What We Do and Who We Are
Through thoughtful innovation, Listrak works to provide our clients with premier solutions that deliver results, allowing our customers to become industry leaders and our employees to find pride and passion in their work.
At Listrak, we believe that foundation is everything, so we strive to base our work around four core values: customers come first in everything we do, you can always count on us to do the right thing, people and team work are invaluable, and passion drives performance. These values are the heart of our business, so we are looking for team members who can help us live them out.
We are a SaaS company that offers an integrated digital marketing platform trusted by 1,000+ leading retailers and brands for email, text message marketing, identity resolution, behavioral triggers and cross-channel orchestration. Our HQ is in Lititz, PA, but we have employees spanning over 30 states (and growing!). We are a family-run, 350-person organization led by a passionate leadership team that is invested in bringing together diverse, creative, intelligent minds to create an amazing workplace and product.
What We're Looking For
You should have
A High School Diploma or equivalent experience
Two years of customer service experience, with HR experience preferred
Excellent written and oral communication skills
Proficient with MS Office
Familiarity with enterprise systems (i.e.: payroll, HRIS)
An understanding of confidential information and handling
Superior organizational skills
You should be
An outgoing and supportive professional who enjoys providing service to fellow employees. An engaged team member who provides input and feedback to enhance our processes and programs.
About the Job
On an on-going basis, you'll provide administrative and project support for the HR team.
You will also coordinate multiple employee programs including on-boarding, talent development and off-boarding.
Most importantly, you will work directly with Listrak team members to respond to questions and resolve issues related to any of our HR programs and services.
Our work environment is fun, encourages creativity and is a place where you can make a difference. We are seeking an employee-focused individual who wants to grow their career.
What You'll Do
You'll assist in the implementation of HR programs, policies and projects.
You'll coordinate and deliver on all aspects of our new employee orientation and on-boarding program.
You'll provide administrative and technical support for performance management, talent identification and career pathing programs.
You will manage HR's digital record-keeping systems
Why Join Listrak?
At Listrak, we take every voice into consideration-we invite and encourage our employees to help us solve problems and anticipate the unknown. We invest in our employees and work to grow and develop you in your career. We are highly collaborative and team oriented, and we take pride in our culture at Listrak!
We also encourage our employees to have work/life balance, with benefits like generous time off, remote capabilities, and volunteer time off. We love to give back to our community (and yours!) and we take our social responsibility seriously, sponsoring and hosting local high school tech programming, volunteering our space for community organizations, and donating time and resources for non-profits like Meals on Wheels, Habitat for Humanity, and our local YWCA.
Come join our growing team!
Listrak is an Equal Opportunity Employer, which means we will not discriminate against any individual based on race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors prohibited by applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Wherever Listrak is, we strive to make a positive impact, and we love giving back to the communities we call home. By investing into local organizations, schools and events, we try to help cultivate a healthy community and equip youth for a changing workforce. Also, our Volunteer Time Off policy gives employees the opportunity to donate time to causes they're passionate about, despite the busyness of everyday life.
Relax and Celebrate
At Listrak, there is always a reason to celebrate. We love to build workplace friendships through company-wide events, and employee wellness is a high priority. So, we keep our activities committee busy planning game day watch parties, after work yoga, holiday parties and so much more.
Lead a Healthy Life
We offer a variety of benefits, plans and options to meet your individual needs for medical, dental and vision care. Our on-site fitness facility, company wellness programs and discounted gym memberships, as well as opportunities to learn and grow, create space for employees to nurture their minds and bodies.
At Listrak, we want you to feel well, eat well, and be well.
So, join our team! We can't wait to meet you.