Housing Services Administrative Officer

Introduction

The
Maryland Department of Aging is�preparing Maryland's infrastructure for
longer lives and a growing 60+ community by developing innovative approaches
to aging, advancing multisector collaborations, and providing equitable access
to resources.

GRADE

ASTD13

LOCATION OF POSITION

MD Dept. of Aging (MDoA)
301 W. Preston St.
Baltimore, MD� 21201

POSITION DUTIES

This position will serve as the Management Associate to the Director of the Housing Services Division, who oversees and manages the Department's housing related programs.
Will also provide support to the Continuing Care Program Manager and the Housing Subsidy Program Manager. The Continuing Care Program regulates approximately 40 continuing care retirement communities (CCRCs) and continuing care at home programs (CCAH), each of which require license renewals annually.�
The desired candidate for this position must have strong organizational skills and attention to detail as well as good interpersonal and communication skills.
Maintain
Director and managers calendars, work with the operations team to coordinate
travel requests including airfare, hotel, rental car, and registration.
Prepare
and submit requests for mileage and travel reimbursement on behalf of the
Director.
Prepare
correspondence for the Director's signature, ensuring adherence to the
established format and style.
Respond
to emails and voicemails regarding general division operations, including
timely response to requests for attendance and presentations.� Fill in as the front desk receptionist as
needed.�

Coordinate
various workgroup meetings, including sending out meeting notices, confirming
attendance, requesting topics for discussion, preparation of agendas, attending
meetings to take notes, and preparing follow-up information.

Assist
with the management of daily division operations, including requests for
technology, supplies, and travel.

Research,
gather, and/or ensure the timely preparation and submission of background
materials needed for the Director's review prior to meetings and workgroups.
Research
and prepare data charts and graphs for use in presentations, coordinating with
the Communications Director as needed.
Develop documents and spreadsheets to track workgroup activities.

Assist
in preparation of legislative testimony related to housing services for older
adults.

Intake
and process continuing care applications, annual renewal documents, and other
submissions from providers for accuracy and completeness with continuing care
laws.
Update
application and renewal forms as directed by the Program Manager.
Track
fees associated with renewals, applications, feasibility studies, and other
submissions. Ensure payments are recorded in the appropriate program records,
before delivering the payments to the fiscal division for recordation and
deposit.
Ensure
timely updates to the state website, particularly the list of continuing care
retirement communities.
Process
public information requests within the statutorily required timeframe,
coordinating the response to each request with the Public Information Officer
and Department's legal division.
Aid
constituents requesting information on continuing care retirement communities
and continuing care at home programs.
Monitor
the ccrchousingservices.mdoa@maryland.gov email address, ensuring accurate and
timely responses.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Five years performing secretarial work or clerical work involving typing duties.
Notes:
1.Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.
2.Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted� at the rate of thirty credits for one year of experience for up to two years of the required experience.
3.�Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration or Personnel Specialist classifications or Administrative, Clerical, or Office Services specialty codes in the Special Assistant or Secretarial fields of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.
Experience using Google Suite and Microsoft applications, i.e., email, sheets, drive and calendar, as well as� Microsoft Word, Excel and PowerPoint.�

Experience using and updating social media sites.�

Experience using Adobesign.

SPECIAL REQUIREMENTS

Demonstrated ability to accurately type on a�keyboard of a personal computer at a minimum of forty words per minute may be required, depending on the specific requirements of the position.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date.�We will not consider information submitted after this date.�Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the�eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.�It is important that you provide complete and accurate information on your application.�Please report all experience and education that is related to this position.

BENEFITS

STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online,�the paper application and supplemental questionnaire may be submitted to:�Department of Budget and Management, Recruitment and�Examination Division, 301 W. Preston St., Baltimore, MD 21201.�Paper application materials must be received in our office�by the�closing date for the recruitment. No postmarks will be accepted.
For questions regarding this recruitment, please contact the�DBM Recruitment and�Examination Division at Application.Help@maryland.gov�or 410-767-4850,�MD TTY Relay Service 1-800-735-2258.
We thank our Veterans for their service to our country.
People with disabilities and bilingual candidates are encouraged to apply.
As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.