Motivate is seeking an experienced Human Resources Generalist to join the HR team supporting Citi Bike operations. This role provides leadership and support in functional areas of human resources including recruitment, employment, employee and labor relations, employee performance, benefits administration, employee development, and organizational development. This role will report to the Director of Human Resources and sit in our office in Brooklyn.
Motivate is a best-in-class service operations and logistics company, delivering bike share services to some of the largest urban environments in the US. We operate in 8 markets across the U.S. including New York, San Francisco, Chicago and Washington D.C. and will serve over 1.5 million customers this year alone. Led by a group of urban visionaries and seasoned operations experts, our mission is to revolutionize the landscape of our cities. In an effort to completely transform the urban experience, Motivate is leading the way in making cities more accessible, healthier and sustainable. We operate and maintain safe and dependable systems that help make cities great by connecting individuals to the people and places they love.
We're offering an opportunity to work with the most passionate, creative and proven team in this emerging, dynamic industry that is transforming cities around the globe.
About the Role:
Provide advice and counseling to department managers on matters related to employee and labor relations issues, performance issues, collective bargaining agreement and disciplinary matters
Investigate and respond to employee concerns including all formal and informal complaints
Support Senior Human Resources Manager with grievance meetings and arbitrations
Establish and maintain strong and constructive relationships with management and union representatives
Work with the HR team and corporate HR staff to ensure accurate and timely processing of biweekly payroll
Assist employees and management with all payroll related inquiries
Assist with recruiting and onboarding efforts by working closely with other members of the HR team and Hiring Managers to develop and maintain job descriptions, job postings, tracking and reviewing candidates, running background and MVR checks and new hire orientation meetings
Coordinate tasks related to temporary agency employees
Assist with benefit meetings for new hires
Work with other members of the HR team and corporate HR staff to ensure that employees are enrolled for benefits; review relevant bills for accuracy and benefit reimbursements are processed
Assist with Open Enrollment including communications, delivery of information sessions and tracking to ensure appropriate documentation is complete
Ensure hires, terminations, status changes, garnishments, direct deposit enrollments, and other changes are inputted correctly
Work closely with the Senior Human Resources Manager on miscellaneous projects and other tasks as they arise
Assist with the processing of unemployment and other claims
Help manage other clerical duties and administrative work
Perform other duties as assigned.
You have three years' experience working in an HR Generalist role
You have a Bachelor's degree in Human Resources, Labor Relations or related field
You are experienced in working with payroll and an HRIS
You have been working in a union environment for at least two (2) years
You are a wiz in Microsoft Office (PPT, Excel, Word) as well as G Suite
You have stellar interpersonal skills; must be able to able to deal with employees at all levels and to be able to handle sensitive issues with tact and diplomacy
You have excellent organization and time management skills;
You can work independently in a fast-paced environment and take initiative to solve problems and complete tasks as they arise
You can stay positive through tough situations and know how to work effectively on a team
You're not afraid to laugh at yourself
You are familiar with basic HR-related laws and concepts
Experience working with Ceridian Dayforce
Love of biking / bikeshare