HR Manager - Benefits & Wellness

Trust Co Of West Los Angeles , CA 90009

Posted 1 week ago


The Benefits & Wellness Manager will primarily be responsible for managing and administering TCW's employee benefit programs for both U.S. and international offices and collaborating with colleagues in HR on initiatives and projects. This position will interact with internal clients across the organization and will serve as the subject matter expert in employee benefits. The ideal candidate must have strong knowledge and experience in managing company-wide benefit and wellness programs. Prior experience in international benefit programs is desired.


  • Manage and administer TCW's global employee benefit programs, including health and welfare insurance plans, income protection benefits, retirement programs, wellness programs, educational assistance, perks, and other benefits.

  • Lead the annual benefit renewal cycle. Partner with broker and vendors to gather pertinent data and market updates, provide input, prepare analyses, and evaluate TCW's benefits against competitors' to assist in the decision-making process and selection of benefit plans.

  • Manage all aspects of the annual open enrollment cycle; oversee the benefit fair and education sessions for all employee benefit programs.

  • Establish and administer benefit programs for offices outside of the U.S.; liaise with brokers and local benefit experts; conduct research on local laws and best practices and make recommendations on suitable benefit plans.

  • Manage wellness initiatives and the Ergonomics Program; make recommendations and implement any enhancements for new/ongoing initiatives.

  • Develop effective benefit communication strategies and materials and issue them in a timely well-organized manner.

  • Administer Leaves of Absence and related paperwork in compliance with applicable federal, state and local law.

  • Ensure compliance with laws and regulations applicable to employee benefit programs and Leaves of Absence including but not limited to COBRA, ERISA, HIPPA, ACA, FMLA and PDL.

  • Coordinate with brokers, carriers, and legal counsel to ensure benefit plan documents are up-to-date and compliant.

  • Ensure that required benefit plan testing, notices, documents and filings are completed and delivered accurately and timely.

  • Ensure employee benefit inquiries and claims are handled efficiently; provide excellent customer service to the employee population.

  • Ensure benefit administration system is maintained accurately and provide input in system evaluation and selection; participate in any system testing, update, and implementation as necessary.

  • Manage Workers Compensation claims.

  • Participate in community involvement initiatives.

  • Stay abreast of HR employment laws, requirements, and best practices.

  • Work with the HR Team on projects and initiatives.

Minimum Qualifications

  • Bachelor's Degree from an accredited college or university.

  • 7+ years' experience in HR including strong experience managing employee benefit programs in a professional industry.

  • Strong knowledge of applicable laws and regulations related to employee benefits and leaves of absence (COBRA, ERISA, HIPPA, ACA, FMLA, PDL, etc.) and notice and reporting obligations.

  • Strong interest in the employee benefits field and emerging trends in employee benefits.

  • Excellent people and networking skills must have demonstrated success building and maintaining strong internal and external relationships.

  • Strong verbal and written communication skills; good presentation skills.

  • Excellent organizational, project management, prioritization and time management skills.

  • Exercises good judgment, maintains strict confidentiality, and adheres to high standard of professional conduct.

  • Self-motivated; works well independently and in a team environment.

  • Strives to continuously improve processes and research and implement best practices.

  • Thorough with high level of accuracy.

  • Strong software skills including MS office (Outlook, Word, Excel, PowerPoint) and experience working with HR software.

Desired Qualifications

  • Multi-state and international benefits experience desirable

  • CBP, CEBS, SPHR, or SHRM-SCP certification preferred

  • Financial services industry experience desirable

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HR Manager - Benefits & Wellness

Trust Co Of West