Housing And Community Benefits Specialist

Boston Medical Center Boston , MA 02298

Posted 3 months ago

As a member of the Intervention Core, the housing and community benefits specialist will provide support for a large-scale, multi-site study to reduce opioid overdose deaths. The study will use community engaged methods to unite experts and community stakeholders in using a data-driven approach to narrow service gaps and implement a tailored suite of programs to reduce overdose deaths across Massachusetts. The study will be carried out across sixteen communities throughout the state.

The housing and community benefits specialist will support community coalitions and anchor agencies in providing linkages to specialized housing and related community services including but not limited to transportation, education, childcare, etc., to clients in intervention communities which select this option. These services will include assessment, housing care and community resource planning and implementation, and stabilization care planning and implementation. This person will assume responsibility for working with communities to develop a triage system consistent with the community action plan in regards to managing community systems for pre-tenancy and post tenancy supports. He or she will work to develop new housing investment partnerships and other necessary community resources to meet the need in the intervention communities. The housing and community benefits specialist will draw on his or her own relationships with housing and community resource agencies, and government agencies and work to maintain those relationships and build new ones.


  • Supports communities in developing triage assessment system based on clients' needs and abilities to live independently in housing in order to arrange and coordinate appropriate support services and access available resources.

  • Supports communities in developing a system for clients by developing detailed care plans that will allow them to transition to and maintain permanent housing and maximize independence.

  • Supports communities in monitoring the management of housing specialists and their maintenance of client files in accordance with program and funding requirements, and submitting internal reports as required.

  • Supports community coalitions and anchor agencies in providing linkages to housing and other community resources to meet client needs

  • Monitors implementation of community coalition activities in this area and provides support for timely strategy adherence

  • Acts as a liaison with all BMC and other referral programs and creates new housing partnership opportunities to be used by our patient population.

  • Maintains excellent record-keeping. Uses consistent, clear, concise and effective written and oral communication with study staff. Complies with department and hospital protocols when sharing/documenting relevant client care data.

  • Acts as a liaison with all BMC and other referral programs and creates new housing partnership opportunities to be used by our patient population.

  • Participates in staff meetings and other meetings as needed. Participates in ongoing team building and cultural competency training programs and follows all hospital procedures regarding patient confidentiality, hospital infection control and safety

  • Provides advocacy leadership by identifying and tracking opportunities or threats in pending state, federal or city legislation or regulation that would impact the hospital or the health status of its patients.

  • Prepares and deliver summaries of relevant potential policy changes to internal audiences including hospital leadership and clinical groups. These may be written, oral or power point summaries.

  • Travels between and within the 8 intervention communities across Massachusetts. Flexible to work evenings and weekends when required.

Follows hospital protocols:

  • Conforms to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided

  • Follows established hospital infection control and safety procedures

  • Must adhere to BMC's RESPECT behavioral standards


Bachelors in related field, Masters of Social Work or related field strongly preferred




Minimum 5 years' relevant work experience, may include time spent in a graduate program. Management of housing services experience strongly preferred. Experience working with substance use disorder populations preferred.


  • Strong management skills

  • Ability to synthesize information

  • Strong writing, power point and oral presentation skills required

  • Strong research and analytic skills required

  • Facile and flexible interpersonal skills required

  • Ability to take initiative and work both independently and in teams required

  • Knowledge of state legislative and regulatory processes a plus

  • Strong knowledge of housing and housing policy preferred

  • Passion for working on behalf of low income populations strongly preferred

  • Possess valid driver's license

HEALing Communities

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Housing And Community Benefits Specialist

Boston Medical Center