HR Generalist - Tempe

W.W. Grainger, Inc. Tempe , AZ 85283

Posted 4 months ago

Grainger is a broad line, business-to-business distributor of maintenance, repair and operating (MRO) supplies and other related products and services. More than 3.2 million businesses and institutions worldwide rely on Grainger for products such as safety gloves, ladders, motors and janitorial supplies, along with services like inventory management and technical support. These customers represent a broad collection of industries including commercial, government, healthcare and manufacturing. They place orders online, on mobile devices, through sales representatives, over the phone and at local branches. Approximately 5,000 suppliers provide Grainger with more than 1.6 million products stocked in Grainger's distribution centers and branches worldwide.

Primary Function

The Human Resources Generalist is a key partner to an assigned functional area or shift. This role consists of both strategic planning and "hands-on" management of human resources policies and programs within the team member population. Primary functions of this position include reporting, team member engagement and communications, team member and leadership coaching and development, training, and assisting in developing policies and programs that support and foster a safe, engaging, inclusive and positive workplace.

Principal Duties & Responsibilities

  • Facilitates critical organizational initiatives as well as implements process improvements within Human Resources and across the Contact Center.

  • Handles all new hire orientation and on-boarding to meet or exceed staffing and turnover goals with high volume of quality candidates.

  • Works with Human Resources Manager to implement and manage Human Resources policies, procedures, and programs, which support the overall business strategy inclusive of compensation, leave of absence and attendance management, performance management (mid-year, year-end and discipline), coaching and development and team member engagement. Train and educate business partners on these policies, programs and procedures.

  • Oversees team member development and succession planning processes with PM / Supervisors to ensure "ready now" candidates for key leadership roles.

  • Ensures compliance with Federal and State legislation related to all human resources matters.

  • Presents to all levels of leadership and team members within their assigned group related to human resource matters, and updates. This includes, but is not limited to Business Conduct Guidelines, Performance Management, Team Member Engagement, Open Enrollment and facilitation of team member round tables as necessary.

  • Fosters strong relationships with internal HR COE partners and external vendors to administer effective employee programs.

  • Assists in the implementation and administration of a robust communications plan, including leading the coordination of bulletin board updates and team member events as required.

  • Spends regular time on floor to build effective relationships with team members and leaders in support of business strategy and results.\

  • May lead network-wide projects for HR team as needed.

Education & Experience

  • Bachelor's Degree in Human Resources, related field or equivalent experience (3-5 years) required.

  • Working knowledge of Human Resource disciplines, with expert knowledge and work experience in staffing, new hire orientation and on-boarding.

  • Demonstrated experience in providing proactive solutions to human resource issues.

  • Exercises good judgment in dealing with highly sensitive and confidential information.

  • Ability to analyze and diagnose problems, develop alternative solutions, and recommend and implement an effective course of action.

  • Ability to influence and build relationships at all levels both within and outside the Contact Center organization.

  • Communicates effectively in one-on-one and small group settings, and fosters an open, honest and trusting environment.

  • Ability to manage time and prioritize work.

  • Proficiency in HRIS, Excel, Word, Publisher and PowerPoint.

  • Effective verbal, written, presentation and interpersonal skills.

Work Environment

  • This position reports directly to the Human Resources Manager and has regular interaction with other Managers, Supervisors and team members, as well as other Grainger personnel, customers, and external partners.

Grainger is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability, or protected veteran status.

Job Segment: Outside Sales, Information Systems, Technical Support, Sales, Technology

upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
OmniChannel Associate Tempe Marketplace

J. C. Penney Company, Inc.

Posted Yesterday

VIEW JOBS 1/17/2019 12:00:00 AM 2019-04-17T00:00 Omni-Channel Associate - Tempe Marketplace Location: Tempe, AZ, United States - Tempe Marketplace 1900 E Rio Salado Pkwy Ste 140 Job ID: 1071543 Date: January 14, 2019 Job Description General Description At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers will discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward helping customers find what they love for less time, money and effort. Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It's a place that's meant for you. As the Omnichannel Associate you are accountable for contributing to profitable sales growth by executing Enterprise Fulfillment and activities and strategies to include Customer Service & Sales, Enterprise Fulfillment, operations, and general operations Responsibilities * Customer Service & Sales – Greets and assists customers in finding products, delivering outstanding customer service; demonstrates customer service behaviors consistently; actively listens to customer issues in a calm and agreeable manner to resolve problems; actively promotes company products and services; partners with team members effectively. * Enterprise Fulfillment – Monitors the Enterprise Fulfillment systems application, picks merchandise orders, and acknowledges completion in the system; accurately packs orders in accordance with packaging requirements and timelines; completes all Ship from Store and Buy Online Pickup in Store activities in a timely manner * Operations – Researches order shortages/overages and completes shipment check-in; completes order binning and system reporting to complete the processes; assists with overall organization and maintenance of stock area; processes order deliver and return transactions on the register * General Operations – Partners with Merchandise Associates/Assistants to replenish store and/or takes personal action to replenish products from inventory; Participates in annual inventory process * Performance Standards – Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, customer service, profit, productivity, and attendance. Skills & Experience To achieve success at JCPenney, associates in this role will possess the following: * Work experience- Minimum 1-2 years * Education- Bachelor degree or equivalent work experience preferred; HS degree or equivalent is required * Results – Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to a high standards to achieve results; adapts quickly to changing situations with energy and a positive attitude * Ownership – Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for own actions and outcomes * Intensity – Proactively finds ways to improve the customer experience; shows the confidence and courage to do what is right; takes action with energy and urgency Job Title: Omni-Channel Associate - Tempe Marketplace Location: Tempe, AZ, United States - Tempe Marketplace 1900 E Rio Salado Pkwy Ste 140 Job ID: 1071543 J.C. Penney Company Inc. Plano, Texas J. C. Penney Company, Inc. Tempe AZ

HR Generalist - Tempe

W.W. Grainger, Inc.