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HR Operations And Process Manager

Expired Job

The Bancorp, Inc. Wilmington , DE 19801

Posted 4 months ago


Position Summary

Manage and implement highly complex annual and multi-year HR systems, process, and operational projects and initiatives from conception through implementation


Duties and Responsibilities:

Identify and manage a portfolio of projects, initiatives, and activities for the HR function.Act as the business lead/manager on project teams. Provide end-to-end project management for multiple concurrent projects.

Design, test, and implement new and/or changing functionality in HRIS, recruiting, and associated systems. Act as the systems expert to internal staff and external vendors to maximize process automation and system functionality.Manage project stakeholders. Create an energized work environment, fostering an atmosphere that enables employee trust and engagement.

Inspire confidence and motivate others to perform at their best. Train end users including practitioners, employees

Plan, monitor, and achieve successful completion of department projects and initiatives within established budget, scope and timelines. Ensure projects are completed with high quality and in a timely manner.Develop close working partnerships with the HR team, relevant business leaders and peers within the department as well as corporate-wide related legal, audit, risk and compliance functions.

Participates in audits as needed.Develop, assign, and track project tasks. Prepare project status reports and communicate the status of projects to all affected parties. Track issues and solutions involving vendors as needed.Assess HR activities and support key HR annual processes, e.g.

Open Enrollment, Performance Management, year-end close, etc. perform research and recommend enhancements to policies, procedures and processes. Provide necessary system, table and workflow set up support. Troubleshoot and manage issues.Actively participate in meetings and discussions regarding budgets, strategies, initiatives and short/long term planning for HR.

Communicate issues including system availability, elevation and black-out periods.Produce all project and system documentation including but not limited to field level and overall system schematics for all HR systems and processes, project proposals, contracts, workflow charts, status reports, policies, procedures, meeting agendas and minutes.Design and run ad hoc and regular reports from the systems. Assist users with reporting, design and customize standard reports and act as the reporting expert in both the HRIS and applicant tracking systems. Prepare all reports in the designated time frames.

Work with ADP on carrier and other feeds to automate and secure data interfaces between systems. Monitor and troubleshoot issues with the feeds.Act as the HRIS and Applicant Tracking system security master. Design, modify and implement security profiles managing access in the system.

Maintain documentation of all profiles and access levels. Run, review and save biweekly audit reports to validate that data entry was limited to designated individuals. Add and remove practitioners from groups as needed.Perform other related duties as assigned.Qualifications


  • An undergraduate degree in business, finance, information technology or a related field

  • A minimum of 5 years working as a Project Manager preferably within an HR function with demonstrated ability to execute complex projects

  • A minimum of 3 years' experience in HRIS related activities

  • Project Management certification preferred Project Management (PMI) or Six Sigma certification

Other Qualifications:

  • HR subject matter expertise with exposure to HRIS systems such as ADP, applicant tracking systems such as ICIMS, docusign and related systems.

  • Strong knowledge of different project management methodologies and tools

  • Excellent verbal, written, and interpersonal communication skills

  • Ability to manage multiple priorities in a fast-paced environment

  • A team player able to work effectively in a team fostered, multi-tasking environment

  • Proficient in Microsoft Office suite, e.g. Excel, PowerPoint, Word, Outlook

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HR Operations And Process Manager

Expired Job

The Bancorp, Inc.