A Houseperson/Driver with Hampton Inn is responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests. Driving the company van and transferring luggage in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Houseperson, you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms
Assist Room Attendants
Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays
Greet guests in a friendly manner
Report maintenance deficiencies and items in need of repair, as needed
Stock and maintain supply rooms, as needed
Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed
Deliver guest requests and assist in cleaning guest rooms, as needed
Greet and escort arriving and departing guests to and from their accommodations
Retrieve and transport guest luggage
Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed
Assist in the maintenance, appearance and functionality of equipment
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
In addition, we look for the demonstration of the following key attributes:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!