We are looking to hire a self motivated, dependable person with excellent customer service skills and leadership skills. This person will clean rooms 3 days per week and inspect 2 days per week. Weekends and Holidays are required.
Essential Job Functions
Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with LDHG core values.
Screen job applicants, and hire new employees.
Train staff to clean rooms in an efficient manner according to established standards or partner with external vendor to ensure staff is trained properly.
Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction.
Issue cleaning supplies and equipment to associates.
On occasion, clean rooms or assist staff with cleaning rooms.
Address associate performance and behavior concerns by either direct intervention with LDHG associates or through vendor.
Supervise laundry employees.
Prepare work schedules with anticipated occupancy to ensure proper staffing levels.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Ensure overall guest satisfaction.
Perform other duties as requested by management.
High School diploma preferred.
Previous housekeeping experience or equivalent training required.
Previous supervisory responsibility preferred.
Work Environment and Context
Work schedule varies and may include working on holidays, and weekends.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, reaching,kneeling, bending.