HR Consultant

Fifth Third Bank Louisville , KY 40202

Posted 3 weeks ago

-Works to drive client leadership accountability for client employee engagement, performance management, coaching, and change management.

. Work on consulting engagements in the areas of recruitment, leadership training and

development, compensation benchmarking, HRIS selection, assessing talent and performance,

conducting audits and preparing written summaries and reports for programs and projects.

. Acting as a liaison with senior management and/or human resources department staff in

ensuring the effective high quality delivery of human resource services.

  • Prepares employee handbooks, job descriptions, compensation analysis, and other programs for an effective human resource management program for clients.

  • Provides on-site human resources consultation weekly, monthly, quarterly or annually to serve 10-15 outsourced clients, and multiple project related clients.

  • May develop customized training materials for client education to include leadership development, HR compliance training, implicit bias, team building, conflict resolution, safety, or other areas of emphasis. Conducts training for clients.

. Conducting human resources audits and compliance reviews (for clients) and advises clients on recommended processes/procedures as needed.

. Keeps current with new developments in human resources.

. Is an expert in the field of human resources and shares accurate information and research

with clients.

  • May strategize with client on complex employee relations matters including terminations, discipline, sexual harassment, and other matters of significance.

. Follows internal procedures to provide excellence in client service, protocols, and practices.

. May work on a team or be supervised by a senior consultant or manager on a project,

outsourcing client or other Company initiative.

. Performs other duties as assigned by leadership.

. Accurate and timely completion of projects and/or reports.


consulting executives to serve as a trusted advisor, and business partner to all clients. This position supports approximately 250 employees, or 10-15 clients.

The role is responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues,andensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.


. Work with clients as the outsourced human resource professional providing guidance on compliance

issues, employee benefits, performance management issues, tactical day-to-day HR challenges,

and ensuring all elements are in place for a successful human resource function.

  • Implements and supports client Annual Plans and strategies, which impact both short and long term client business goals.

  • Establishes effective relationships with assigned business unit managers

Follows a disciplined consulting process in order to diagnose, validate, contract, source, deliver and evaluate, providing value added consulting to the client.



. HR Certification (PHR or SPHR/SHRM or Industry Equivalent) -Preferred, upon eligibility

. A minimum of 3 years as a Human Resource Generalist (or equivalent) with exposure several areas of HR disciplines and specialties

. Bachelor's degree in Business, Human Resources or equivalent work experience required.

. Prior relevant generalist experience in a corporate environment is preferred..

. Experience operating in an environment that stresses individual accountability and team based performance is critical.

. A sense of urgency and continual drive for results coupled with an ability to partner effectively with management are key success factors.

. Previous experience should include successfully implementing processes, best practices, operational change initiatives. Incumbent must show an ability to successfully collaborate with and influence management and peers to support growth and results.

. Excellent written skills and verbal communication

. Demonstrated problem solving expertise

. Proven presentation abilities

. Technology focus - experience using various web platforms and research

. Ability to work as a team member.

. The employee is regularly required to speak eloquently, with good diction and grammar.

. Ability to overcome major issues in a changing environment.

. Interpersonal relationships which encourage openness, candor and trust, both internally and

outside of the office.

. Maintenance of Company information in a confidential manner.

. Ability to work at a fast pace and manage multiple accounts and priorities where timeliness,

responsiveness and client satisfaction is of highest importance

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
HR Call Center Representative Louisville Applicants Only

Humana Inc.

Posted 2 days ago

VIEW JOBS 4/20/2019 12:00:00 AM 2019-07-19T00:00 Description The HR Call Center Representative 3 provides centralized human resource services spanning payroll, benefits and other transactions. The HR Call Center Representative 3 performs advanced administrative/operational/customer support duties that require independent initiative and judgment. This position provides direct and effective service to associates during inbound calls, supporting HR operations by handling a wide variety of customer concerns and fulfilling customer needs. Responsibilities The HR Call Center Representative 3 ensures efficiency of service center operations, technology and transaction processes. * Provides guidance to Humana associates requesting information about and assistance with: HR policies and procedures; medical, dental and disability benefits; 401k planning; payroll; online employee data maintenance; and online travel, expense and purchasing systems * Assists callers from external organizations requesting verification of employment data * Navigates through multiple complex computer systems to quickly identify and communicate information to customers * Performs detailed and extensive research and analysis of customer information * Processes limited HR transactions including payroll, taxes and benefits * Hours M-F from 9:40am-6:10am Required Qualifications * High School Diploma or equivalent * At minimum 1 year of inbound call center experience * Have the ability to provide excellent customer service while multitasking Preferred Qualifications * Associate's or Bachelor's degree in HR or a related field * Bilingual in Spanish - must have the ability to effectively converse in Spanish while entering information into systems in English * Experience using web-based human resource management systems - Workday Scheduled Weekly Hours 40 Humana Inc. Louisville KY

HR Consultant

Fifth Third Bank