Activities include but are not limited to the following:
Conduct regular meetings with respective department(s) to disseminate information; explain Agency policies and practices; cascade and reinforce quality improvement initiatives; identify problem areas or issues; report progress and/or resolution of problems; obtain feedback, opinions and recommendations for improvements of policies and practices.
Analyze trends and metrics in partnership with HR department to develop solutions, programs and policies.
Manage and resolve complex employee relations issues. Conducts effective, thorough and objective investigations.
Communicate with the recruiter assigned to the Division to develop and maintain strong working relationships and create a partnership that yields success, predictable results and credibility.
Visits all assigned programs to develop a thorough knowledge of the operations and culture and assists with challenges and solutions at each site location to help fully understand the challenges of the location.
Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
Partner with Compliance department as needed/required.
Provides day to day performance management guidance to Agency Administrators (coaching, counseling, career development, corrective actions).
Works closely with management and employees to improve work relationships, build morale, increase productivity and retention.
Provides HR Policy guidance and interpretation.
Identify training needs for departments and collaborates with the Training Department to administer and coordinate trainings in assigned areas.
Participate in evaluation and monitoring of success of training programs provided by the HRBP. Follow-up to ensure training objectives are met.
Develop and conduct audits and surveys to identify issues and concerns and to recommend appropriate actions to address and resolve issues.
Provide guidance and assistance acting as a liaison between administration and employees on such matters as grievances, employee conduct and discipline, benefits, compensation, workers compensation, services, and performance management.
Volunteer and demonstrate good community citizenship by participating in community activities or with organizations consistent with the Agency mission and values.
Establish a work environment that creates positive communication between supervisors and employees and assimilates new employees to the Agency's culture, values and mission.
EDUCATIONAL REQUIREMENTS/ QUALIFICATIONS/ EXPERIENCE
Bachelor's Degree in Industrial Labor Relations, Business Human Resources or related field is required.
Minimum of three years experience in Human Resource related activities; five years preferred.
Knowledge of basic computer programs (Including all Windows, Outlook, Adobe Acrobat, Internet Browser, Access, Word and Excel). HRIS systems applications preferred.
Travel is required. Must have valid NYS Driver's License.
Must possess the ability to make independent decisions when circumstances are warranted.
Strong conflict management skills.
Be flexible and available to interact with employees at all levels.
Be self-directed and motivated.
Take initiative to identify and anticipate departmental needs and make recommendations for implementation.
The employee must have full sight and hearing with fluency in the English language. While performing the duties of this job, the employee is regularly required to talk or hear.
The employee frequently is required to stand, walk and sit. Must be able to sit for long periods of time.
Constantly operates a computer and other office productivity machinery, such as a copy machine, scanner, computer printer, etc.
The employee must occasionally lift and/or move up to 25 pounds.
Certain deadlines and unanticipated developments may require work during evenings, weekends.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising work-flow and efficiency.
SUPERVISED BY: Director II HR Operations
CAREER PATHWAY: Director
Upstate Cerebral Palsy