HR Manager

Concord Group Insurance Bedford , NH 03110

Posted 1 week ago

Reporting to the CEO, the Human Resource Manager is responsible for the end-to-end HR function including recruitment, onboarding/offboarding, employee relations, retention, compliance with federal and multiple state laws, compensation and benefits, workplace safety and health, records management, and the creation of employee policies and procedures. Directly lead a team of three HR professionals with a focus on their work product, performance, potential, and professional development.

This job will be sitting in Concord NH and moving to Bedford NH in Q1 of 2023.


  • Directly supervise a team of three individual contributors (Recruiter, Payroll & Benefits Specialist, and Generalist) to establish direction for their day-to-day responsibilities and projects, and deliver other related supervisory responsibilities
  • Ensure compliance with all applicable federal and multi-state employment laws
  • Build and manage relationships with vendor partners
  • Develop recruitment strategies to identify talent internally and externally
  • Manage existing programs for onboarding, retaining, and offboarding employees
  • Counsel, coach, and advise the Leadership Team regarding employment law, company policies, talent and performance management, and appropriate documentation
  • Build on and help leadership execute proper Workforce & Salary Planning and Management processes
  • Own the processes for and support of culture and engagement initiatives such as Great Place To Work certification and Employee Engagement Committee
  • Manage employee internal communications strategy
  • Oversee HR related technology such as Sage HRMS, bswift Benefit Administration, ADP Workforce Now Payroll, etc.
  • Prepare monthly operational reports that outline headcount, progress related to key priorities, and trending for recruiting and retention
  • Design and management of benefit and compensation programs to ensure compliance and equity, and to stay abreast of trends that may influence future offerings
  • Maintain and modify Company policies, processes, and practices, as needed
  • Conduct and manage fact finding investigations related to potential violations of the law or Company policy, or unethical behavior and misconduct
  • Represent the company in workers compensation claims, unemployment claims and litigation


  • Bachelors degree in Human Resources, Business or related field
  • Current SHRM or HRCI designation preferred
  • Five to seven years experience working in a similar role coupled with up to two years of supervisory experience
  • Excellent interpersonal and communication skills to successfully engage with multiple stakeholders in-person, remotely, and in writing
  • Strong organizational skills with the ability to handle multiple projects and competing priorities simultaneously
  • Demonstrates sound judgement, discretion and high integrity with the ability to navigate ambiguous/complex and sensitive issues
  • Proven experience coaching others in a collaborative manner
  • Proficiency with our HR systems and the ability to learn quickly


Concord Group employees are eligible for benefits including medical, vision, dental, life, and disability insurance, sick time and holiday pay, three weeks paid vacation, and a generous 401(k) plan with a 6% company match.

About Us

As a leading regional provider of property and casualty insurance, The Concord Group helps protect the families and small businesses that enable our communities to thrive. Our positive work environment, competitive benefits, and rapid growth make The Concord Group a great place to build your career.

The Concord Group is an Equal Opportunity Employer. The Concord Group participates in E-Verify.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Project Manager

Single Digits

Posted 6 days ago

VIEW JOBS 8/4/2022 12:00:00 AM 2022-11-02T00:00 <p>Who You Are:</p><p>You are part of the team that implements Single Digits solutions for our customers. You are the kind of person that thrives in a collaborative environment and leverages data, processes, and people to solve core business problems. You are a self-starter and you communicate and manage your time well.</p><p>What You’ll Do:</p><p>You will be responsible for the overall direction, execution, control and quality completion of specific projects, ensuring consistency with company strategy, commitments and goals.</p><p>The Project Manager role deals primarily with managing the success of installations and upgrades for wired and wireless High Speed Internet Access.</p><ul> <li>Be the customer point of contact for overall project communications and technical inquiries. This includes scope of work review, risk assessment &amp; management, project planning, progress tracking &amp; reporting, management, internal &amp; external customer communications, quality control and compliance assurance.</li> <li>Complete planning using independent discretion to ensure the projects are completed in a timely manner and in the financial best interests of the customer and the company.</li> <li>Directly manage subcontract resources in the technical execution of a scope of work specific to a customer location, with consultation from assigned internal engineering resources as needed</li> <li>Visit the customer location regularly to ensure proper kick-off, QA, and closing of the project.</li> <li>Partner with Sales &amp; Account Management to plan highly technical and/or highly visible projects in advance of the final sales contract</li> <li>Partner with Product &amp; Sales teams to deploy SaaS products on existing and new customer projects as included in customer scope of work</li> <li>Partner with Single Digits Partner team to share QA and feedback on the workmanship provided on your products by our installation partners</li> <li>Maintain forecast data integrity and work with leadership to identify resource conflicts</li> <li>Manage a steady pipeline of ongoing customer Projects, balancing concurrent projects at varying stages in the project lifecycle</li> </ul><p><strong>Requirements</strong></p><ul> <li>BS/BA in a relevant field, or with equivalent experience.</li> <li>3-5 years of experience in a PM role.</li> <li>Basic networking knowledge (TCP/IP, DNS, DHCP etc.)</li> <li>Familiarity with all Microsoft Office products (Word, Excel, Visio, etc.)</li> <li>Experience in complex, structured cabling jobs that include interior/exterior</li> <li>Ability to work in office or from home as business needs dictate</li> <li>This role will require regular travel within driving distance and via air</li> </ul> Single Digits Bedford NH

HR Manager

Concord Group Insurance