Our first store opened on January 2nd, 1980 in Anaheim CA and since then we have grown to 41 stores in three counties: Los Angeles, Orange, San Diego and Riverside. We offer our customers a full service supermarket with a large meat department, bakery, tortilleria and prepared foods in addition to a sizeable section of domestic and imported Latin American grocery goods to provide a Mexican homeland experience. We are always looking for great people to join as a member of the Northgate Family. We look for enthusiastic people with the potential and desire to grow with us. We strive to create a great work environment that is positive and fun; where people have meaningful work, where individuals have a sense of belonging and feel appreciated, valued and secure. If you are passionate about food, are customer focused, team oriented, and want to be a part of our family, we invite you to apply! We offer opportunities for growth, 10% discount for you and one other family member in your household for most purchases made at Northgate and flexible schedules. To learn more, please visit www.northgatemarket.com.
The HR Leader Back Up is a key position within the HR team that helps support the team at locations that are needed. The position backs up the HR team by being onsite at different locations. The HR leader back up handles employee relations for store associates, manages and is responsible for maintaining the desired culture and positive associate environment. Under the direction of the HR District Team Leader, the HR Leader partners with other HR specialists and team members on all HR generalist activities at assigned locations to include but not limited to employee relations, staffing, training, communications, safety, wellness, compensation and benefits programs as well as provide guidance on the interpretation of all company policies and programs. In this role, the HR leader back up is required to cover multiple stores as assigned and reliable transportation is required.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provide managers with coaching to include sound advice and guidance on all aspects of employment and ensuring consistency of practice, fairness and equality.
Support managers in dealing with complex employee relation issues including support and guidance during disciplinary, grievance, attendance management to ensure appropriate documentation and sustainable outcomes.
Partner with Recruitment to provide end to end recruitment and selection service including supporting documentation of job descriptions and benchmarking, facilitating occupational testing, interviews and appointment decisions to ensure the business can attract appropriately qualified and experienced staff.
Work with the HR team and functional partners to develop and provide effective training for staff and managers to equip them with the necessary skills and knowledge to undertake their roles.
Partner with management team and associates to identify and document gaps in Performance Management.
Provide coaching, counseling, and mentoring to managers, department leads and staff.
Act as safety coordinator to implement and enforce all safety programs to ensure a safe and healthy work environment for both associates and customers.
Manage timely administrative tasks to include data entry, HR processes and reporting requirements.
Partner with other departments as necessary including Risk Management team to properly investigate all workers' compensation, general liability accidents, and to accurately document and make recommendations to prevent similar accidents from occurring.
Coordinate payroll and ensure hours entered in the system to be accurate and timely.
Ensure legal compliance with all regulations including employment laws, OSHA, EEOC, safety, FLSA, workers' compensation, and right to work verification.
Partner with store operations to have the right talent in the right positions to maximize customer satisfaction and sales performance.
Continually provide exceptional customer serviced to internal and external customers.
Other duties as assigned.
REQUIRED KNOWLEDGE AND SKILLS:
Bachelor's Degree in HR or Business or equivalent experience preferred.
Minimum of 2 years of Human Resource retail experience preferred.
Excellent bilingual (English/Spanish) communication skills both written, and verbal required.
Strong interpersonal skills -excellent influencing skills with the ability to quickly establish credibility and build relationships and trust.
Able to remain calm and professional in difficult situations.
Able to work under pressure and manage time and resources effectively - managing multiple priorities
Analytical ability to interpret data.
Excellent computer skills to include Word, Excel and Outlook.
Proven ability to maintain confidentiality.
Flexibility in schedule to meet the needs of the business.
Ability to travel by car to multiple store locations.
Required to have own reliable transportation.
Physical Demands and Conditions
The physical demands described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Some requirements may be modified to accommodate individuals with disabilities:
While performing the duties of this job, the employee is regularly required to sit; stand; and use the hands to handle, finger, or feel objects, tools or controls;
The employee must frequently walk, talk or hear, and reach with the hands and arms; occasionally, the employee must crouch or kneel;
The employee must occasionally exert or lift up to 25 pounds carrying boxes of records and forms and frequently exert or lift moderate amounts of weight;
Successful performance requires specific vision abilities that include close vision and the ability to adjust focus.
Transportation (the job requires the ability to travel/ Mileage Reimbursement will apply)
IMPORTANT DISCLAIMER NOTICE
The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.
Northgate Markets is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
Your Right to Work - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Northgate Markets will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the California Fair Employment and Housing Act (Ban the Box Law).