HR Administrator (Melville 201, NY, 11747)

VSP Global Melville , NY 11747

Posted 1 week ago

VSP Global is comprised of five complementary businesses that combine high-quality eye care insurance, high-fashion eyewear, customized lenses, ophthalmic technology and retail solutions, with employees in over 23 countries. No matter the role, we're all focused on a singular mission: to help people see. Learn more by visiting

General Summary

Under general supervision, process administrative tasks such as responding to routine employee inquiries regarding general human resources related topics including employee policies, programs, benefits, payroll, leaves of absence, workers compensation, ergonomics, etc. Expected to address most requests independently however, may rely on various specialist functions, such as benefits, disability management, payroll, and/or wellness for more complex or appropriately escalated inquiries.

Essential Functions

Utilize human resources knowledge base to answer employee inquiries/issues

Use procedures, policy manuals, knowledgeable tools and/or other reference materials to assist in resolving inquiries or issues

Recognize unusual events or consistent problem areas and works with management to resolve arising issues

Explain insurance coverage and other benefits to employees

Serve as liaison with carrier/vendor contacts to address research and/or resolve data issues

Suggest methods to update, simplify, and enhance processes, procedures and technologies

Escalate complex cases to appropriate resource if additional expertise and/or research required

Perform all work in accordance with established Human Resources Division standards

Job Specifications

Typically has the following skills or abilities:

Two to four years of experience using extensive knowledge of human resource business practices; or equivalent combination of education and experience that provides the required knowledge, skills and abilities

Two to four years of experience effectively processing benefits, payroll and/or disability management inquiries

High level of interpersonal skills to handle sensitive and confidential situations and documentation

Ability to take ownership of the problem leading to a solution

Ability to multi-task in a high volume setting

Superior customer service orientation and verbal/written communication skills

Attention to detail in composing and proofing materials, establishing priorities and meeting service levels and deadlines

Ability to navigate through multiple computer applications including, but not limited to HRIS, intranet, online timekeeping and payroll data applications; and knowledge of various computer software applications

Working Conditions / Physical Demands

The working environment is generally favorable, lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise, dust, etc.

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

VSP Global is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Director Human Resources Melville

The Travelers Companies

Posted 1 week ago

VIEW JOBS 11/5/2019 12:00:00 AM 2020-02-03T00:00 Primary Job Duties & Responsibilities Compensation: Partners with HR RVP /Lead Generalist and field business partners to make compensation decisions (e.g. base pay, incentive equity grants) which drive business results and support our pay for performance philosophy. Working with HR RVP/Lead Generalist, ensures the communication and execution of our compensation philosophy. Organization Effectiveness: Administers and communicates HR policies and programs with departments. Ensures that human resources services delivered directly or indirectly are necessary, cost effective and in support of the business plan. May lead the human resources planning effort within the customer groups to ensure that there are adequate numbers of trained staff to accomplish business objectives and that appropriate human resource systems are in place to select, reward, train and motivate staff. Encourages progressive management and leadership characteristics and empowered staff by providing needed tools. Develops an effective partnership with line business clients through consultation on human resources strategic and operational issues as related to the business plan. Ensures compliance with federal, state and local laws that impact HR; responds to government and employee inquiries or complaints, coordinates their resolution. In conjunction with other human resources staff, participates in the development of necessary policies and practices to ensure that they are consistent with overall corporate direction and in support of customer group plans. Consults on organizations effectiveness to include re-engineering, management/employee development, workflow efficiencies and organizational change. Assists management with cultural change issues. May participate in functional initiatives, e.g. College Relations, Phased Retirement, having an Enterprise impact. Performance Management: Provides advice and guidance on employee relations' issues, progressive discipline and documentation requirements to management. Develops interventions (proactive and reactive) that support employee relations and organizational effectiveness. Drives organizational metabolism. Provides consultative support in the development and administration of Affirmative Action Programs, responding to discrimination complaints or charges, and coordinates their resolution. In partnership with HR RVP/Lead Generalist and Employee Relations Representative track and assess employee relations activity in Region or assigned territory. Develop action plans as necessary to address trends/issues. Job Summary Under the direction of a HR RVP/Lead Generalist, drives results for all human resource efforts for assigned customers. Participates in the development of human resources policies and programs by partnering with employee relations, compensation and other specialist functions. Directs all human resource activities within the customer group. Provides a high level of coaching and counseling to management and employees in order to enhance individual contributions. Works in partnership with HR RVP to develop strategy and drive initiatives that have a region/countrywide impact. May manage/mentor less experience generalists/Human Resources managers which will include providing performance feedback, coaching, and development. Requires minimal HR RVP/Lead Generalist oversight. Will act as back up to HR RVP/Lead Generalist as needed. Preferred Qualifications Minimum of 10 years of strategic work related HR experience. Education, Work Experience & Knowledge Seasoned human resource professional, typically with eight or more years of experience with most experience preferred in a generalist position. College degree in Human Resources, Industrial Relations, business or other related course of study. Physical Requirements Travel to other offices in Downstate territory Minimum Qualifications Minimum of five years related work experience, with experience in a generalist role. Broad knowledge of human resources including organization development, employee relations, performance management, compensation and talent acquisition. The Travelers Companies Melville NY

HR Administrator (Melville 201, NY, 11747)

VSP Global