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HP Field Services Engineer II
Seattle , WA 98101
Posted 2 months ago
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HP Field Services/Support Engineer II Seattle, WA
Provides technical data/voice support to users.
Performs broad, moderately complex assignments for a clients environment at the customers location or in a data-center that require originality and ingenuity, using appreciable latitude.
Provides technical support to external clients and interpret customer reported problem(s).
Analyzes network needs and recommends changes in design and/or procedures.
Contributes to the design of data/voice network architectures and integrations.
Evaluates data/voice hardware and software requirements and capabilities and makes appropriate recommendations based on findings.
Installs, configures, tests, and troubleshoots network hardware and software.
Establishes secure environments for networks being installed.
Gathers statistics on performance capacity and availability.
Bachelor's degree or equivalent experience.
3-5 years with bachelor's degree or equivalent.
1-3 years with a Master's degree.
Thorough knowledge and frequent application of technical standards, principles, concepts and techniques.
Develops solutions to a wide variety of problem and works on projects requiring evaluation and analysis.
Applies technical knowledge, concepts or theories when determining which solutions are best applied.
Work is performed independently requiring judgment and discretion.
May receive limited guidance for new assignments.
Work may be reviewed for overall technical adequacy.
Interacts mostly with internal company contacts.
May represents department across organization or externally on projects.
Actions impact the completion of milestones within a project.
Failure to accomplish work or erroneous decisions may result in delays to portions of a project and allocation of additional resources to remedy.
(Preferred) - HP Server/Storage.
(Plus) - VMware VCP, Cisco UCS, Network+, Server+, HP-AIS, Nimble, Riverbed, NetApp, Radisys.
Travel for training and client support typically 10 20%.
CCNP or equivalent level certification in progress.
Intermediate experience in Cisco routing, switching and wireless networks.
Intermediate experience with Cisco ASA firewalls and client VPN devices.
Intermediate experience with IPSEC and B2 tunnel configuration.
Intermediate experience with services such as DNS, DHCP and WINS.Gateway Recruiting, INC
Salary: $45,000.00 - $52,000.00