The University of California, Berkeley, is one of the world's most iconic teaching and research institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. Berkeley's culture of openness, freedom and acceptanceacademic and artistic, political and culturalmake it a very special place for students, faculty and staff.
Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at http://jobs.berkeley.edu/why-berkeley.html.
Application Review Date
The First Review Date for this job is: August 14, 2018
Campus Shared Services (CSS) a division of the UC Berkeley Office of the Vice Chancellor for Administration provides reliable, high-quality administrative support to faculty, academics, staff, student employees, and retirees in support of the UC Berkeley mission of teaching, research, and public service.
CSS provides services in the areas of Business and Financial Services, Human Resources/ Academic Personnel Support, Information Technology, and Research Administration to nearly all campus units.
This position is responsible for managing client relationships and facilitating effective service delivery to administrative business or academic units on campus. Serves as a business partner and liaison between clients and CSS HR/APS. Ensures the efficient flow of information and coordinates and conducts activities to best serve client needs in a timely manner. Works with Service Delivery Manager and AP/HR Process Improvement teams to implement best practices and deliver continuous improvements in service. This position involves recommending, developing, implementing, administering, coordinating, and/or evaluating Human Resources policies, labor contracts, statutes, programs and procedures covering several of the following: recruitment, compensation, employee relations, labor relations, welfare programs, training and development, visa procurement, intercampus transfers, and employee services.
Counsels department managers and supervisors on employee and labor policies, procedures, and appropriate practices regarding performance management, recruiting, on-boarding, compensation/classification, disability, training and other areas of HR. Responsible for diverse and complex client allocation
Manages recruitment cycle for a full range of staff or academic positions.
Counsels employees concerning sensitive and difficult to resolve work-related problems.
Conducts termination interviews, providing feedback to administration and academic unit management
Advises all levels of managers, supervisors, and employees in developing job descriptions; managing disability, leaves of absence and employee performance; interpreting and applying personnel policies and procedures.
Works with client groups on complex re-organizations and staffing objectives to assist in meeting business objectives.
Represents Shared Services Unit at department meetings upon request.
Prioritizes work assignments, conducts complex HR trends analyses and develops resulting recommendations.
Works to make CSS an inclusive environment
Ability to provide exceptional customer service in high volume, fast-paced, professional environment.
Demonstrated knowledge of human resources concepts, policies and procedures, employment practices, labor relations, salary administration, training and other areas of human resources.
In-depth knowledge of disability case management and proven ability to follow through and focus on resolving cases in a timely manner.
Excellent interpersonal skills to develop and maintain effective relationships with diverse client groups.
Excellent verbal and written communication skills and the ability to apply skills in a consultative way.
Demonstrates skill in prioritizing competing work assignments, and timelines..
Employing political & interpersonal acumen to analyze information to determine appropriate courses of action and their implications
Possesses strong analytical, active listening and critical thinking skills.
Demonstrated knowledge of Human Capital Management (HCM) and Talent Acquisition Management (TAM) systems and other related business software programs and systems
Knowledge of academic personnel or administration
Worked in shared services environment especially in higher education field.
Knowledge of campus initiatives relating to and/or impacting human resources and thorough understanding of how work may impact other areas.
Salary & Benefits
For information on the comprehensive benefits package offered by the University visit:
How to Apply
Please submit your cover letter and resume as a single attachment when applying.
This position will support Service Region 6.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
For the complete University of California nondiscrimination and affirmative action policy see:
University Of California