Housing Operations Coordinator

The mission of The University of Bridgeport is to promote academic excellence, personal responsibility, and commitment to service. Distinctive curricula in an international, culturally diverse supportive learning environment prepare graduates for life and leadership in an increasingly interconnected world.

Position Description Summary/Purpose:

Working directly with the Director of Housing & Residential Life and the AVP of Facilities, the Housing Operations Coordinator assists in the implementation of residential policies and procedures, and serves as the primary staff person in charge of housing operations functions. This is a 12-month/year, full-time position which will work directly on the campus.

Essential Job Functions/Primary Responsibilities:

(The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)

• Work with all areas of housing operations including but not limited to: student housing assignments, room selection processes; room changes; room condition forms, key control and oversight, meal plan requests, occupancy projections and reports, opening/closing procedures, and summer/break housing assignments and protocols.

• Maintain accurate and timely resident student information in StarRez and Colleague including but not limited to housing and damage billing/adjustments, new housing assignments, room changes, and other updates as needed.

• Perform administrative duties to maintain an efficient, functional department including but not limited to room occupancy, repair requests, maintenance of residential student records, StarRez report and form creations, credit card reconciliation, payroll manager, and report preparation.

• Serve as a primary liaison to establish effective, collegial working relationships with members of the University community. maintain regular contact with critical offices including Facilities, Security, Bursar, Financial Aid, Admissions, Athletics, Academic Advising, International Student Services, and others.

• Perform monthly room inspections of all student housing and identify, rectify and document all issues not aligned with University standards.

• Provide effective management of assigned duties and areas is defined by initiative, vision, design, coordination, and execution of assigned responsibilities.

• Document and track resolution of all housing building needs.

• Track and report on all operations of dorm buildings.

• Monthly reporting on all profit and losses on building operations.

• Manage student Office Assistants as needed.

• Conducts all work in a safe manner and all work safety practices are followed.

Other Functions:

• Performs similar or related work as required, directed or as situation dictates.

• Continues professional development and training; keeps current with trends.

• Assists other department staff as needed to promote a team effort.

Knowledge, Ability and Skill:

• Demonstrated commitment to developing and fostering best practices and policies to promote diversity, equity, and inclusion, and build an environment in which all members of the University community are treated with respect and dignity.

• Comfort and expertise with housing software programs.

• Effective organizational and analytical skills.

• Effective professional, oral and written communication skills.

• Effective decision-making and policy implementation skills.

• Effective public speaking, presentation and training skills.

• Willingness to work independently and as a member of a larger team.

• Sound independent judgement skills.

• Ability to work within diverse groups.

• Ability to develop new methods and procedures.

• Ability to interpret and apply practical solutions to issues as they arise consistent with University policies.

Qualifications

Minimum Required Qualifications:

Education, Training and Experience:

• Bachelor's degree required in a related field such as Counseling, Higher Education or Student Affairs.

• 1+ years' experience in Student Affairs/Residential Life.

• Prior experience with StarRez or similar housing software programs is preferred.

Physical and Mental Requirements:

Work Environment None Under 1/3 1/3 to 2/3 Over 2/3 Outdoor Weather Conditions X Work with fumes or airborne particles X Work near moving mechanical parts X Risk of electrical shock X Vibration X

Physical Activity None Under 1/3 1/3 to 2/3 Over 2/3 Standing X Walking X Sitting X Talking & Hearing X Using hands/fingers to handle/feel X Climbing or balancing X Bending, pulling, pushing X Driving X

Lifting Requirements None Under 1/3 1/3 to 2/3 Over 2/3 Up to 10 pounds X Up to 25 pounds X Up to 50 pounds X Up to 75 pounds X Up to 100 pounds X Over 100 pounds X

Vision requirements

X Close vision (i.e. clear vision at 20 inches or less)

___ Distance vision (i.e. clear vision at 20 feet or more)

___ Color vision (i.e. ability to identify and distinguish colors)

___ Peripheral vision (i.e. ability to observe an area that can be seen up and down or

left and right while the eyes are fixed on a given point)

___ Depth perception (i.e. three-dimensional vision, ability to judge distances and

spatial relationships)

___ No special vision requirements

Full-Time Employee Benefits:

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Pet Insurance

• 401k employer match

• Employee & dependent life insurance

• Great tuition benefits for employee, spouse & dependents

• PTO program

• Flexible work schedules / work from home opportunities

(This job description does not constitute an employment agreement between The University of Bridgeport and employee. It is used as a guide for personnel actions and is subject to change by the University as the needs of the University and requirements of the job change.)

The University of Bridgeport provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. The University of Bridgeport complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.