H&Ps Payer Front Office Customer Service Manager

Accenture Chicago , IL 60602

Posted 2 weeks ago

Accenture Consulting: Your Unique Place in our Global Collective

Being part of Accenture Consulting means becoming an expert at making the New happen Now. To us, the New is all about the wise pivot that turns constant disruption to continuous reinvention. We are an innovation led-company that works at the heart of our clients' organizations so that no matter how complex the business challenge, we face the future with confidence.

If you love solving challenges and not just studying them, then Accenture Consulting is the right place for you. Join us to develop your ideas into provocative points of view and transformative insights that help shape industries. You'll work with an amazing and diverse mix of world-class experts with access to one of the most robust portfolios of capabilities and ecosystem relationships in the industry. Together, you'll do so much more than consult.

Coming here means future-proofing your career and going as far as your ambition takes you. Becoming a tech-savvy, well-rounded, multi-disciplined and market-relevant advisor doesn't happen by chance. We invest in training and development in a big way, so you can build your future along with ours, creating an impactful career unique to you. Ultimately, we believe we is greater than me and that diverse perspectives lead to the best solutions. Joining Accenture Consulting means you will learn, innovate and lead, and together we will improve the way the world works and lives.

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the world's largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 469,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

Management Consulting professionals design and implement process and change interventions that integrate strategy, technology and people to enable process improvements that create value for clients.

Job Description:

Management Consulting Managers Design and implement business changes that drive industry-specific, function and digital operating model transformation, focusing on task relating to people and process.

A professional in this position and level within Accenture has the following responsibilities:

  • An ability to articulate and clearly communicate complex problems and solutions in a simple, logical and impactful manner.

  • Experience eliciting high-level business requirements and creating detailed functional specs and other documentation, such as requirement traceability matrices, work-flow diagrams and use-cases.

  • The ability to develop creative and breakthrough solutions.

  • Strong interpersonal, team building, organizational and motivational skills.

  • Experience working through organizational change, with a demonstrated track record of continuing responsibilities, creativity and innovation, including evidence of solution design.

  • Well-developed analytical skills and the ability to provide clarity to complex issues, and synthesize large amounts of information.

  • An ability to identify the root causes of issues by analyzing patterns and trends.

  • An awareness of key methodologies, approaches and market trends in the industry.

  • A desire to deliver to a high standard in a suitable timeframe.

  • Self-motivating, adaptable, able to prioritize and able to inspire and motivate others.

  • Manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture.

  • Ability to travel up to 100% is required.

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H&Ps Payer Front Office Customer Service Manager

Accenture