HR Representative (Ada Focus)

Overview

Come join our HR Team as a Human Resources Employee ADA Coordinator. Our team is dedicated to a positive customer experience and are empowered to engage employees so they can contribute their strongest personal talents to achieving the mission of the University.

We value diversity and have high expectations of performance and values. We believe in maintaining an open-minded approach to problem-solving, conflict management, and decision-making. Our staff members are team players who excel at building trusting relationships with customers and co-workers. We strive for a reputation of integrity. If you desire to work in such an environment and meet the qualifications, we welcome your application!

Non-exempt positions are eligible for excellent benefits including 13 paid holidays, paid vacation that accrues based on years of service but starting at 12 days a year and 12 days of sick leave per year, 50% tuition reduction for employees, spouses, and children, competitive health benefits packages and a generous contribution into your retirement. View more information here: Summary of Benefits 2023-2024.

The ADA Coordinator is responsible for ensuring compliance with the Americans with Disabilities Act (ADA) within USU, helping employees with disabilities to receive necessary accommodations to perform their job duties effectively. This role involves evaluating accommodation requests, developing individualized plans, and collaborating with various departments to implement these accommodations. Additionally, the coordinator works collaboratively with other functional areas in Human Resources, such as Employee Relations and the Office of Equity to promote and integrate the principles of equal opportunity, affirmative action, nondiscrimination, and inclusiveness at USU.

Responsibilities

Incumbents in this classification report to the Human Resource Specialist II (Benefits Supervisor).

• This position must maintain strict confidentiality with case information.

• Conducts and documents moderately complex assignments where analysis of situations and data requires the review and interpretation of a variety of factors.

• Conducts intakes with employees regarding their accommodation requests.

• Oversees and engages in an interactive process with the employee, supervisor, and medical providers as necessary.

• Advises leadership on ADA matters and conducts ADA training for leaders.

• Completes accommodation resolutions for review and signature.

• Keeps thorough documentation during the entire case process.

• Accesses and utilizes on and off-campus resources to provide viable reasonable accommodations, such as our disability vendor.

• Works with supervisors to make sure the accommodation is provided as outlined.

• Create and maintain the employee accommodation case files.

• Manages the ADA website and accommodation application process.

• Input case resolutions into the HRIS.

• Occasionally participate in university investigations.

• Draft reports related to accommodations for leaders.

Qualifications

Minimum Qualifications:

• Four years of experience in Human Resources; or an associate degree/business administration certificate plus two years of experience in human resources is required.

• Experience partnering effectively with all organization levels.

• Must be able to travel occasionally to other USU statewide locations.

Preferred Qualifications:

• Experience reviewing and working with highly confidential data.

• A professional human resources certification.

• Intermediate knowledge of workplace compliance.

• Experience in responding to and maintaining compliance with external regulatory requirements.

• Experience in working with Case Management systems (Service Now Case Management is a plus), complaint handling, and preventive training.

• Prior experience working with ADA regulations and compliance issues is highly desirable.

• In-depth understanding of policies overseen by the Office of Human Resources with policies, laws, and regulations.

• Working knowledge and experience interpreting and analyzing employer policies and implementing processes, protocols, and procedures.

Knowledge, Skills, & Abilities:

• Knowledge and understanding of the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, and other relevant disability laws and regulations.

• Knowledge of reasonable accommodations processes and best practices for implementing accommodations in the workplace.

• Ability to analyze and interpret legal and regulatory information to ensure compliance.

• Competence in identifying issues, developing solutions, and implementing effective processes.

• Ability to maintain a positive attitude and contribute both as an individual and a team member to achieve the goals of the department.

• Strong organizational skills: including the ability to effectively prioritize and meet deadlines, as well as multi-task in a fast-paced environment.

• Able to learn and utilize multiple tools/applications/systems, including proficiency in Microsoft Word and Outlook.

• Able to identify issues and gaps and propose solutions.

• Able to make connections and build partnerships.

• Effective written and verbal communication skills to effectively interact with employees and supervisors. Skills in seeking more information and asking questions.

• Sensitivity to cultural differences, ability to communicate respectfully and to work collaboratively.

• Gives full attention when others are speaking; listens to understand, asks questions as appropriate, and does not interrupt.

• Acts professionally when encountering customers who, at times, may have high emotions.

Required Documents

Along with the online application, please attach:

1.Resume to be uploaded at the beginning of your application in the Candidate Profile under "Resume/CV"

Document size may not exceed 10 MB.

Advertised Salary

$42,000 to $48,000; Commensurate with experience, plus excellent benefits

ADA

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.

University Highlights

Founded in 1888, Utah State University is Utah's premier land-grant, public service university, with a strong commitment to excellence, access, and inclusion, empowering people to lead successful lives of involvement, innovation, and impact. Utah State provides high-quality education to 27,500-plus students locations throughout the state, including at three residential campuses, eight statewide campuses, and 23 education centers. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah's counties. As an R1 research institution, Utah State is dedicated to advancing knowledge through research and scholarly activities, providing a high-quality undergraduate and graduate education at an affordable price.

Utah State is committed to cultivating a community of inclusive excellence where all perspectives, values, cultures, and identities are acknowledged, welcomed, and valued. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU.

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university's ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu.

About the Region

U.S. News and World Report ranked Utah first for its strong economy, fiscal stability, education, and health care. Outstanding outdoor recreational opportunities abound throughout the state, including five national parks, 43 state parks and recreation areas, and 15 alpine ski resorts. The home of USU's main campus, Logan, is a city of 54,000-plus people in a picturesque mountain valley 80 miles north of Salt Lake City. The Logan metro area claimed the top spot in the Milken Institute's 2022 ranking for best-performing small cities in the nation.

• updated 04/2024

Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU's non-discrimination policies:

Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Cody Carmichael, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, UT 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

• updated 09/2023