HR Benefits Specialist

Masonicare Wallingford , CT 06492

Posted 3 weeks ago

Address:

Wallingford, CT 06492Posting Date:

12/30/2020

HR Benefits Specialist

Masonicare - Wallingford, CT

Full Time

Day Shift

Responsible for the coordination of Employee Benefits and Wellness Programs.

Essential Responsibilities:

1.Answer and respond to all benefits questions and employee inquiries. Provide general solutions by providing proper materials and explanations.

Complete investigation and resolution of problems/issues. Escalate issues when needed.

2.Administers all employee benefits to include enrollments, changes, QLE's and cancellations for dental, medical, vision, life/ADD, STD, LTD, as well as additional voluntary benefits. Run reports when needed.

3.Prepares and distribute all benefit communications, materials enrollment packages, and send out annual compliance mailings. Assist in development of benefit brochures/fact sheets.

Assist in defining a strategic outlook to current and future benefit offerings. Suggest changes that align with our mission statement, and other regulatory requirements.

4.Promote and deliver health and wellness programs/initiatives to improve employees' health and well-being. Monitor the effectiveness of programs and classroom learning sessions from participants throughout all Masonicare locations.

Manage Wellness Budget and annual Wellness Program Calendar. Work collaboratively with the Manager Employee Health to set up new wellness programs and manage ongoing programs.

5.Assist Retirement and Leaves Administrator in FMLA/LOA mailings, notices and invoices. Send out claim update emails to appropriate managers.

6.Maintain and update all internal and online insurance carriers database benefits systems. Process all changes, additions and terminations.

Compute and verify all insurance deductions. Run and distribute benefit reports as required.

7.Act as the organization's liaison with insurance carrier representatives. Responsible for reconciling and allocating insurance carriers invoices.

8.Processes all employee tuition applications. Source new educational partnerships and implement educational discounts.

Find and implement new company discounts. Educate and inform employees of educational partnerships, and company discounts.

9.Manage the Benefits Intranet page by keeping all information up to date and accurate.



  1. Prepares and distributes Separation Checklists and manages all aspects of COBRA administration.

  2. Manages audits and ensures the accuracy of employees PTO accruals. When applicable process PTO donations.

  3. Carries out various administrative responsibilities throughout open enrollment process to include preparation of materials and processing enrollment changes. Troubleshoot issues with enrollment. Work with HRIS to set up self-service portal to accommodate Open Enrollment.

  4. Completes all Benefit Verifications letters upon request.

  5. Performs other duties as required.


Education: A bachelor's degree in Human Resources or related field required or preferred or equivalent amount of experience in the employee benefits field.

Experience: 2-3 years' experience in benefits administration, health promotion, and wellness preferred. Knowledge of Benefit Administration. Strong computer skills, to include Microsoft Office applications.



icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Coordinator Benefits Administration

National Financial Partners Corp.

Posted 2 months ago

VIEW JOBS 12/10/2020 12:00:00 AM 2021-03-10T00:00 Who We Are: PPI Benefit Solutions, a subsidiary of NFP Corp., helps smaller, mid-sized employers relieve the day-to-day challenges of managing an employee benefits program. With over 40 years of benefits administration experience, PPI leverages strategic relationships with a broad array of nationally recognized insurance carriers and powerful, web-based technology to provide a single solution for multiple carrier enrollments and eligibility processing (including online enrollment and employee self-service), electronic eligibility data and discrepancy management, true premium billing and payments, COBRA Administration, and member advocacy services, all at little or no cost to the employer. The Role: The Benefits Administration Client Representative is responsible for customer support of PPI's benefits administration services and tools. Provide timely and accurate resolution to enrollment, billing, COBRA and benefits administration issues. Maintain thorough and current knowledge of company offered products, services and procedures. Develop and maintain strong relationships with coworkers, clients, brokers, and carriers. Positively represent PPI to clients to help the satisfy company retention, growth and profitability goals. Essential Job Responsibilities: Eligibility & Enrollment * Data processing activities, including form review, Excel spreadsheet preparation, enrollment data entry, quality control, and client follow-up for required information * Coordinate with insurance carriers and vendors on enrollments, corrections and changes, using the appropriate sense of urgency for the situation and following through to obtain member ID number or ID card when appropriate * Resolve eligibility discrepancies from carrier electronic data feed fallout * Use AutoEnroll tools to access and review electronic data feeds to carriers, understanding format and frequency standards for each carrier in order to manage client expectations for enrollment timing, and recognize potential problems * Reinforce rules, preferred protocols and best practices with clients, including client use of AutoEnroll and timely enrollment and changes Billing & Payment * Verify accuracy of and explain premium calculations for medical, dental, life, and disability coverage and other billed fees or costs * Perform review and QC of client invoices * Use accounting principles to explain client billing details, adjustments, balance due, etc. and reconcile monthly premium discrepancy reports for assigned accounts * Train clients on the use of Excel billing report features and benefits * Reinforce preferred protocols and best practices with clients, including electronic billing, pay-as- billed methodology, and monthly review of invoices Customer Service & Communication * Provide excellent customer service through both phone and email, using strong listening and communication skills, a customer-centered approach and positive attitude * Manage client service email box by responding to, resolving, or coordinating inquiries as appropriate throughout the day * Be a resourceful problem solver, adept at using multiple systems, applications and resources to independently investigate and determine appropriate resolution for complex issues * Keep account management and leaders informed of progress and escalated issues Benefits Administration Technology * Provide client training and ongoing support of PPI's web-based benefits administration system, including eligibility maintenance, reporting, employee self-service, payroll integration options, COBRA administration, etc. * Independently perform technology training for broker and client via web-based meetings * Identify opportunities to increase PPI's relevance to clients, and demonstrate recommended products, tools and features that provide solutions and benefit human resources activities Education and/or Experience: * Associates or Bachelor's degree preferred and/or equivalent work experience. * Work experience preferably in the areas of Benefits Administration, HRIS, payroll, benefits, insurance, electronic data transmission, or similar industries. Knowledge, Skills, and/or Abilities: * Excellent time management skills, be able to manage multiple priorities, and work effectively under pressure and time constraints, particularly during peak times. * May be required to work overtime during peak periods. Must be flexible and accepting of changing priorities and evolving systems and services. * A confident, positive self-starter who works independently and achieves high performance standards coupled with a willingness to perform a wide variety of tasks. * Provide prompt, courteous and excellent service at an acceptable cost to all customers and operate in accordance with State and Federal law, the company's Statement of Business Practices, Affirmative Action, Diversity and other standards. * Actively cooperate and interact with all entities of NFP. * Must be proficient with computers and web-based applications as well as Microsoft Office. High proficiency with Excel preferred. * Exceptionally organized and detailed-oriented. * Excellent written and oral communication skills. National Financial Partners Corp. Wallingford CT

HR Benefits Specialist

Masonicare