "WOW" experience to candidates through the entire recruitment life cycle while maintaining a positive company image.

  11. Provides administrative assistance to Chief Human Resources officer.

  12. Assist HR Director with employee relations counseling, outplacement and exit interviewing as needed.

  13. Maintains compliance with federal, state and local employment and benefits laws and regulations.

  14. Visibility required in Sevier and Knox County.

  15. Other duties as needed or assigned.


Position Requirements and Qualifications:

Education:

1.High School Diploma required.

2.Bachelor's degree in a related field preferred.

3.Previous experience as an HR Administrator preferred with experience in HRIS systems and benefits administration strongly preferred.

Knowledge, Skills, and Abilities:

  • Ability to communicate professionally with all levels of management

  • High level of professionalism

  • Initiative, motivation, creativity and ability to understand many areas of expertise

  • Planning and organizing

  • Data gathering and analysis

  • Problem analysis and problem solving

  • Presentation skills

  • Facilitation skills

  • Coaching skills

  • Adaptable

  • Team player

  • Knowledge of Windows, Power Point, Word and Excel programs required

  • Ability to travel as needed between (heavy travel between Sevierville and Knoxville)

Work Conditions:

1.Able to routinely stand, sit, bend and stoop. Frequently and regularly required movements using wrists, hands, and/or fingers.

2.Average, ordinary, visual acuity necessary to prepare and inspect documents or products and operate machinery.

3.Ability to hear average or normal conversations and receive ordinary information.


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