HR Operations Associate

AT A GLANCE

Do you have a passion for driving business results, influencing change and developing the teams and individuals in an organization? If so, RVO Health has an outstanding opportunity to join our HR Operations team.

The ideal candidate will have a background in a fast-paced strategic HR environment specifically within benefits and payroll administration.

Due to our rapid growth, we are seeking an HR Operations Associate to serve as an advisor to our business and support our business by developing, implementing, and executing a multitude of HR operational services across a wide variety of HR areas, including (but not limited to) HR Administration, Policies, and Handbooks.

Where You'll Be

To prioritize togetherness, culture, and accountability, RVO Health operates on a hybrid in-office work schedule. We expect employees to work from our South Charlotte office Tuesday, Wednesday and Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish.

1101 Red Ventures Dr Fort Mill, SC 29707

What You'll Do

• Own the US and UK business practice in all aspects of HR Operations, including (but not limited to); benefits, time keeping and payroll administration, leave management and communications.

• Contribute to building RVO Health's culture by identifying and solving for HR Operational challenges, living out the company's core values, and building trusting relationships across the business

• Implement, maintain the integrity of, and inform change to HR policies and practices through continuous interaction with employees and teams

• Provide a consultative approach that applies HR and business knowledge, precedence, and excellent intuition to diagnose and provide creative HR solutions that align with RVO Health's people and operational goals

• Manage early-stage HR Ops inquiries work and monitor overall trends in employee questions, concerns and continually develop the business, escalating to the Sr. Director of HR Operations when required.

• Working with and providing coaching and guidance to the HR Business Partnering team and employees on all aspects of timekeeping, payroll and benefits administration.

• High-quality delivery of HR projects, solutions, and support on both the team-wide and individual level for assigned business teams within RVO Health

• Contribute successfully to priority projects and initiatives at the HR-wide and business team level

• Design, implement and administer standard operating procedures, best practices, benefits administration, payroll and compensation

• Supporting the integrity of data management in ADP Workforce Now.

• Own all day to day HR Ops mailboxes, communications, slack and full operational employment cycle up to and including offboarding in HR Ops.

• Work with RVO HRBP, Compliance, HR and Recruitment teams, to support compliance requirements & global best practices.

• Develop, update and maintain HR training for employees across all levels.

• Evaluate the efficiency of controls and improve them continuously

• Revise procedures, reports etc. periodically to identify hidden risks or non-conformity issues

What We're Looking For

• 3+ years of Human Resources Operations or other relevant professional experience, with demonstrable progression and growth in scope and performance.

• 2+ years experience supporting a remote population of employees.

• ADP WFN payroll and benefits administration

• Ability to prioritize, multi-task and remain flexible and change pace with workflow demands.

• Ability to maintain strict confidentiality and employee privacy.

• Experience and exposure to a variety of HR facets including: compliance, leaves, onboarding, offboarding, open enrollment, payroll, benefits.

• Strong knowledge and application of US employment laws, UK a plus.

• Experience working with various levels within a business in an "influence-without-authority" role working as a trusted advisor

• Self-starter, quick learner with the ability to pivot as priorities change.

• Strong team player with high bias to action and appetite to improve processes

• Comfortable in a fast-paced and often-changing environment

• Ability to interpret data, identify trends and recommend multiple solutions

Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements.

• Starting Salary: $52,300- $60,000

• Note actual salary is based on geographic location, qualifications and experience

• Access to a Free Udemy for Business subscription-thousands of hours of learning content on hundreds of different subjects at your fingertips

• Health Insurance Coverage (medical, dental, and vision)

• Life Insurance

• Short and Long-Term Disability Insurance

• Flexible Spending Accounts

• Paid Time Off

• Holiday Pay

• 401(k) with match

• Employee Assistance Program

• Paid Parental Bonding Benefit Program

• Pharmacy Benefits

• Income Protection Plans

• Pet Services Plans

• Mental Health Support

• Wellness Coaching

• HSA- Health Savings Account

• Commuter Benefits

• Gym & Fitness Center Discount Program

Who We Are:

Founded in 2022, RVO Health is a new healthcare platform of digital media brands, services and technologies focused on building relationships with people throughout their health & wellness journey. We meet people where they are in their personal health journeys and connect them with both the information and the care they need. RVO Health was created by joining teams from both Red Ventures and UnitedHealth Group's Optum Health. Together we're focused on delivering on our vision of a stronger and healthier world.

RVO Health is comprised of Healthline Media (Healthline, Medical News Today, Psych Central, Greatist and Bezzy), Healthgrades, FindCare and PlateJoy; Optum Perks, Optum Store and the virtual coaching platforms Real Appeal, Wellness Coaching, and QuitForLife.

We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

RVO Health is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at RVO Health is based solely on a person's merit and qualifications.

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodations@rvohealth.com.

We do not provide visa sponsorship for this role at this time.

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