HR & Talent Development Specialist

Overview

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The HR & Talent Development Specialist is a dual role and will be responsible for supporting corporate Human Resources and key Talent Development strategies. The position will partner with our businesses to understand employee-related issues and needs and to take those learnings and apply best practices in HR as well as Talent Development; to apply HR-related guidance for a consistent approach to policies and practices, as well as to assist in developing the skills and knowledge of the workforce to enhance skills and performance. This work will include assessing development needs, identifying objectives, developing supportive materials, delivering training solutions, and evaluating outcomes that facilitate professional development, leadership, and continuous learning for contributors. The HR & Talent Development Specialist will create and deliver corporate training programs that are asynchronous (content authoring), and in-person (ILT) and virtual instructor-led (vILT), as well as on-the-job learning, possible mentorship programs, coaching, self-learning and more. The position will partner with and involve managers in the process of creating an environment that enhances the positive culture as well as development through performance coaching and engagement.

Responsibilities

• Collaborate with internal business customers and HR Business Partners to conduct performance improvement needs analysis that will determine the appropriate human resources, performance and/or talent development interventions

• Help lead change and growth within the organization from a Learning and HR perspective

• Provide instruction and guidance to contributors through all phases of employment life-cycle; deliver onboarding sessions to new contributors at all levels, assist in managing performance, and assist with off-boarding/exit process.

• Provide guidance on HR-related issues such as policies, protocol, conflict resolution, performance and behavioral improvements and effective team interaction

• Create and implement corporate training courses and instructional tools that advance the organization's goals and objectives

• Utilize adult learning principles and proven methodologies to create learning solutions; author instructional strategies and training content based on internal client need

• Facilitate learning and development programs and workshops in Instructor-Led Training (ILT) and Virtual Instructor-Led Training (vILT) environments, with engaging and interactive components. Coordinate training delivery logistics, administer training feedback surveys and develop reports

• Select appropriate instructional methodologies such as individual coaching, group instruction, self-study, demonstrations, simulation exercises, role play, etc.

• Utilize Learning Management System (LMS) platform to implement, deliver and track training, including loading content, scheduling sessions, reporting, etc. Provide back-up support for the LMS

• Practice inclusive principles to design and facilitate learning that is easily accessible to users at various levels of need

• Manage projects and efforts that are in support of the organization's culture, values and engagement

• Support subject-matter experts with their training approach and skills; guide others in effective techniques for training

• Foster a culture of inclusive learning and continuous improvement

• Perform tasks and duties of a similar nature and scope as required in support of HR initiatives

The above duties are meant to be representative of the position and not all-inclusive.

Qualifications

MINIMUM JOB REQUIREMENTS:

• Bachelor's degree in Learning & Development, Human Resources, or a related field (Organizational Development, Leadership Development, Instructional Design, Education) or an equivalent combination of education and experience

• 2 years' experience designing instructor-led and/or online learning programs in a corporate setting

• Certified Professional in Learning and Performance(CPLP), or SPHR a plus

• Experience with instructional design concepts and proven proficiency in engaging training delivery

• Experience with HR-related subjects and employment law

KNOWLEDGE, SKILLS & ABILITIES:

• Considerable knowledge of adult instructional course development, training methods and techniques

• Skill in designing training programs to achieve objectives

• Excellent written and verbal communication skills

• Excellent interpersonal skills, professional self-awareness and ability to interact with people in a positive manner and support learning and growth; comfortable interacting with diverse learning groups

• Ability to collaborate and work independently to develop and accomplish objectives

• Ability to partner with others to influence their actions and help lead change

• Ability to create structure and organize work, while effectively managing multiple tasks and projects

• Inject creativity and thought-provoking techniques when developing engaging, effective and enjoyable learning experiences

• Technology-literate; ability to quickly learn new systems and tools

• Advanced level ability to create templates, surveys, presentations and technical documentation using Microsoft Office applications such as Word, Excel, Power Point, Outlook