HR Technology Analyst

Could you be our next Analyst, HR Technology at Main Line Health?

Why work as a Analyst, HR Technology with Main Line Health?

• Make an Impact! Partner with HR COE leaders to provide support for enhancement requests, defects resolution, and new functionality implementation. Troubleshoot complex application issues by diagnosing causes, identifying solutions, and coordinating corrective actions while escalating issues through appropriate internal and/or external resources. Work with program owners to translate business needs and processes into detailed functional requirements and configuration settings. Collaborate closely with cross-functional teams to ensure quality assurance is maintained throughout the system development lifecycle to prevent problems when delivering products and/or services to Main Line Health key stakeholders. Exhibit deployment flexibility with current and future system enhancements via the waterfall or agile model.

• Develop and Grow your Career! Invest in furthering your education through seeking certifications or advanced degrees by taking advantage of our Tuition Reimbursement! This position is eligible for up to $6,000 per year based upon your Full or Part Time status.

• Join the Team! Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a purpose: providing superior service and care.

• Position-Specific Benefits include: You are eligible for up to 240 hours of paid time off per year. We also offer a number of employee discounts to various activities, services, and vendors... And employee parking is always free!

• Primary Customers or Key Working Relationships: Benefits, Compensation, Recruitment, Learning and Development, HR COE, Payroll, Managers, Directors and MLH Employees.

Essential Accountabilities:

• Liaison with IT and program owners to identify and resolve process and system issues in a timely manner.

• Gather business requirements for new implementation and/or process changes from business stakeholders and ensure understanding with IT for optimal delivery.

• Partner with program owners to ensure end-to-end processes are documented, knowledge is transferred, and cross-functional impacts are communicated.

• Ability to perform functional integration testing of all integration points between the applications, components, and services.

• Perform defect investigation and root cause analysis to solution day to day production issues as well as system enhancements.

• Strong reporting capability (query building and modifying) and ability to process data into meaningful information.

• Develop and maintain training program materials for departments within and outside of HR, including Managers and Directors.

• Develop standard operating documentation (SOP) and ensure updated regularly with accurate information as processes and business needs change.

• Participates in special projects and performs other duties as assigned.

Experience:

• 3-5 years of experience in application administration.

• Strong analytical skill as well as verbal and written communication skill with problem solving aptitude.

• Attention to detail

• Strong organization skill with high ability to multitask.

• Working knowledge of MS Excel and Visio

Other Minimal Qualifications:

• Demonstrated ability to develop strong relationships with others.

• Demonstrated experience with process management.

• Effective written and verbal communication skills across multiple formats: formal presentations, meetings, conference calls, e-mails, and communications.

• Excellent interpersonal communication skills.

• Ability to make sound decisions in accordance with corporate policies.

Education:

Bachelor's degree in HR, data science, communications or related field (Advanced degree preferred)

Additional Information

• Requisition ID: 2400003L

• Employee Status: Regular

• Benefit Eligibility: Full-Time Benefits

• Schedule: Full-time

• Shift: Day Job

• Pay Range: $68,640.00 - $106,371.20

• Job Grade: 112