HR Office Assistant, Benefits And Leave - PTS

Description/Duties & Responsibilities

The City is recruiting for a part-time, temporary, seasonal (PTS) Office Assistant to provide support for benefits and leave administration in the Human Resources Division.

This position is based out of City Hall and is expected to work an estimated 19 hours per week.

DUTIES AND RESPONSIBILITIES:

• Supports administration of the City's health benefit plans, including medical, dental, vision, life insurance, MissionSquare deferred compensation, AFLAC, and CalPERS retirement

• Provides benefit information to employees; processes enrollments and plan changes; and acts as a liaison with benefit providers to troubleshoot and resolve benefit issues

• Supports administration of the City's leave programs, including Family Medical Leave Act (FMLA), California Family Rights Act (CFRA), Paid Family Leave; Pregnancy Disability Leave, and State Disability Insurance programs

• Provides information on the City's leave programs to employees; assists with processing letters to employees informing them of the requirements and eligibility for these leaves

• Prepares personnel action forms for payroll; tracks employee leave taken and follows up with employees when updated doctor's notes are needed; and works with and communicates timely updates to supervisors regarding the status of employees on leave

• Supports workers' compensation administration; works with the employee and supervisor to get accurate details of accidents and injuries; provides claim information to the City's third-party workers' compensation provider; processes paperwork and personnel action forms; and compiles CalOSHA safety and injury statistics and posts as required by Federal and State law

• Supports other City benefit plans, including the Executive Wellness program, Certificate Pay Program, Department of Transportation (DOT) program; and Education Reimbursement program; provides information on these programs to employees; tracks eligibility and usage of these programs; reviews and processes appropriate forms and receipts to ensure eligibility requirements are met and employees receive benefits promptly

• Supports termination process; coordinates exit interviews; prepares termination personal action forms for payroll

Education and Experience

• High School Diploma or GED equivalent

• Minimum of two years of experience providing administrative support within a Human Resources department or a related area

• Experience in benefits and leave administration is highly desirable

• Any combination of education and experience that has provided the knowledge, skills, and abilities necessary will be considered

Knowledge and Abilities

• General understanding of employee benefit and leave programs and the ability to provide administrative support for these programs

• Strong communication skills and the ability to communicate complex technical benefit and leave information clearly, concisely, and effectively to employees both verbally and in writing

• Strong organizational skills and the ability to handle a heavy workload and maintain extensive and accurate records while proactively following up with employees, managers, and other Human Resources staff to communicate status updates

• Strong problem-solving and decision-making skills and the ability to research benefit and leave issues and develop solutions for solving them

• Exceptional customer service skills and the ability to effectively respond to and address employee questions and concerns

• Strong computer skills and the ability to use Microsoft Excel to track benefit and leave usage; Microsoft Word to prepare benefit-related memos and letters; and Microsoft Outlook to generate emails to employees, managers, and outside vendors; and third-party databases to accurately update benefit information

• Strong interpersonal skills and the ability to develop and maintain effective working relationships with employees, managers, and outside agencies

• Ability to maintain confidentiality, exercise professional judgment, and conduct oneself ethically

• Reliable team player and the ability to work independently as well as collaborate as part of a team

• Effective listening skills and ability to demonstrate patience and have a can-do attitude

• The ability to lift, drag, and push files, paper, and documents weighing up to 25 pounds

Additional Information

An online completed City application form is required to apply for this position. All employment information must be provided on the application. Providing a resume is not a substitute for completing this section of the application. Applications left incomplete, or with a reference to attachments may be rejected. The selection process will include one or more of the following: written exam, technical knowledge assessment, writing skill assessment, and/or oral interviews that may be conducted in person and/or via video conferencing. Applicants that meet minimum qualifications and are selected for interviews will be required to disclose information regarding criminal convictions. If you require special accommodations to participate in the application/selection process, please notify Human Resources for assistance.

All offers of employment with the City of Santa Clarita are made contingent upon receipt of proof of legal right to work in the United States and Department of Justice fingerprinting. Criminal offender information will be reviewed on an ongoing basis. The City uses the E-Verify program to electronically confirm work authorization of newly hired employees.

As a City of Santa Clarita public employee, you may be called upon to work as a Disaster Service Worker (DSW) in the event of an emergency (in accordance with Government Code §§ 3100-3109). Before entering upon the duties of employment, all public employees, except those excluded by law, take and subscribe to an oath or affirmation set forth in the California Constitution, declaring them to be Disaster Service Workers in time of need.

In addition, part-time, temporary, and seasonal (PTS) employees may be required to participate in the DMV Employer Pull-Notice Program. This program authorizes the City to receive a driver record report upon enrollment and during employment.

Part-time, temporary, and seasonal (PTS) workers are at-will. Generally, PTS employees are limited to no more than 1,000 hours.

For more information and to apply online, please visit www.santaclarita.gov/jobs.

The City of Santa Clarita is an Equal Opportunity Employer

APPLICATION DEADLINE: May 8, 2024 at 12:00 p.m.