Case Western Reserve University Cleveland , OH 44114
Posted 6 days ago
Job Description
POSITION OBJECTIVE
Working under moderate supervision, the Human Resources (HR) Specialist for Events and Employment will work in the Professional Development Center (PDC) and serve as the event coordinator of large university-wide engagement and recognition events hosted by Human Resources. The HR Specialist will work with the committee, coordinate logistics, and manage volunteer support for the successful execution of the events.
The individual will also serve as an employment specialist responsible for assisting hiring supervisors with their staffing needs and delivering all facets of employment success for assigned areas.
ESSENTIAL FUNCTIONS
Engagement and Recognition Duties for the Professional Development Center (50%)
Employment Specialist Duties (50%)
NONESSENTIAL FUNCTIONS
CONTACTS
Department: Daily frequent contact with the Professional Development and Employment teams. Regular contact with Human Resources staff.
University: Daily contact via phone, in-person, virtual, and e-mail with schools, departments, and hiring managers. Regular contact with university departments on events as needed.
External: Daily contact with external applicants. Regular contact with vendors as needed. Occasional contact with peer institutions for best practices and industry trends.
Students: Little to no contact with students.
SUPERVISORY RESPONSIBILITY
No direct supervisory responsibility.
QUALIFICATIONS
Education/Experience: Bachelor¿s degree required and one or more years of customer service experience with high volume of customer interactions; Or High School education and five or more years of customer service experience with high volume of customer interactions. Event planning/management, HR generalist experience or college coursework in Human Resources preferred.
REQUIRED SKILLS
Ability to successfully coordinate the logistics and execution of engagement events, with planning multiple events occurring the same time.
Strong attention to detail. Demonstrates accuracy and thoroughness.
Strong administrative, project management, analytical, and organizational skills.
Ability to work in a fast-paced environment with shifting and demanding deadlines and workload.
Ability to manage multiple priorities in multiple areas.
Ability to promote teamwork and a strong customer service ethic.
Strong interpersonal skills and ability to communicate with individuals at all levels.
Excellent written, verbal, and interpersonal skills. Ability to speak clearly, listen and obtain clarification.
Ability to work independently and as a member of a team. High level of independence and collaboration necessary.
Advanced knowledge of Microsoft Office applications (Word, Excel, PowerPoint), Adobe, and Google Docs. Knowledge of webpage maintenance (Drupel) a plus. Knowledge of HR Information Systems (PeopleSoft HCM) a plus.
Ability to enforce and follow university policies and procedures with an understanding of implications of decisions. Support university¿s goals, vision, and values.
Ability to meet consistent attendance.
Ability to interact with colleagues, supervisors, and customers face to face.
WORKING CONDITIONS
General office environment. Position is located in Cleveland, Ohio and eligible for hybrid remote work (2 days remote/week) upon completion of an orientation period.
Hybrid Eligibility
This position is eligible for hybrid work arrangement up to two remote days per week at the discretion of the department. New employees may begin a hybrid schedule upon approval from the supervisor, successful completion of an orientation period and signing the remote work checklist certification form.
Diversity Statement
In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity. Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.
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Reasonable Accommodations
Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Equity at 216-368-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.
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Case Western Reserve University